Showing papers by "M. Thenmozhi published in 2000"
01 Jan 2000
TL;DR: In this article, the relationship between share price and market value added in relation to other performance measures like Return on Investment, Return of Net Worth and Earnings per share with particular reference to BSE Sensex companies.
Abstract: NVESTORS, world over, are currently demanding more shareholder value than just high returns. Maximising shareholders value has always been the ultimate aim of every company. Investors are very keen in assessing the corporate financial performance that correlate with shareholders wealth particularly the market price of a share. Traditional performance measures like return on investment, earnings per share, etc., have been used as the most important measure of shareholder value creation. But in the recent years, value based measures which measure performance in terms of change in value have received a lot of attention. There are several value based measures such as Cash Flow Return on Investment (CFROI), Shareholder Value Added (SVA), Economic Value Added (EVA), Market Value Added (MVA) and Cash Value Added (CVA). This paper attempts to examine the relationship between share price and Market Value Added in relation to other performance measures like Return on Investment, Return of Net Worth and Earnings per share with particular reference to BSE Sensex companies.
2 citations
Journal Article•
TL;DR: A case study of effective total quality management (TQM) practice by an Indian company shows that the best practices in TQM implementation, particularly in the travel services are: providing information to reduce transaction and waiting times, using feedback to identify new segments and customer expectations, designing various customer opinion capturing devices for different operational needs and logging, monitoring, analyzing and stipulating deadlines for solving problems and implementing schemes.
Abstract: In this paper the conjecture is that the quality of its service enables a company to satisfy and retain customers. It is only the process capability that enables a company to do so profitably and consistently in the long run. A case study of effective Total Quality Management (TQM) practice by an Indian company shows that the best practices in TQM implementation, particularly in the travel services are: providing information to reduce transaction and waiting times, using feedback to identify new segments and customer expectations, designing various customer opinion capturing devices for different operational needs and logging, monitoring, analyzing and stipulating deadlines for solving problems and implementing schemes. The findings of the study may provide useful points for companies intending to benchmark against those appropriate to them.