Maling Ebrahimpour

TL;DR: In this article, a literature review was conducted to investigate the state of total quality management by examining and listing various TQM factors identified based on survey studies conducted in different countries and published in a variety of journals over the past decade.

TL;DR: In this paper, three hypotheses regarding the relationships among critical TQM factors and business results have been developed through literature review and tested using structural equation modeling (SEM) using survey data obtained from US manufacturing companies.

TL;DR: In this paper, the authors compared 76 empirically validated TQM factors and their impact on various performance measures across countries and found that top management commitment and leadership, customer focus, information and analysis, training, supplier management, strategic planning, employee involvement, human resource management, process management, teamwork, product and service design, process control, benchmarking, continuous improvement, employee...

TL;DR: In this article, the state of supply chain quality management in manufacturing companies is analyzed by testing several hypotheses regarding the knowledge these companies have about their different supply chain partners, the attributes that characterize customer-supplier relationships and the factors that determine the development of quality specifications in a supply chain, and the effect of the quality management activities of companies on product quality.

TL;DR: In this article, a new comprehensive hierarchical framework for QFD planning process and a zero-one goal programming model for the selection of design requirements are proposed, which is probably the most important management tool developed to assure quality in new or improved products and services.