M
Mark P. Van Oyen
Researcher at University of Michigan
Publications - 82
Citations - 2874
Mark P. Van Oyen is an academic researcher from University of Michigan. The author has contributed to research in topics: Queueing theory & Scheduling (computing). The author has an hindex of 25, co-authored 79 publications receiving 2490 citations. Previous affiliations of Mark P. Van Oyen include Loyola University Chicago & Arizona State University.
Papers
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Journal ArticleDOI
Agile workforce evaluation: a framework for cross-training and coordination
Wallace J. Hopp,Mark P. Van Oyen +1 more
TL;DR: In this paper, a framework for assessing and classifying manufacturing and service operations in terms of their suitability for use of cross-trained (flexible) workers is presented, where the authors refer to their overall framework as agile workforce evaluation.
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Benefits of Skill Chaining in Serial Production Lines with Cross-Trained Workers
TL;DR: This work compares two cross-training strategies and shows that skill-chaining strategies have the potential to be robust and efficient methods for implementing workforce agility in serial production lines.
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Structural Flexibility: A New Perspective on the Design of Manufacturing and Service Operations
TL;DR: The proposed structural flexibility method uses the structure of the capability pattern to generate indices that quantify the ability of a system to respond to variability in its environment.
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Performance opportunity for workforce agility in collaborative and noncollaborative work systems
TL;DR: In this paper, the authors study simple models of flexible workers in serial production systems and prove that a simple expedite policy minimizes along each sample path the cycle time (delay) for each job.
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Patient Streaming as a Mechanism for Improving Responsiveness in Emergency Departments
TL;DR: The results suggest that the concept of streaming can indeed improve patient flow, but only in some situations, and a new “virtual-streaming” patient flow design for EDs is proposed.