Matrix Factorization Techniques for Recommender Systems

We present LaMDA: Language Models for Dialog Applications. LaMDA is a family of Transformer-based neural language models specialized for dialog, which have up to 137B parameters and are pre-trained on 1.56T words of public dialog data and web text. While model scaling alone can improve quality, it shows less improvements on safety and factual grounding. We demonstrate that fine-tuning with annotated data and enabling the model to consult external knowledge sources can lead to significant improvements towards the two key challenges of safety and factual grounding. The first challenge, safety, involves ensuring that the model's responses are consistent with a set of human values, such as preventing harmful suggestions and unfair bias. We quantify safety using a metric based on an illustrative set of human values, and we find that filtering candidate responses using a LaMDA classifier fine-tuned with a small amount of crowdworker-annotated data offers a promising approach to improving model safety. The second challenge, factual grounding, involves enabling the model to consult external knowledge sources, such as an information retrieval system, a language translator, and a calculator. We quantify factuality using a groundedness metric, and we find that our approach enables the model to generate responses grounded in known sources, rather than responses that merely sound plausible. Finally, we explore the use of LaMDA in the domains of education and content recommendations, and analyze their helpfulness and role consistency.

LaMDA: Language Models for Dialog Applications

Despite the impressive improvements achieved by unsupervised deep neural networks in computer vision and NLP tasks, such improvements have not yet been observed in ranking for information retrieval. The reason may be the complexity of the ranking problem, as it is not obvious how to learn from queries and documents when no supervised signal is available. Hence, in this paper, we propose to train a neural ranking model using weak supervision, where labels are obtained automatically without human annotators or any external resources (e.g., click data). To this aim, we use the output of an unsupervised ranking model, such as BM25, as a weak supervision signal. We further train a set of simple yet effective ranking models based on feed-forward neural networks. We study their effectiveness under various learning scenarios (point-wise and pair-wise models) and using different input representations (i.e., from encoding query-document pairs into dense/sparse vectors to using word embedding representation). We train our networks using tens of millions of training instances and evaluate it on two standard collections: a homogeneous news collection (Robust) and a heterogeneous large-scale web collection (ClueWeb). Our experiments indicate that employing proper objective functions and letting the networks to learn the input representation based on weakly supervised data leads to impressive performance, with over 13% and 35% MAP improvements over the BM25 model on the Robust and the ClueWeb collections. Our findings also suggest that supervised neural ranking models can greatly benefit from pre-training on large amounts of weakly labeled data that can be easily obtained from unsupervised IR models.

/pdf/neural-ranking-models-with-weak-supervision-39b2sa0fqc.pdf

Neural Ranking Models with Weak Supervision

The goal of text ranking is to generate an ordered list of texts retrieved from a corpus in response to a query. Although the most common formulation of text ranking is search, instances of the task can also be found in many natural language processing applications. This survey provides an overview of text ranking with neural network architectures known as transformers, of which BERT is the best-known example. The combination of transformers and self-supervised pretraining has been responsible for a paradigm shift in natural language processing (NLP), information retrieval (IR), and beyond. In this survey, we provide a synthesis of existing work as a single point of entry for practitioners who wish to gain a better understanding of how to apply transformers to text ranking problems and researchers who wish to pursue work in this area. We cover a wide range of modern techniques, grouped into two high-level categories: transformer models that perform reranking in multi-stage architectures and dense retrieval techniques that perform ranking directly. There are two themes that pervade our survey: techniques for handling long documents, beyond typical sentence-by-sentence processing in NLP, and techniques for addressing the tradeoff between effectiveness (i.e., result quality) and efficiency (e.g., query latency, model and index size). Although transformer architectures and pretraining techniques are recent innovations, many aspects of how they are applied to text ranking are relatively well understood and represent mature techniques. However, there remain many open research questions, and thus in addition to laying out the foundations of pretrained transformers for text ranking, this survey also attempts to prognosticate where the field is heading.

Pretrained Transformers for Text Ranking: BERT and Beyond

A well-known challenge in learning from click data is its inherent bias and most notably position bias. Traditional click models aim to extract the ‹query, document› relevance and the estimated bias is usually discarded after relevance is extracted. In contrast, the most recent work on unbiased learning-to-rank can effectively leverage the bias and thus focuses on estimating bias rather than relevance [20, 31]. Existing approaches use search result randomization over a small percentage of production traffic to estimate the position bias. This is not desired because result randomization can negatively impact users' search experience. In this paper, we compare different schemes for result randomization (i.e., RandTopN and RandPair) and show their negative effect in personal search. Then we study how to infer such bias from regular click data without relying on randomization. We propose a regression-based Expectation-Maximization (EM) algorithm that is based on a position bias click model and that can handle highly sparse clicks in personal search. We evaluate our EM algorithm and the extracted bias in the learning-to-rank setting. Our results show that it is promising to extract position bias from regular clicks without result randomization. The extracted bias can improve the learning-to-rank algorithms significantly. In addition, we compare the pointwise and pairwise learning-to-rank models. Our results show that pairwise models are more effective in leveraging the estimated bias.

https://dl.acm.org/doi/pdf/10.1145/3159652.3159732

Position Bias Estimation for Unbiased Learning to Rank in Personal Search

Semantic text matching is one of the most important research problems in many domains, including, but not limited to, information retrieval, question answering, and recommendation. Among the different types of semantic text matching, long-document-to-long-document text matching has many applications, but has rarely been studied. Most existing approaches for semantic text matching have limited success in this setting, due to their inability to capture and distill the main ideas and topics from long-form text. In this paper, we propose a novel Siamese multi-depth attention-based hierarchical recurrent neural network (SMASH RNN) that learns the long-form semantics, and enables long-form document based semantic text matching. In addition to word information, SMASH RNN is using the document structure to improve the representation of long-form documents. Specifically, SMASH RNN synthesizes information from different document structure levels, including paragraphs, sentences, and words. An attention-based hierarchical RNN derives a representation for each document structure level. Then, the representations learned from the different levels are aggregated to learn a more comprehensive semantic representation of the entire document. For semantic text matching, a Siamese structure couples the representations of a pair of documents, and infers a probabilistic score as their similarity. We conduct an extensive empirical evaluation of SMASH RNN with three practical applications, including email attachment suggestion, related article recommendation, and citation recommendation. Experimental results on public data sets demonstrate that SMASH RNN significantly outperforms competitive baseline methods across various classification and ranking scenarios in the context of semantic matching of long-form documents.

Semantic Text Matching for Long-Form Documents

Modern search engines leverage a variety of sources, beyond the conventional query-document content similarity, to improve their ranking performance. Among them, query context has attracted attention in prior work. Previously, query context was mainly modeled by user search history, either long-term or short-term, to help the ranking of future queries. In this paper, we focus on situational context, i.e., the contextual features of the current search request that are independent from both query content and user history. As an example, situational context can depend on search request time and location. We propose two context-aware ranking models based on neural networks. The first model learns a low-dimensional deep representation from the combination of contextual features. The second model extends the first one by leveraging binarized contextual features in addition to the high-level abstractions learned using a deep network. The existing context-aware ranking models are mainly based on search history, especially click data that can be gathered from the search engine logs. Although context-aware models have been widely explored in web search, their influence on search scenarios where click data is highly sparse is relatively unstudied. The focus of this paper, personal search (e.g., email search or on-device search), is one of such scenarios. We evaluate our models using the click data collected from one of the world's largest personal search engines. The experiments demonstrate that the proposed models significantly outperform the baselines which do not take context into account. These results indicate the importance of situational context for personal search, and open up a venue for further exploration of situational context in other search scenarios.

Situational Context for Ranking in Personal Search

Many natural language processing and information retrieval problems can be formalized as the task of semantic matching. Existing work in this area has been largely focused on matching between short texts (e.g., question answering), or between a short and a long text (e.g., ad-hoc retrieval). Semantic matching between long-form documents, which has many important applications like news recommendation, related article recommendation and document clustering, is relatively less explored and needs more research effort. In recent years, self-attention based models like Transformers and BERT have achieved state-of-the-art performance in the task of text matching. These models, however, are still limited to short text like a few sentences or one paragraph due to the quadratic computational complexity of self-attention with respect to input text length. In this paper, we address the issue by proposing the Siamese Multi-depth Transformer-based Hierarchical (SMITH) Encoder for long-form document matching. Our model contains several innovations to adapt self-attention models for longer text input. We propose a transformer based hierarchical encoder to capture the document structure information. In order to better capture sentence level semantic relations within a document, we pre-train the model with a novel masked sentence block language modeling task in addition to the masked word language modeling task used by BERT. Our experimental results on several benchmark data sets for long-form document matching show that our proposed SMITH model outperforms the previous state-of-the-art models including hierarchical attention, multi-depth attention-based hierarchical recurrent neural network, and BERT. Comparing to BERT based baselines, our model is able to increase maximum input text length from 512 to 2048. We will open source a Wikipedia based benchmark data set, code and a pre-trained model to accelerate future research on long-form document matching.

https://dl.acm.org/doi/pdf/10.1145/3340531.3411908

Beyond 512 Tokens: Siamese Multi-depth Transformer-based Hierarchical Encoder for Long-Form Document Matching

Ad hoc routing protocols can be divided into flat and hierarchical routing. One typical way to build hierarchy is to group mobile nodes into clusters, thus decrease routing space and improve network performance. Mobility models also affect the performance of ad hoc routing protocols and can be divided into entity mobility and group mobility models. This paper first studies the performance of flat routing, AODV and DSR, and cluster-based hierarchical routing, CBRP and ECBRP, on entity mobility, Random Waypoint, and group mobility, RPGM and RRGM. Performance comparisons between flat and cluster-based hierarchical routing protocols in different mobility models are analyzed. We have observed that the effects of group mobility on routing protocols are significantly different from that of entity mobility.

Performance Comparison of Flat and Cluster-Based Hierarchical Ad Hoc Routing with Entity and Group Mobility

Many natural language processing and information retrieval problems can be formalized as the task of semantic matching. Existing work in this area has been largely focused on matching between short texts (e.g., question answering), or between a short and a long text (e.g., ad-hoc retrieval). Semantic matching between long-form documents, which has many important applications like news recommendation, related article recommendation and document clustering, is relatively less explored and needs more research effort. In recent years, self-attention based models like Transformers and BERT have achieved state-of-the-art performance in the task of text matching. These models, however, are still limited to short text like a few sentences or one paragraph due to the quadratic computational complexity of self-attention with respect to input text length. In this paper, we address the issue by proposing the Siamese Multi-depth Transformer-based Hierarchical (SMITH) Encoder for long-form document matching. Our model contains several innovations to adapt self-attention models for longer text input. In order to better capture sentence level semantic relations within a document, we pre-train the model with a novel masked sentence block language modeling task in addition to the masked word language modeling task used by BERT. Our experimental results on several benchmark datasets for long-form document matching show that our proposed SMITH model outperforms the previous state-of-the-art models including hierarchical attention, multi-depth attention-based hierarchical recurrent neural network, and BERT. Comparing to BERT based baselines, our model is able to increase maximum input text length from 512 to 2048. We will open source a Wikipedia based benchmark dataset, code and a pre-trained checkpoint to accelerate future research on long-form document matching.

Mingyang Zhang

Papers

Semantic Text Matching for Long-Form Documents

Situational Context for Ranking in Personal Search

Beyond 512 Tokens: Siamese Multi-depth Transformer-based Hierarchical Encoder for Long-Form Document Matching

Performance Comparison of Flat and Cluster-Based Hierarchical Ad Hoc Routing with Entity and Group Mobility

Beyond 512 Tokens: Siamese Multi-depth Transformer-based Hierarchical Encoder for Long-Form Document Matching