An intelligent automated assistant system engages with the user in an integrated, conversational manner using natural language dialog, and invokes external services when appropriate to obtain information or perform various actions. The system can be implemented using any of a number of different platforms, such as the web, email, smartphone, and the like, or any combination thereof. In one embodiment, the system is based on sets of interrelated domains and tasks, and employs additional functionally powered by external services with which the system can interact.

Intelligent Automated Assistant

A mobile terminal including a body; a touchscreen provided to a front and extending to side of the body and configured to display content; and a controller configured to detect one side of the body comes into contact with one side of an external terminal, display a first area on the touchscreen corresponding to a contact area of the body and the external terminal and a second area including the content, receive an input of moving the content displayed in the second area to the first area, display the content in the first area, and share the content in the first area with the external terminal.

Mobile terminal and method for controlling the same

According to one aspect of the present invention, a system is provided for implementing view caching in a framework to support web-based applications. The system comprising a set of server-side objects managed by an object manager (OM) running on a server. The system further comprises a set of browser-side objects running on a browser running on a client. The system also comprises a remote procedure call (RPC) mechanism and a notification mechanism to facilitate communication and synchronization between the browser-side objects and the server-side objects. The system additionally comprises a cache on the client to store layouts of views, wherein each view is a display panel consisting of a particular arrangement of applets.

Method, apparatus, and system for implementing view caching in a framework to support web-based applications

In one embodiment, the invention of a computing system comprising a World Wide Web application (200, 210) with a user interactive record field is described. The record field receives a record field entry. The application receives a context change request. Responsive to the context change request, the application dynamically transmits the record field entry to a server (255) for storage in a database (290).

Computing system and method to implicity commit unsaved data for a world wide web application

The present invention is a graphical user interface in a computing device having a processor running an operating system and a display. The graphical user interface comprises a touch screen and a driver coupling the touch screen to the operating system. The driver can display a plurality of icons on the touch screen, or a plurality of screen images having at least one icon, with each of the icons associated with operations on the display and/or the touch screen. Other embodiments include the touch screen having unactivated and activated states, as well as the presence of an application programming interface that enables an application to display at least one image on the touch screen.

Touch screen with user interface enhancement

A system, method and computer program product that combines techniques in the fields of search, data mining, collaborative filtering, user ratings and referral mappings into a system for intelligent web-based help for task or transaction oriented web based systems. The system makes use of a service oriented architecture based on metadata and web services to locate, categorize and provide relevant context sensitive help, including found help not available when the web based system or application was first developed. As part of the inventive system, there is additionally provided a system for providing an integrated information taxonomy which combines automatically, semi-automatically, and manually generated taxonomies and applies them to help systems. This aspect of the invention is applicable to the fields of online self-help systems for web sites and software applications as well as to customer, supplier and employee help desks.

Intelligent web based help system

Computer users access and/or execute a selected restricted function on a computer using a graphical user interface (GUI) by entering an iconic password that is defined by selecting two or more visual icons, called code icons, in a sequence called an iconic password sequence. The entered sequence is compared to a target sequence that represents the restricted function. If the entered sequence matches the target sequence, the user is permitted to execute/access the restricted function. The number of possible combinations in the target sequence, and therefore system security, can be increased by inputting both a code icon and a target site for one or more of the components of the target sequence.

Visual access to restricted functions represented on a graphical user interface

A graphical user interface for a customer self service system that performs resource search and selection including a system and method for controlling a display of resources resulting from a query initiated by a user of the system. The system and method for controlling the display includes the steps of: enabling via a first graphic interface, entry of a query and selection of one or more user context icons, each representing a context associated with the current user situation and having context attribute parameters associated therewith; enabling, via a second graphic interface, user specification of relevant resource selection criteria for enabling expression of relevance of resource results in terms of user context; searching a resource database and generating a resource response set for best matching a user's query, user context attributes and user defined relevant resource selection criteria; and, displaying via a third graphic interface, the response set of resources that the customer self service system has determined to match the user's query based on the user's context, attributes and user defined resource selection criteria utilized in search. Central to the system is the expression of the relevance of results in terms of user context in a manner optimized to facilitate resource selection.

Customer self service iconic interface for resource search results display and selection

A graphical user interface for a customer self service system that performs resource search and selection. The interface comprises an entry field enabling entry of a query for a resource and selection of one or more user context icons, each representing a context associated with the current user situation, and having context attributes associated therewith; a first visual workspace is provided for visualizing and exploring the set of resources that the customer self service system has determined to match the user's query, the system indicating a degree of fit of the determined resources with the query, based on the user's context, associated resource selection parameters and associated relevant resource evaluation criteria utilized by a search mechanism in the system; and, a second visual workspace including detail specification workspace for enabling user to select and modify user context attribute values and further relevant resource evaluation criteria; and a mechanism for enabling the user to continuously navigate among the first and second visual workspaces to enable increased specificity and accuracy of query's search parameters and resource evaluation criteria and thereby identify and improve selection logic and response sets fitted to a query. The graphical user interface permits user interactivity for querying a customer self service system and enhancing response set results for a variety of self service domains including education, real estate and travel.

Customer self service iconic interface for portal entry and search specification

A system and method for classifying user context in a customer self service system that performs resource search and selection and includes a context attribute database comprising types of user contexts and one or more context attributes associated with each user context for processing by the system, and context attribute function database comprising functions for computing values for each context attribute. The classifying system comprises a computing device for receiving a user query and a context vector comprising data associating an interaction state with the user and, processing the query and context vector against data included in the context attribute database and context attribute function database for predicting a particular user context. The classifier populates the user context vector with context parameters specifying a user interaction state for use in a subsequent resource search. The result of this invention is an ability to relieve the user of the nonproductive work of describing their context and the ability to improve the search value by including criteria derived from both data and behaviors in the general population which may be unknown to the user. The system and method is especially applicable for a self service system in a variety of customer self service domains including education, real estate and travel.

Neal M. Keller

Papers

Intelligent web based help system

Visual access to restricted functions represented on a graphical user interface

Customer self service iconic interface for resource search results display and selection

Customer self service iconic interface for portal entry and search specification

Customer self service subsystem for classifying user contexts