Paola Castellani

TL;DR: In this paper, the authors investigated individual perceptions about knowledge sharing at the team level, analysing the points of view of both team members (TMs) and team leaders (TLs) of an Italian KIF.

TL;DR: In this paper, the authors examined how long-lived firms can further develop through digitalization in terms of actions, conditions and effects from a competitiveness perspective, based on a survey conducted via interviews undertaken with nine longlived Italian firms, and concluded that digitalisation implemented by the analysed firms contributed in a variety of ways: (1) improved the efficiency and effectiveness of their business processes, (2) enhanced the understanding of customer experience, (3) supported their craftsmanship and the transmission of the knowledge included in the entrepreneurial path, increased the awareness of the cultural value of the firms

TL;DR: In this paper, the authors proposed a solution to make tourism locations more accessible to tourists with or without disabilities based on the concepts of the tourism experience and digital ecosystems, using an illustrative example that considers a tourist with mobility disability as the focal actor.

TL;DR: In this article, the authors explored the dimensions and triggers of memorable tourism experiences (MTEs) from the service provider perspective, focusing on MTEs offered by tourism social enterprises (TSEs) in Italian tourist destinations.

TL;DR: In this article, the authors propose a framework for the sustainable business model innovation (SBMI), which is based on the discovery of a business case with a high explanatory power to understand factors and processes able to orient the strategic conduct of a company towards sustainable innovation.