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Paola Pierri

Researcher at University of the Arts London

Publications -  6
Citations -  297

Paola Pierri is an academic researcher from University of the Arts London. The author has contributed to research in topics: Mental health & Service design. The author has an hindex of 3, co-authored 6 publications receiving 208 citations.

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Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector

TL;DR: In the last decade, growing attention has been paid to the potential value of design theory and practice in improving public services as mentioned in this paper, where Experience-based Co-design (EBCD) is a participatory researc...
Journal ArticleDOI

Decentralising Design. Raising the Question of Agency in Emerging Design Practice

Paola Pierri
- 06 Sep 2017 - 
TL;DR: In this article, the authors reflect on some of the key changes that affect design, at a time when this approach is more and more used by Governments and communities around the world to influence what next for design.

Embedding Design in a Mental Health Network

TL;DR: This case study describes how the SDiM programme, based on the idea that everybody designs and everyone can be a designer, aimed to create a diffused design culture across the charity and its network.

Funding Service Design: growing Service Design practice through a grants programme

TL;DR: In this article, the authors present the findings from a case study of a grants program aimed at growing service design practice within a mental health network, which employed a "grants plus" model, offering both money and coaching support, to promote the use of service design and build "communities of practice" around this common approach within the organisation.

Changing the mental health system by design

TL;DR: In this paper, a case study of Mind, a UK based mental health charity, and their vision of embedding Design in the organisation is presented and reflected on the opportunities and risks of introducing collaborative forms of design in public services and in society.