According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

This is a study in industrial sociology; it a partial report, to be followed by another, of an investigation of singel factory seen in the light of Max Weber's theory of bureacracy.

Patterns of Industrial Bureaucracy.

https://epublications.marquette.edu/cgi/viewcontent.cgi?article=1270&context=mgmt_fac

Qualitative case studies in operations management: Trends, research outcomes, and future research implications

Big data analytics in logistics and supply chain management: Certain investigations for research and applications

https://link.springer.com/content/pdf/10.1057%2Fjibs.1990.10.pdf

Managing across Borders: The Transnational Solution

"Logistics and Supply Chain Management" is a comprehensive new text that explains the fundamentals of the subject so that the student understands the 'game rules' goals and objectives when designing, planning and controlling efficient and effective logistics systems in supply chains It also includes coverage of information technology, the impact of manufacturing and product structures on logistics and supply chain systems, and the environment Designed specifically with the student in mind, this book is the perfect companion for introductory courses in logistics and supply chain managementThe key features are: the book contains many mini cases to illustrate current practice and key concepts defined and described in the book; discussion tasks have been included to help facilitate effective learning and provide reinforcement; a comprehensive glossary has been included at the end of the book; key terms are defined at the end of each chapter; where appropriate, quantitative examples and exercises have been included to help students understand planning and control concepts and analysis tools; and, full solutions are provided in appendix

Logistics and Supply Chain Management

The paper identifies six requirements: four critical dimensions (what to measure) and two characteristics (how to measure) of an overall manufacturing performance measurement system. The overall equipment effectiveness (OEE) measure in such a system is assessed against these ideal requirements. The current measurement systems, and the potential of OEE, of three manufacturing organisations are evaluated with the dimensions and characteristics as comparative data. A common weakness of the systems was that they did not measure flow orientation or external effectiveness to any great extent. Another weakness was a high degree of complexity and lack of continuous improvement. Field experiments in the studied organisations showed that use of OEE in combination with an open and decentralised organisation design could improve several of those weaknesses.

Evaluation and improvement of manufacturing performance measurement systems ‐ the role of OEE

This research examines the importance of a set of underlying variables, such as willingness of the supplier to adapt to the dealer, built‐up relationship bonds, costs of terminating the relationship, level of shared values, formal and informal communication between the participating parties, opportunistic behavior by the supplier and perceived level of satisfaction in the relation‐ship, for achieving high trust and commitment within a supplier‐dealer relationship. Data for the analysis are generated from 114 purchasing managers at Swedish lumber dealers, an industry where collaborative relation‐ships are not very developed, but considered necessary for future success. Methodology is described and results are discussed. Concludes that companies trying to achieve high trust and commitment relationships, should create high satisfaction relationships, by decreasing their opportunistic behavior, adjusting to the needs of the other part, and developing shared values.

https://publications.lib.chalmers.se/records/fulltext/2372/local_2372.pdf

An examination of the main factors affecting trust/commitment in supplier‐dealer relationships: an empirical study of the Swedish wood industry

The manufacturing planning and control (MPC) system is concerned with planning and controlling all aspects of manufacturing, including managing materials, scheduling machines and people, and coordi nating suppliers and key customers. Because these activities change over time and respond differently to different markets and company strategies, this chapter provides a model for evaluating responses to changes in the competitive environment. We believe that the development of an effective manufacturing planning and control system is key to the success of any goods producing company. Moreover, truly effective MPC systems coordinate supply chains—joint efforts across company boundaries. Finally, MPC systems design is not a one-time effort; MPC systems need to continuously adapt and respond to changes in the company environment, strategy, customer requirements, particular prob lems, and new supply chain opportunities. The critical question is not what one has accomplished; it is“What should the firm, together with its supply chain partners, do next?” To put these ideas in perspective, this chapter is organized around the following four managerial concerns:

Manufacturing Planning and Control

Purpose: This paper describes the extent of supplier access to customer forecast information and the perceived quality of such information. It also explains the impact of forecast information access and forecast information quality on supply chain performance. Methodology/approach: Forecast information quality is defined, and a measurement instrument is developed from theory. The analysis is based on a survey of the most important suppliers of 136 Swedish companies. Findings: Findings show that a large proportion of the suppliers receive customer forecasts, but that the forecast information quality is lower further upstream in the supply chain and, in some variables, lower for make-to-order suppliers. The greatest information quality deficiency of the forecast was that it was considered unreliable. The only significant difference in supply chain performance found between make-to-stock suppliers with and without access to forecast was related to the use of safety stock in finished goods inventory. Research limitations/implications: The study contains two types of conclusions, those developed from the conceptual discussion in the theoretical framework and those of the empirical study. In the theoretical framework, measurement instruments for forecast information quality and supply chain performance (corrective actions, preventive actions and customer service performance) were developed. The study identified several empirical relationships, but it was conducted on a samplewith large spread. Practical implications: The understanding of the performance impact of forecast information quality. Forecast information quality shows quality deficiencies on all variables, which indicates room for improvement. Originality/value of paper: Research on supply chain information quality as well as dyadic research approaches are rare.

https://publications.lib.chalmers.se/records/fulltext/24402/local_24402.pdf

Patrik Jonsson

Papers

Logistics and Supply Chain Management

Evaluation and improvement of manufacturing performance measurement systems ‐ the role of OEE

An examination of the main factors affecting trust/commitment in supplier‐dealer relationships: an empirical study of the Swedish wood industry

Manufacturing Planning and Control

The impact of forecast information quality on supply chain performance