Elementary Fixed Point Theorems * Theorem of Borsuk and Topological Transversality * Homology and Fixed Points * Leray-Schauder Degree and Fixed Point Index * The Lefschetz-Hopf Theory * Selected Topics * Index

Fixed Point Theory

While many researchers have made contributions to the now extensive literature on service quality, there is much less research on what constitutes delight in service quality and how organizations can delight customers. This article examines the differences between customer satisfaction and customer delight, notably the benefits of delighting rather than merely satisfying customers. It describes how to delight customers, outlines how to implement a successful customer delight program, shows how to measure customer delight, and discusses the potential pitfalls of doing so.

How to delight your customers

Boundary Layer Theory (fourth edition). By H. S CHLICHTINO . New York: McGraw-Hill, 1960. 647 pp. £6. 8 s .

Electronic Packaging Materials and Their PropertiesElectronic Equipment Packaging TechnologyReliability and Failure of Electronic Materials and DevicesSpringer Handbook of Electronic and Photonic MaterialsModeling, Analysis, Design, and Tests for Electronics Packaging beyond MooreElectronic PackagingPortable Consumer ElectronicsSemiconductor PackagingAdvanced Electronic PackagingPower Electronic PackagingMechanical Analysis of Electronic Packaging SystemsFood PackagingMicroelectromechanical SystemsHigh Temperature ElectronicsElectrical Conductive Adhesives with NanotechnologiesElectronic Packaging of High Speed CircuitryPrinted Circuit Board Materials HandbookElectronic Packaging Materials and Their PropertiesNano-BioElectronic, Photonic and MEMS PackagingAdvanced Materials for Thermal Management of Electronic PackagingModeling and Simulation for Microelectronic Packaging AssemblyMaterials for Electronic PackagingMaterials for Advanced PackagingHandbook of Electronics Manufacturing EngineeringElectronic Packaging for High Reliability, Low Cost ElectronicsWide Bandgap Power Semiconductor PackagingThe Electronic Packaging HandbookMaterials for High-Density Electronic Packaging and InterconnectionHarsh Environment ElectronicsMaterials for High-Temperature Semiconductor DevicesAdvanced Adhesives in ElectronicsNanopackagingElectronic CompositesEssentials of Electronic PackagingElectronic Packaging Materials and Their PropertiesElectronic Packaging Materials and Their PropertiesNanopackagingElectronic Packaging and Interconnection HandbookMicrowave and Millimeter-Wave Electronic PackagingAdvanced Electronic Packaging Materials: Volume 167

Electronic packaging materials and their properties

Improve the extrusion process in tire production using Six Sigma methodology

In this paper, we intend to prove a result on the solvabillity of a class of backward stochastic differential equations by the McShane type. We will considered some more general conditions by the coefficient functions and prove a result on the existence and the pathwise uniqueness by the Nagumo type, extended the Athanassov results ([Athanassov, 19901) for the ordinary differential equations. In final, we study the control of some electronic circuits in the presence of the stochastic resonance.

On a class of backward stochastic differential equations and applications to the stochastic resonance

A Refined Quality Attribute Classification Model for New Product and Service Strategic Design

This paper is concerned on analytical treatment of non-linear differential equation of a viscous boundary layer flow due to a moving sheet. An analytic approximate technique, namely Optimal Homotopy Asymptotic Method (OHAM) is employed into a new version for this purpose. It is proved that OHAM provide accurate solution for the nonlinear differential equation of the third-order with initial and boundary conditions. Our procedure provides us with a convenient way to optimally control the convergence of the solution, such that the accuracy is always guaranteed. An excellent agreement of the approximate solution with the numerical results has been demonstrated. This work shows the general validity and the great potential of the OHAM for solving strongly nonlinear differential equation.

Optimal Homotopy Asymptotic Method for Viscous Boundary Layer Flow in Unbounded Domain

Small Business Owners Undertaking Organized Marketing Activities: Out of Need or Available Resources?

In this paper we investigate the Gazeau–Klauder coherent states using a newly introduced diagonal ordering operation technique, in order to examine some of the properties of these coherent states. The results coincide with those obtained from other purely algebraic methods, but the calculations are greatly simplified. We apply the general theory to two cases of Gazeau–Klauder coherent states: pseudoharmonic as well as the Morse oscillators.

Romeo Negrea

Papers

On a class of backward stochastic differential equations and applications to the stochastic resonance

A Refined Quality Attribute Classification Model for New Product and Service Strategic Design

Optimal Homotopy Asymptotic Method for Viscous Boundary Layer Flow in Unbounded Domain

Small Business Owners Undertaking Organized Marketing Activities: Out of Need or Available Resources?

Gazeau-Klauder coherent states examined from the viewpoint of diagonal ordering operation technique