From the Publisher:
Written by the author of the best-selling HyperText & HyperMedia, this book provides an excellent guide to the methods of usability engineering. Special features: emphasizes cost-effective methods that will help developers improve their user interfaces immediately, shows you how to avoid the four most frequently listed reasons for delay in software projects, provides step-by-step information about which methods to use at various stages during the development life cycle, and offers information on the unique issues relating to informational usability. You do not need to have previous knowledge of usability to implement the methods provided, yet all of the latest research is covered.

Usability Engineering

The concept of an agent has become important in both Artificial Intelligence (AI) and mainstream computer science. Our aim in this paper is to point the reader at what we perceive to be the most important theoretical and practical issues associated with the design and construction of intelligent agents. For convenience, we divide these issues into three areas (though as the reader will see, the divisions are at times somewhat arbitrary). Agent theory is concerned with the question of what an agent is, and the use of mathematical formalisms for representing and reasoning about the properties of agents. Agent architectures can be thought of as software engineering models of agents;researchers in this area are primarily concerned with the problem of designing software or hardware systems that will satisfy the properties specified by agent theorists. Finally, agent languages are software systems for programming and experimenting with agents; these languages may embody principles proposed by theorists. The paper is not intended to serve as a tutorial introduction to all the issues mentioned; we hope instead simply to identify the most important issues, and point to work that elaborates on them. The article includes a short review of current and potential applications of agent technology.

/pdf/intelligent-agents-theory-and-practice-5dchj7p8pc.pdf

Intelligent Agents: Theory and Practice

From the Publisher: 
A Question of Identity 
Life on the Screen is a fascinating and wide-ranging investigation of the impact of computers and networking on society, peoples' perceptions of themselves, and the individual's relationship to machines. Sherry Turkle, a Professor of the Sociology of Science at MIT and a licensed psychologist, uses Internet MUDs (multi-user domains, or in older gaming parlance multi-user dungeons) as a launching pad for explorations of software design, user interfaces, simulation, artificial intelligence, artificial life, agents, "bots," virtual reality, and "the on-line way of life." 
Turkle's discussion of postmodernism is particularly enlightening. She shows how postmodern concepts in art, architecture, and ethics are related to concrete topics much closer to home, for example AI research (Minsky's "Society of Mind") and even MUDs (exemplified by students with X-window terminals who are doing homework in one window and simultaneously playing out several different roles in the same MUD in other windows). Those of you who have (like me) been turned off by the shallow, pretentious, meaningless paintings and sculptures that litter our museums of modern art may have a different perspective after hearing what Turkle has to say. 
This is a psychoanalytical book, not a technical one. However, software developers and engineers will find it highly accessible because of the depth of the author's technical understanding and credibility. Unlike most other authors in this genre, Turkle does not constantly jar the technically-literate reader with blatant errors or bogus assertions about how things work. Although I personally don't have time or patience for MUDs,view most of AI as snake-oil, and abhor postmodern architecture, I thought the time spent reading this book was an extremely good investment.

스크린 위의 삶 = Life on the screen : identity in the age of the internet

Erik Eriksen is a remarkable individual. He has no college degrees yet is Professor of Human Development at Harvard University. He came to psychology via art, which explains why the reader will find him painting contexts and backgrounds rather than stating dull facts and concepts. He has been a training psychoanalyst for many years as well as a perceptive observer of cultural and social settings and their effect on growing up. This is not just a book on childhood. It is a panorama of our society. Anxiety in young children, apathy in American Indians, confusion in veterans of war, and arrogance in young Nazis are scrutinized under the psychoanalytic magnifying glass. The material is well written and devoid of technical jargon. The theme of the volume is that it is human to have a long childhood which will leave a lifelong residue of emotional immaturity in man. Primitive groups and

Childhood and Society.

How to ... be a reflective practitioner.

Computer programs, like literature, deserve attention not only to conceptual and verbal (linguistic) structure but also to visual structure, i.e., the qualities of alphanumeric text fonts and other graphic symbols, the spatial arrangement of isolated texts and symbols, the temporal sequencing of individual parts of the program, and the use of color (including gray values). With the increasing numbers of programs of ever greater complexity, and with the widespread availability of high resolution raster displays, both soft copy and hard copy, it is essential and possible to enhance significantly the graphic design of program test. The paper summarizes relevant principles from information-oriented graphic design, especially book design, and shows how a standard C program might be translated into a well-designed typographic version. The paper's intention is to acquaint the computer graphics community with the available and relevant concepts, literature, and expertise, and to demonstrate the great potential for the graphic design of computer programs. 22 references.

/pdf/on-the-graphic-design-of-program-text-p4d1tqqaac.pdf

On the graphic design of program text

Designing to fit human capabilities

Instructor/student interaction in e-learning environments can positively impact both student learning and instructor satisfaction. In online webcast lectures, however, interaction can be difficult because instructors lack basic awareness information about their remote students. Our goal is to better understand the kinds of awareness information that instructors should have if they are to interact frequently and effectively with their students in e-learning environments. We conducted an exploratory study -- via interviews and observations -- of instructor attention in face-to-face classrooms at a large university. Our results imply that a webcast system should provide instructors with overview and detailed data about their students, but that this detailed information should not be displayed publicly.

https://interruptions.net/literature/Birnholtz-CHI08.pdf

Ronald M. Baecker

Papers

On the graphic design of program text

Designing to fit human capabilities

Attention by proxy? issues in audience awareness for webcasts to distributed groups

From customizable systems to intelligent agents

Ludwig: an Example of Interactive Computer Graphics in a Score Editor