Student Employment as a High-Impact Practice in Academic Libraries: A Systematic Review

Since the onset of the COVID-19 pandemic, Emergency Remote Teaching through Online Learning (ERT-OL) has become the prevalent form of learning at many universities worldwide. At the same time, voices around the world have pointed to difficulties in online learning in general and to concerns regarding educational equity in particular. The current study sought to increase knowledge about specific hindering elements in ERT-OL and about the relationships between these elements from the standpoint of the following equity factors-socioeconomic status, language, and juggling among students who are also parents or working. To this end, the study analyzed 154 open-ended textual statements concerning the difficulties perceived by students at a university in Israel. The qualitative thematic analysis generated a map of hindering elements categorized in terms of a) processes: technology, pedagogy, content, situation and individual characteristics, and b) outcomes: cognitive, affective, social, and physical. The map revealed a mesh of intricate mediating and moderating links whose effect can intensify for each equity factor. On the positive side, seeds of mitigating strategies emerged as well. The study advances knowledge regarding ERT-OL hindering elements and their relationships and provides a better understanding of how these debilitating relationships may be exacerbated when equity factors are considered. Researchers and teachers interested in ERT-OL or in "normal" online learning in the future can use the map as a research and teaching framework to identify inequities and prevent further gaps.

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Equity factors during the COVID-19 pandemic: Difficulties in emergency remote teaching (ert) through online learning.

The Benefits and Challenges of Working in an Academic Library: A Study of Student Library Assistant Experience

Uncovering the information literacy skills of first-generation and provisionally admitted students

Using time-driven activity-based costing to improve the managerial activities of academic libraries

Contributing to the Library Student Employee Experience: Perceptions of a Student Development Program

The purpose of this paper is to discuss how academic libraries can directly contribute to campus student success initiatives through student employment programs. Case studies from the persp...

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Reframing library student employment as a high-impact practice: Implications from case studies

Purpose




The purpose of this paper is to investigate the awareness of library research services, the top desires for new services and overall satisfaction of undergraduate students to plan outreach and marketing efforts.




Design/methodology/approach




Researchers developed a survey which was administered both on an iPad and in paper copies. To gather feedback from a wide-variety of students, surveys were distributed outside campus buildings at four locations.




Findings




This study demonstrates the need to survey undergraduate students about their use of research services, to effectively plan outreach and marketing efforts. The differences between high-users’ and low-users’ expectations of the library inform and impact potential outreach and marketing efforts. Reaching both groups of students requires that not only awareness of library services increase but also that the knowledge of the value of the library increases, to convert simple awareness of services into use.




Research limitations/implications




Surveys were distributed at one institution, and results may be skewed based on local demographics.




Originality/value




While surveying undergraduate students is common, little research exists demonstrating how outreach and marketing can be informed by evaluating feedback from high and low-users of library services.

Rosan Mitola

Papers

Student Employment as a High-Impact Practice in Academic Libraries: A Systematic Review

Contributing to the Library Student Employee Experience: Perceptions of a Student Development Program

Reframing library student employment as a high-impact practice: Implications from case studies

Beyond awareness: improving outreach and marketing through user surveys

Peer-Assisted Learning in Academic Libraries