Sabarudin Akhmad

TL;DR: In this article, the authors describe the relationships among service quality, customer trust and customer religious commitment on customer satisfaction and loyalty of Islamic banks in East Java, and use the Structural Equation Modeling (SEM) to analyze the relationship between service quality and customer trust.

TL;DR: In this article, the authors examined and obtained empirical evidence of the effects of external and internal environmental factors on the strategy and performance of manufacturing companies in Indonesia, and found that internal and external environmental factors, through the operating environments and the remote environments of manufacturing industries, jointly affected the companies' understanding of the condition of the industrial environments to establish strategic goals in order to achieve optimal performance.

TL;DR: In this paper, the causal relationship of service quality, religious commitment and trust on customers' satisfaction, loyalty and decision to repeat their transaction in sharia banking services was tested, and the results showed that the quality of service and customers' trust, satisfaction and loyalty simultaneously influenced the decision of repeat their transactions in that banking service.

TL;DR: A green method with a cost-effective and eco-friendly approach for synthesizing silver nanoparticles (AgNPs) using Piper retrofractum Vahl fruit extract as a bioreductor was investigated in this paper .

TL;DR: In this paper, the authors determined the relationship of service quality, bank image, customer value, and product quality with customer satisfaction and customer loyalty, and concluded that service quality and bank image directly and indirectly affect customers' satisfaction and loyalty.