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https://link.springer.com/content/pdf/10.1057%2Fjors.1974.92.pdf

The Nature of Managerial Work

Hawaii International Conference on System Sciences

Handbook of the Economics of Finance

Communications of the ACM (CACM for short, not the best sounding acronym around) is the ACM’s flagship magazine. Started in 1957, CACM is handy for keeping up to date on current research being carried out across all topics of computer science and realworld applications. CACM has had an illustrious past with many influential pieces of work and debates started within its pages. These include Hoare’s presentation of the Quicksort algorithm; Rivest, Shamir and Adleman’s description of the first publickey cryptosystem RSA; and Dijkstra’s famous letter against the use of GOTO. In addition to the print edition, which is released monthly, there is a fantastic website (http://cacm.acm. org/) that showcases not only the most recent edition but all previous CACM articles as well, readable online as well as downloadable as a PDF. In addition, the website lets you browse for articles by subject, a handy feature if you want to focus on a particular topic. CACM is really essential reading. Pretty much guaranteed to contain content that is interesting to anyone, it keeps tabs on the latest in computer science. It is a valuable asset for us students, who tend to delve deep into a particular area of CS and forget everything that is happening around us. — Daniel Gooch U ndergraduate research is like a box of chocolates: You never know what kind of project you will get. That being said, there are still a few things you should know to get the most out of the experience.

Communications of the ACM

Partnerships between companies receive a great deal of attention from top managers and researchers at the time of their formation. This attention results largely from the common perception that the initial structuring of partnerships and establishment of common goals determines partnership outcomes and success. In Alliance Advantage, Doz and Hamel shift the focus away from deal making to the internal processes within the partnership and the unfolding interactions among partners that play an important and relatively unexplored role in shaping outcomes. Focusing on the underlying reasons why companies enter alliances and the processes by which they continually learn from their interactions and re-evaluate common--and individual--goals, the authors paint a sophisticated picture of alliance dynamics over time. The authors challenge organizations to define their objectives for alliance formulation and consider whether their own corporate culture provides an "alliance ready" atmosphere.

Alliance advantage : the art of creating value through partnering

Purpose – Electronic support of internal supply chains for direct or production goods has been a major element during the implementation of enterprise resource planning (ERP) systems that has taken place since the late 1980s. However, supply chains to indirect material suppliers were not usually included due to low transaction volumes, low product values and low strategic importance of these goods. Dedicated information systems for streamlining indirect goods supply chains have emerged since the late 1990s and subsequently have faced a broad diffusion in practice. The concept of these e‐procurement solutions has also been described broadly in the literature. However, studies on how companies use these e‐procurement solutions and what factors are critical to their implementation are only emerging. This research aims to explore the introduction of e‐procurement systems and their contribution to the management of indirect goods supply chain.Design/methodology/approach – Chooses a two‐part qualitative approac...

/pdf/successful-use-of-e-procurement-in-supply-chains-3ydfvpzwz5.pdf

Successful use of e‐procurement in supply chains

Sharing Economy

Fintech

Many companies have initiated projects to improve on customer orientation and plan the implementation of customer relationship management (CRM) systems. Among the desired benefits are increased customer satisfaction and retention by providing personalized products and value added services. Although the potentials of CRM are obvious only a few successful CRM implementations are known in practice. This article describes the results of a cross-industry benchmarking project in which 120 companies participated. The results show that there is no 'unique' CRM project and that successful implementations are rarely technical projects. From the research six critical success factors for CRM projects emerged: step-wise evolution, straightforward implementation and long-term project, organizational redesign, integrated system architecture of standard components, change management, and top management support. The six successful practice companies show examples of how these critical success factors are applied.

/pdf/successful-practices-in-customer-relationship-management-2it8uixffs.pdf

Successful practices in customer relationship management

Today, most organizations are using packaged software for their key business processes. Enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM) and electronic commerce (EC) systems enable organizations to improve their focus of using information systems (IS) to support their operational and financial goals. This article argues that the need to integrate these packaged software applications with each other as well as with existing or legacy business applications drives the need for a standardized integration architecture to more flexibly implement new business processes across different organizations and applications. To illustrate the components of such an architecture, a case study undertaken at the Robert Bosch Group provided necessary empirical evidence. The Robert Bosch Group has evaluated different enterprise application integration (EAI) systems to achieve a standardized integration architecture. The article describes a reference architecture and criteria for the classification of EAI systems which are derived from different integration approaches.

/pdf/enterprise-application-integration-the-case-of-the-robert-33gcofjbuv.pdf

Thomas Puschmann

Papers

Successful use of e‐procurement in supply chains

Sharing Economy

Fintech

Successful practices in customer relationship management

Enterprise application integration-the case of the Robert Bosch Group