Uta K. Bindl

TL;DR: In this paper, the authors identify a range of proactive goals that individuals can pursue in organizations, which vary on two dimensions: the future they aim to bring about (achieving a better personal fit within one's work environment, improving the organization's internal functioning, or enhancing the organisation's strategic fit with its environment) and whether the self or situation is being changed.

TL;DR: The APA Handbook of Industrial and Organizational Psychology as mentioned in this paper offers an in-depth examination of the types of behavioral and structural issues that I/O psychologists study every day, from both a theoretical and applied perspective.

TL;DR: The authors consider how multiple dimensions of affect relate to individual proactivity within a goal-regulatory framework that encompasses 4 elements: envisioning, planning, enacting, and reflecting.

TL;DR: In this paper, the applicability of key measures of service quality and customer satisfaction in a cross-cultural setting was examined, first establishing measurement equivalence and then investigating the impact of culture on these measures.

TL;DR: In this article, six studies across a range of situations examined relations between types of job-related core affect and 13 self-reported work behaviours, finding that high activation pleasant affect was more strongly correlated with positive behaviours than were low activation pleasant feelings, and those associations tended to be greatest for discretionary behaviours in contrast to routine task proficiency.