Showing papers by "Wendy A. Kellogg published in 2004"

Interviewing over instant messaging

Abstract: Interviews often serve as the cornerstone of human-computer interaction research. As a research method, they can both be deeply valuable and distinctly challenging. Pragmatic challenges of interviews include the travel that may be required to meet face-to-face with a respondent or the time necessary to transcribe the exchange. As a tool for conducting interviews, instant messaging presents some compelling potential benefits to mitigate challenges such as these. And yet, over the medium of instant messaging, the genre of the interview takes on a different character. Drawing from our experiences conducting interviews over instant messaging, we reflect on the implications of using this new medium for conducting interviews.

Social network surfing

Abstract: Disclosed is a method for allowing the sharing of social relationships collections including the step of creating a social relationship collection object for a first user that provides access to at least one individual with whom they have a social relationship and allowing a second user to retrieve the social relationship collection object. As a result of allowing said second user to retrieve the social relationship collection object, the second user inspects a reference contained in the first user's social relationship collection object.

A social proxy for distributed tasks: design and evaluation of a working prototype

Abstract: This paper describes an approach to managing tasks and processes that are distributed across a large number of people. The basic idea is to use a social visualization called a task proxy to create a shared awareness amongst the participants in a task or process. The process awareness provided by the task proxy enables its users to monitor the task state, the states of participants, and to communicate with those in particular states. We describe the concept, a first prototype, its evaluation, and discuss future directions.