Showing papers by "Wendy A. Kellogg published in 2009"
04 Apr 2009
TL;DR: Five issues for professional users of virtual environments: initial motivation, technical difficulties, interacting competently, becoming socially proficient, and finding compelling activities are documented.
Abstract: The current surge of interest in virtual worlds suggests they are poised to make an evolutionary leap to the workplace, as instant messaging did a decade ago. In recent work we have introduced dozens of new users to teambuilding activities in the Second Life® environment, meeting both enthusiasm and skepticism. We document five issues for professional users of virtual environments: initial motivation, technical difficulties, interacting competently, becoming socially proficient, and finding compelling activities. Based on these we describe a training strategy to enable professional users of virtual worlds.
59 citations
IBM1
TL;DR: It is argued that engaging citizens in developing regions in information creation and information sharing leverages peoples’ existing social networks to facilitate transmission of critical information, exchange of ideas, and distributed problem solving, which can promote economic development.
Abstract: Mobile communication is a key enabler for economic, social and political change in developing regions of the world. Today’s internet-enabled, multimedia, and touch-screen mobile smartphones could become the future platform for delivering information and communication technology (ICT) to these regions. We describe Picture Talk, a smartphone application framework designed to facilitate local information sharing in regions with sparse Internet connectivity, low literacy rates and having users with little prior experience with information technology. We argue that engaging citizens in developing regions in information creation and information sharing leverages peoples’ existing social networks to facilitate transmission of critical information, exchange of ideas, and distributed problem solving, all of which can promote economic development.
3 citations
04 Apr 2009
TL;DR: Longitude is described, a tool that provides a compact timeline of tasks and deadlines and proposes new requirements for tools that help people participate in long-running group processes requiring intermittent and sporadic attention.
Abstract: Organizational processes often take place over long periods of time and require intermittent attention. Remembering and reasoning about upcoming process tasks is important, but not adequately supported by existing tools. This paper describes Longitude, a tool that provides a compact timeline of tasks and deadlines. We discuss findings from an exploratory study of the system and propose new requirements for tools that help people participate in long-running group processes requiring intermittent and sporadic attention.
1 citations