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Wenjing Duan
Researcher at George Washington University
Publications - 60
Citations - 7497
Wenjing Duan is an academic researcher from George Washington University. The author has contributed to research in topics: E-commerce & The Internet. The author has an hindex of 23, co-authored 58 publications receiving 6599 citations. Previous affiliations of Wenjing Duan include University of Texas at Austin.
Papers
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Do online reviews matter? - An empirical investigation of panel data
TL;DR: The result shows that the rating of online user reviews has no significant impact on movies' box office revenues after accounting for the endogeneity, indicating that online user Reviews have little persuasive effect on consumer purchase decisions.
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The Dynamics of Online Word-of-Mouth and Product Sales: An Empirical Investigation of the Movie Industry
TL;DR: In this paper, a dynamic simultaneous equation system is used to characterize the effect of online word-of-mouth (WOM) on the movie industry, showing that both a movie's box office revenue and WOM valence significantly influence WOM volume.
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The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry
TL;DR: In this article, a dynamic simultaneous equation system is used to characterize the effect of online word-of-mouth (WOM) as both a precursor to and an outcome of retail sales.
Journal ArticleDOI
Exploring determinants of voting for the helpfulness of online user reviews: A text mining approach
Qing Cao,Wenjing Duan,Qiwei Gan +2 more
TL;DR: It is suggested that reviews with extreme opinions receive more helpfulness votes than those with mixed or neutral opinions and the design of a better helpfulness voting mechanism for online user review systems is needed.
Journal ArticleDOI
Social Media and Firm Equity Value
TL;DR: In this paper, the predictive relationship between social media and firm equity value, the relative effects of social media metrics compared with conventional online behavioral metrics, and the dynamics of these relationships were examined.