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William V. Da Palma

Researcher at IBM

Publications -  48
Citations -  718

William V. Da Palma is an academic researcher from IBM. The author has contributed to research in topics: Session (computer science) & Web server. The author has an hindex of 16, co-authored 48 publications receiving 718 citations.

Papers
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Patent

Telephony and voice interface for voice server system management

TL;DR: In this article, a method of administering a voice server can include, within the voice server, receiving a call from a system administrator, call control data of the received call can be matched with a system administration application of the voice servers.
Patent

Integrating an IVR application within a standards based application server

TL;DR: A method for providing Interactive Voice Response functionality within a multi-tiered telephony environment can identify an enterprise archive file that contains an interactive voice response (IVR) application as mentioned in this paper.
Patent

System uses application manager and master agent to communicate with mini-agents for remotely managing application resources distributed across multiple Java virtual machines

TL;DR: In this article, a method of remotely managing an application distributed across multiple application hosts can include, in a master agent, receiving from an application manager in a second application host a management command for performing a management operation directed to a manageable resource in a remote application host; communicating the management command to a mini-agent in the remote application hosts; and, in the miniagent, performing the management operation on the manageable resources by accessing an exposed member of the manageable resource according to the management operations.
Patent

Model autocompletion for composite services synchronization

TL;DR: In this paper, the authors present a method, system and computer program product for the auto-completion of values in a model in a composite services enablement data processing system, which can include establishing for a common session, multiple channels of access to a model for a composite service.
Patent

Seamless reflection of model updates in a visual page for a visual channel in a composite services delivery system

TL;DR: In this article, the authors present a method, system and computer program product for seamlessly updating a user interface element in a visible page for a visible channel of access to a common session in a composite services enablement environment.