Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several text descriptions as explicit user profiles. However, the acquisition of such explicit profiles is expensive and time-consuming, thus being impractical for large-scale real-world applications. Moreover, the restricted predefined profile neglects the language behavior of a real user and cannot be automatically updated together with the change of user interests. In this paper, we propose to learn implicit user profiles automatically from large-scale user dialogue history for building personalized chatbots. Specifically, leveraging the benefits of Transformer on language understanding, we train a personalized language model to construct a general user profile from the user's historical responses. To highlight the relevant historical responses to the input post, we further establish a key-value memory network of historical post-response pairs, and build a dynamic post-aware user profile. The dynamic profile mainly describes what and how the user has responded to similar posts in history. To explicitly utilize users' frequently used words, we design a personalized decoder to fuse two decoding strategies, including generating a word from the generic vocabulary and copying one word from the user's personalized vocabulary. Experiments on two real-world datasets show the significant improvement of our model compared with existing methods.

https://dl.acm.org/doi/pdf/10.1145/3404835.3462828

One Chatbot Per Person: Creating Personalized Chatbots based on Implicit User Profiles

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several text descriptions as explicit user profiles. However, the acquisition of such explicit profiles is expensive and time-consuming, thus being impractical for large-scale real-world applications. Moreover, the restricted predefined profile neglects the language behavior of a real user and cannot be automatically updated together with the change of user interests. In this paper, we propose to learn implicit user profiles automatically from large-scale user dialogue history for building personalized chatbots. Specifically, leveraging the benefits of Transformer on language understanding, we train a personalized language model to construct a general user profile from the user's historical responses. To highlight the relevant historical responses to the input post, we further establish a key-value memory network of historical post-response pairs, and build a dynamic post-aware user profile. The dynamic profile mainly describes what and how the user has responded to similar posts in history. To explicitly utilize users' frequently used words, we design a personalized decoder to fuse two decoding strategies, including generating a word from the generic vocabulary and copying one word from the user's personalized vocabulary. Experiments on two real-world datasets show the significant improvement of our model compared with existing methods. Our code is available at this https URL

Personalized dialogue systems explore the problem of generating responses that are consistent with the user’s personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user profiles from dialogue history to guide personalized response generation. Since the dialogue history is usually long and noisy, most existing methods truncate the dialogue history to model the user’s personality. Such methods can generate some personalized responses, but a large part of dialogue history is wasted, leading to sub-optimal performance of personalized response generation. In this work, we propose to refine the user dialogue history on a large scale, based on which we can handle more dialogue history and obtain more abundant and accurate persona information. Specifically, we design an MSP model which consists of three personal information refiners and a personalized response generator. With these multi-level refiners, we can sparsely extract the most valuable information (tokens) from the dialogue history and leverage other similar users’ data to enhance personalization. Experimental results on two real-world datasets demonstrate the superiority of our model in generating more informative and personalized responses.

Less is More: Learning to Refine Dialogue History for Personalized Dialogue Generation

Personalized search plays a crucial role in improving user search experience owing to its ability to build user profiles based on historical behaviors. Previous studies have made great progress in extracting personal signals from the query log and learning user representations. However, neural personalized search is extremely dependent on sufficient data to train the user model. Data sparsity is an inevitable challenge for existing methods to learn high-quality user representations. Moreover, the overemphasis on final ranking quality leads to rough data representations and impairs the generalizability of the model. To tackle these issues, we propose a Personalized Search framework with Self-supervised Learning (PSSL) to enhance data representations. Specifically, we adopt a contrastive sampling method to extract paired self-supervised information from sequences of user behaviors in query logs. Four auxiliary tasks are designed to pre-train the sentence encoder and the sequence encoder used in the ranking model. They are optimized by contrastive loss which aims to close the distance between similar user sequences, queries, and documents. Experimental results on two datasets demonstrate that our proposed model PSSL achieves state-of-the-art performance compared with existing baselines.

PSSL: Self-supervised Learning for Personalized Search with Contrastive Sampling

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent personality with the corresponding user. It can talk the same way as the user when it is delegated to respond to others' messages. Many methods have been proposed to assign a personality to dialogue chatbots, but most of them utilize explicit user profiles, including several persona descriptions or key-value-based personal information. In a practical scenario, however, users might be reluctant to write detailed persona descriptions, and obtaining a large number of explicit user profiles requires tremendous manual labour. To tackle the problem, we present a retrieval-based personalized chatbot model, namely IMPChat, to learn an implicit user profile from the user's dialogue history. We argue that the implicit user profile is superior to the explicit user profile regarding accessibility and flexibility. IMPChat aims to learn an implicit user profile through modeling user's personalized language style and personalized preferences separately. To learn a user's personalized language style, we elaborately build language models from shallow to deep using the user's historical responses; To model a user's personalized preferences, we explore the conditional relations underneath each post-response pair of the user. The personalized preferences are dynamic and context-aware: we assign higher weights to those historical pairs that are topically related to the current query when aggregating the personalized preferences. We match each response candidate with the personalized language style and personalized preference, respectively, and fuse the two matching signals to determine the final ranking score. We conduct comprehensive experiments on two large datasets, and the results show that our method outperforms all baseline models.

https://dl.acm.org/doi/pdf/10.1145/3459637.3482269

Learning Implicit User Profile for Personalized Retrieval-Based Chatbot

Natural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large scale dialogue dataset which contains two subsets collected from Weibo and Judical forums respectively. Different from existing datasets which only contain post-response pairs, we include anonymized user IDs as well as timestamps. This enables the development of personalized dialogue models which depend on the availability of users' historical conversations. Furthermore, the scale of Pchatbot is significantly larger than existing datasets, which might benefit the data-driven models. Our preliminary experimental study shows that a personalized chatbot model trained on Pchatbot outperforms the corresponding ad-hoc chatbot models. We also demonstrate that using larger dataset improves the quality of dialog models.

Pchatbot: A Large-Scale Dataset for Personalized Chatbot

atural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high-quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large-scale dialogue dataset that contains two subsets collected from Weibo and Judicial forums respectively. To adapt the raw dataset to dialogue systems, we elaborately normalize the raw dataset via processes such as anonymization, deduplication, segmentation, and filtering. The scale of Pchatbot is significantly larger than existing Chinese datasets, which might benefit the data-driven models. Besides, current dialogue datasets for personalized chatbot usually contain several persona sentences or attributes. Different from existing datasets, Pchatbot provides anonymized user IDs and timestamps for both posts and responses. This enables the development of personalized dialogue models that directly learn implicit user personality from the user's dialogue history. Our preliminary experimental study benchmarks several state-of-the-art dialogue models to provide a comparison for future work. The dataset can be publicly accessed at Github: https://github.com/qhjqhj00/Pchatbot.

This paper describes RUCIR’s system in NTCIR-14 Short Text Conversation (STC) Chinese Emotional Conversation Generation (CECG) subtask. In our system, we use the Attention-based Sequence-to-Sequence (Seq2Seq) method as our basic structure to generate emotional responses. This paper introduces (1) an emotion-aware Seq2Seq model and (2) several features to boost the performance of emotion consistency. Official results show that our model performs the best in terms of the overall results across the five given emotion categories.

Xiaohe Li

Papers

Pchatbot: A Large-Scale Dataset for Personalized Chatbot

Pchatbot: A Large-Scale Dataset for Personalized Chatbot

A Hybrid Framework of Emotion-Aware Seq2Seq Model for Emotional Conversation Generation