Xueming Luo

TL;DR: In this paper, the authors developed and tested a conceptual framework, which predicts that customer satisfaction partially mediates the relationship between CSR and firm market value (i.e., Tobin's q and stock return), and corporate abilities (innovativeness capability and product quality) moderate the financial returns to CSR, and these moderated relationships are mediated by customer satisfaction.

TL;DR: In this article, the authors developed and tested a conceptual framework, which predicts that customer satisfaction partially mediates the relationship between CSR and firm market value (i.e., Tobin's q and stock return), and corporate abilities (innovativeness capability and product quality) moderate the financial returns to CSR, and these moderated relationships are mediated by customer satisfaction.

TL;DR: The authors argued that home-based social networks play a mediating role in the relationship between inward and outward internationalization and firm performance, attributed to three information benefits of social networks: knowledge of foreign market opportunities, advice and experiential learning, and referral trust and solidarity.

TL;DR: In this paper, the authors argue that home-based social networks play a mediating role in the relationship between inward and outward internationalization and firm performance in the context of born-global small and medium enterprises (SMEs).

TL;DR: In this article, the authors developed a theoretical framework that predicts the impact of corporate social performance on firm-idiosyncratic risk and the role of two strategic marketing levers, advertising and research and development (R&D), in explaining the variability of this impact among different firms.