scispace - formally typeset
Y

Yifat Meidav

Researcher at NICE Systems

Publications -  1
Citations -  649

Yifat Meidav is an academic researcher from NICE Systems. The author has contributed to research in topics: Context (language use). The author has an hindex of 1, co-authored 1 publications receiving 649 citations.

Papers
More filters
Patent

Method, apparatus and system for capturing and analyzing interaction based content

TL;DR: In this article, a method and apparatus for capturing and analyzing customer interactions is described, the apparatus comprising a multi-segment interaction capture device (324), an initial set up and calibration device (326), a pre-processing and context extraction device (328) and a rule-based analysis engine (300).