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Yifat Meidav
Researcher at NICE Systems
Publications - 1
Citations - 649
Yifat Meidav is an academic researcher from NICE Systems. The author has contributed to research in topics: Context (language use). The author has an hindex of 1, co-authored 1 publications receiving 649 citations.
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Method, apparatus and system for capturing and analyzing interaction based content
Ilan Freedman,Yair Dolev,Talia Falik,Oren Pereg,Moshe Waserblat,Gili Aharoni,Eytan Bar,Shai Shermister,Lior Arussy,Yifat Meidav +9 more
TL;DR: In this article, a method and apparatus for capturing and analyzing customer interactions is described, the apparatus comprising a multi-segment interaction capture device (324), an initial set up and calibration device (326), a pre-processing and context extraction device (328) and a rule-based analysis engine (300).