Showing papers in "Global Journal of Enterprise Information System in 2011"

Greening the Supply Chain: A Guide for Asian Managers

Abstract: This book would be useful reading for entrepreneurs, consultants and practicing managers committed to sustainable environmental management. This book is also apt for the government policy makers, private and public sector industrial development planners and new breed of managers so that they can contribute to the sustainable environment. The book has been written in an easy to understand language with many examples from live case studies spreading all over south and South East Asia countries.

Impact Of IT on Indian Commercial Banking Industry: DEA Analysis

Abstract: In recent time, Indian banking industry has been consistently working towards the development of technological changes and its usage in the banking operations for the improvement of their efficiency. To get the benefits of enhanced technologies, Indian banks are continuously encouraging the investment in information technology (IT), i.e. ATMs, e-banking or net-banking, mobile and tele-banking, CRM, computerisation in the banks, increasing use of plastic money, establishment of call centers, etc. RBI has also adopted IT in endorsing the payment system's functionality and modernization on an ongoing basis by the development of Electronic Clearing Services (ECS), Electronic Funds Transfer (EFT), Indian Financial Network (INFINET), a Real-Time Gross Settlement (RTGS) System, Centralized Funds Management System (CFMS), Negotiated Dealing System (NDS), Electronic Payment Systems with the 'Vision Document', the Structured Financial Messaging System (SFMS) and India Card - a domestic card initiative, implemented recently (2011). Therefore, Indian banking environment has become more compatible as compare to the standards of international financial system, by the positive impact of all these efforts. This study makes an attempt to map the impact of IT on banking sector for scheduled commercial banks operating in India including public, private and foreign sector banks in India. The study uses a non-parametric linear programming based technique. The results convey that all SCBs have shown a significant and improving trend in their performance due to the adoption of IT. This adoption is required mandatory to take the country into the 21st century.

Impact of Technostress in Enhancing Human Productivity: An Econometric Study

Abstract: Information Technology in the corporate world, effects of the continuing developments in information technology (IT) on business activities In the enterprise, information technology has made significant changes on production design, management control, decision-making and organizational design and is becoming increasingly indispensable part of many aspects of business and everyday life Easy worldwide communication provides instant access to a vast array of data, challenging assimilation and assessment skills At the same time, there is a need for specialized staff support, training for managers and employees, and a redefinition of jobs It has also made employees work under greater mental pressure and sense of anxiety and pessimism as they have to keep up with the fast advancing pace of the new ICTs, employees have to constantly renew their technical skills as well as enduring pressure from a more complex system and higher expectations for productivity Managers need to consider the effects of various new problems aroused by information technology, including overcoming resistance to the use of computers, mental pressure and security of information Studies have found technostress to have significant negative impact on employee productivity The paper concludes that results are evident which verified that there is a negatively influences of IT usability on the workforce which specifically has interacting with IT innovations regularly on productivity This will provide a foundation for organizations to comprehend and alleviate technostress, thus improving employee performance and productivity

Study of Select Issues Related to Supply Chain Coordination: Using SAP-LAP Analysis Framework

Abstract: Supply chain coordination is concerned with managing dependencies between various supply chain members. It is the joint effort of all supply chain members to achieve mutually defined goals. The paper presented here is a case study of a leading automotive components manufacturer in India. The case analyzes the status of coordination in its supply chain with the help of SAP-LAP model. A situation-actor-process (SAP)-learning-action-performance (LAP) model has been used to analyze the issues related to the coordination of supply chain for the case company. Based on SAP analysis, various learning issues have been identified which lead to suitable action followed by impact of SAP on the performance of the supply chain of the organization.

Fostering the Garment Industry Competitiveness: The ICT Contribution

Abstract: The paper addresses a new holistic organization paradigm along the garment value chain, covering the main advanced technology innovation solutions at the aim to foster industry sustainability and competitiveness. The proposed manufacturing system will allow the garment industry to fully satisfy the final customer requirements in terms of functionality, comfort and fashion while increasing industry sustainability and competitiveness through its implications in terms of productivity, time to market and wastes reduction. The framework and the method developed for garment industry is presented and two ICT based innovative solutions regarding product tracking and virtual prototyping are analysed.

A Study of Issues & Challenges Affecting ERP Implementation in SMES

Abstract: Companies implement ERP systems to integrate the business processes of a company, and help organizations obtain a competitive advantage. Enterprise Resource Planning (ERP) is one of the solutions for the Small and Medium Enterprises (SMEs) in order to face the global challenges. This paper attempts to explore and identify issues affecting Enterprise Resource Planning (ERP) implementation in context to Indian Small and Medium Enterprises (SMEs) and challenges in front of SMEs. This paper attempts to highlight those specific issues where a different factors needs to be addressed while implementing the ERP system in this the four issues are proved to be crucial for SMEs such as proper system implementation, clearly defined scope of implementation procedure, proper project planning and minimal customization of the system selected for implementation.

Wireless Sensor Networks: Applications and Issues

Abstract: In today's scenario, wireless sensor network is one of the most important technologies used. Wireless communications and electronics are now available in low cost, consume less power and provide multifunctional miniature devices which are beneficial for use in remote sensing applications. These factors have improved the viability of utilizing a sensor network consisting of a large number of intelligent sensors, enabling the collection, processing analysis and dissemination of valuable information gathered in a variety of environments. A sensor network is composed of a large number of sensor nodes which consist of sensing, data processing and communication capabilities. Sensor network protocols and algorithms must possess self-organizing capabilities. One important characteristic of sensor networks is that protocols and algorithms used in it are self-organizing which means that each sensor node is independent and creates it own infrastructure according to different situations. Another unique feature of sensor networks is the cooperative effort of sensor nodes which means instead of sending the raw data to the nodes responsible for the fusion, they use their processing abilities to locally carry out simple computations and transmit only the required and partially processed data. Sensor networks are predominantly data-centric rather than address-centric. So, sensed data are directed to an area containing a cluster of sensors rather than particular sensor addresses. This cluster may contain redundant data. To reduce redundancy and increase the level of accuracy, aggregation is performed. This can be done using the aggregator node within the cluster which further reduces communication bandwidth requirements. A network hierarchy and clustering of sensor nodes allows for network scalability, robustness, efficient resource utilization and lower power consumption. The fundamental objectives for sensor networks are reliability, accuracy, flexibility, cost effectiveness and ease of deployment.

Social Customer Relationship Management

Abstract: There is a word that begins to be more and more important for the society and the companies, and this word is community. We can talk about social networks, people seek the social demand they already had as a part of their lives for a long time, and this means that it appears in the electronic society as an essential need too. The community is not enough, activities are also needed and this is the point where the companies link in, who promotes their goods and facilities to the outside world and with this they use the next stage of customer relationship management, the fulfilment of social needs. We live in the age of social shopping, communities are everywhere and everyone shares information, and up to the present classic CRM systems ran from static databases. On the contrary social CRM systems perform a two-way communication, start a conversation with customers and encourage them to tell their opinions, which always changes on social media, so they build a dynamic database and communicate with customers through response-reactions. Does this new strategy bring a whole new world to companies or is it only another step in the development and another channel of CRM?

Inventory Flow Management Process in FMCG (Beverages) Sector

Abstract: Inventory flow management system provides framework for achieving goals of top-line management. India is going through FMCG revolution, all the big business houses are entering this sector like Field fresh (Air Tel), TATA with PepsiCo India etc. Our country also poses a big challenge to organized large FMCG companies particularly in beverages sector. A well managed inventory ensures that customers receive the products when they need them, in the quantities they need, and with the uniform high quality they expect. In this research paper, we have discussed the ways to manage the flow of inventory through the manufacturing and distribution system. Globalization, integration of the world economy and the concept of extended enterprise has led to an increasingly important role played by the entire inventory management system. The most important thing to an owner of business is to provide a quality product and service to the customers with effective utilization of Inventory flow management system. Inventory flow management allows the organizations to match the inventory levels to the customer demand, while meeting the other objectives such as capacity, productivity, and profitability. In a competitive business environment, inventory flow is therefore a critical part of business.

Time Optimization for Real Time Traffic Signal Control System Using Genetic Algorithm

Abstract: In this paper, a "real-time" traffic signal control strategy is provided using genetic algorithms to provide near optimal traffic performance for intersections. Real-time traffic signal control is an integral part of the urban traffic control system and providing effective real-time traffic signal control for a large complex traffic network is an extremely challenging distributed control problem. The developed "intelligent" system makes "real-time" decisions as to whether to extend green time for a set of signals. The model is developed using genetic algorithm implemented in MATLAB. A traffic emulator is developed in JAVA to represent dynamic traffic conditions. The emulator conducts surveillance after fixed interval of time and sends the data to genetic algorithm, which then provides optimum green time extensions and optimizes signal timings in real time. The optimization parameters are - total number of vehicles in a road and importance of the road in the intersection. In the end, by comparing the experimental result obtained by the fixed time and real time based traffic systems which improves significant performance for intersections, we confirmed the efficiency of our intelligent real time based control system.

Customer's Perception on MTNL Services: An Indian Viewpoint

Abstract: The need/wish of ubiquitous (anytime anywhere) influence the telecom sector to provide the customer more than the best desired by them. Hyper competition within the market hinges the telecom sector to bring the innovative way to cater the existing customer and also clutch the new market. In the earlier day's telephone/mobile was only the luxury to the people. Whereas now the same is necessity to them. Hence well structured & organized method should be adopted by the telecom sector fulfill the perceived value of the customer with their expectation. This study helps in highlighting the customer's expectation and their perceived value from the MTNL services.

An overview of ERP in Indian Production Firms

Abstract: Over the past nearly two decades, firms have increasingly invested in enterprise resource planning (ERP) systems to manage their information needs. Firms in developed countries account for the bulk of ERP deployments worldwide. In the past few years there has been increasing penetration of ERP in developing countries. The extent of ERP implementations among firms in developed countries is a well researched issue. In contrast, very few studies have examined the extent of ERP deployments in developing countries. In this study, we address the above research gap by presenting a rigorous empirical assessment of ERP implementations in Indian production firms. The implementation status of different ERP modules, performance benefits and the influence of critical success factors (CSFs) are key issues examined in this study.

Techno stress in Gender perspective: An Empirical Investigation

Abstract: One of the greatest challenges facing information technology (IT) managers is adapting to change. IT managers must cope with frequent changes while implementing new applications within their organizations. There are many indicators that this constant change is a challenge for IT professionals and managers. This paper reveals the gender differences in occupational stress among information technology (IT) personnel in India. Data was collected via a combination of mail surveys and semi-structured interviews. Results of the survey using analysis of variance show that ,female IT personnel reported significantly higher scores on sources of stress originating from "internal factors to the job", "managerial role", "relationships within office", "career and achievement", and "organizational environment", where as no significant gender difference was found for stress originating from "work-home conflict". The information inputted by this study will help and assist employees, especially female IT personnel, in their professional development and achievement and will help to root up the key issues which are generating stress to female personnel so as to strive higher satisfaction level and enhanced profitability.

Bancassurance Technology Road Ahead: Indian Perspective

Abstract: Bancassurance is a system in which a bank has a corporate agency agreement with one insurance company to sell its product (life and general insurance) and by selling insurance products bank earns a revenue stream apart from interest. Bancassurance in India has taken a flying start. Little has been studied of this phenomenon in emerging markets. And Bird's eye overview with the economies of scale and scope, has also been put up. This study can give a picture of the parties how could be a feasible task to make lucrative business with the pace of emerging scenario.

The Concept of Cyber-Crime: Nature & Scope

Abstract: Cyber crime is whether myth or reality? Nothing is crime unless prescribe by law. But most of the categories of cyber crime is still beyond the reach of law. Even there is lack of unanimous consensus over the commonly agreed definition of 'cyber crime'. Present article has attempted to conceptualize the 'cyber crime'. The analysis is from legal point of view and various aspects are touched upon. A cursory glace has been given to whether cyber crime can be accommodated within the existing legal framework or does it require a complete new approach? This article has analyzed the operational modality to combat cyber crime and its probable difficulties in the traditional system which is based on different principles, which in cyberspace hardly respect and difficult to govern. The objective of these analyses is to verify the compatibility of legal system to coupe up with such techno-sophisticated criminality.

Green Marketing Theory, Practice, and Strategies By Robert Dahlstrom

Abstract: Green Marketing Theory, Practice, and Strategies is an insightful book that provides a thorough introduction to the emerging field of Green Marketing Management, including an overview of evolution of marketing, an exploration of key green strategies and various real world examples and applications.

Automation in Textile Knitting Process: An ERP Initiative

Abstract: The production of top quality materials/products at high speed with less time is only possible through and efficient information systems. Technologies that carries the flow of work has been widely applied in the various industries, such as OA (Office Automation), manufacturing, banking, security, education and research institutions, financial services, telecommucation industy and so on. The basic objective to adopt such technologies is to improve the business processes through automation using information system. In this research work the authors would like to presents the flow of information in an automated manner for knitting of yarn in textile industry, where it is implemented in Masood textile. This automation in information system developed efficiently in-house ERP (Enterprise Information System); it not only helps nut also support the management to manage the business processes

Performance Measurement and Comparison of Lossless Compression Algorithms

Abstract: Data compression is widely required in the era of Information-communication-Technology (ICT), where it can be used to conserve the energy of networks, because a file with reduced size requires less time to get passed over the network. Thus the technique of compression and decompression can be quite effective in establishing efficient communication over the computer networks. The work performed in the paper, compares the Loss less data compression algorithms and analyses various parameters like compression ratio, compression speed, decompression speed, saving percentage. An experimental comparison of a number of different lossless data compression algorithms is presented in this paper. The article is concluded by stating which algorithm performs well for text data.

E-commerce: Barriers of Success in the Retail Industry

Abstract: The globalization is the key success factor of a business. Information technology provides a rapid platform to achieve the globalization. In the contemporary global business technologies, e-commerce has emerged as a strong application of Information technology, which endowed with the resource and methodology by which the globalization has been achieved along with the accuracy and rapid speed. E-Commerce in business is used in four forms; B2B, B2C, C2B, and C2C. These forms are used in the communication and transactions of information and wealth in between the business and it is equally functional for the retailer as well as customer. A business can have a very wide reach through e-Commerce irrespective of the geographical locations and other natural boundaries. The marketing and advertisement, selling of goods, payment of goods, purchase order, transaction of money, and even the delivery of goods can be done (in case of pure e-Commerce) through Internet. In the customers' perspective, though e-Commerce seems to be very attractive and useful but the majority of the retail customers still rely on the traditional mortar and bricks system. In this paper I have tried to find out the reasons of distrust in e-commerce of retailing customers. All the data collected is secondary and from the centralized source in USA.

The Future of Online News Business: Online News Executive Level and Managerial Level' Perspective

Abstract: This paper uses qualitative interviews with senior editors, managers and executive from online news businesses in Thailand. The article examines the inclination of online news organization and future of online news business. The results show that, news content of online news is the first thing that respondents are mentions. Most of the respondents (30) are attempt to develop the news content such as format of news by writing the clearly and easily format. The executive of online news predict the media convergence of online news that online news should be develops multimedia content base on texts, photographs, videos, and audios for attractive the audiences. Online news business depend on the devices for operate the newsroom. So the executive try to select the advance equipment and suitable for their organization. Moreover, they need the vision of executive and organization management in order to operate the business.

The Impact of Various Dimensions of SCM Practices in Indian Oil and Gas Sector

Abstract: The Indian oil and gas sector is one of the core industries in India and has very significant forward linkages with the entire economy. India has been growing at a decent rate annually and is omitted to accelerate the growth momentum in the years to come. The paper investigates the complex relationships between the six dimensions of supply chain management practices (strategic relationship, customer's relationship, information sharing, postponement, delivery dependability, time to market) in oil and gas sector. An empirical study of 309 respondents in oil and gas industries were taken for empirical study, SPSS-16 software were used for analysis, out of six factors three factors were selected through factor analysis and further correlation was done among the selected variables, reveals that strategic relationship, customer relationship and information is positively correlated with Supply chain management (SCM) practices. The oil and gas sector in India presents a significant opportunity for investors and is exhibited to demonstrate robust growth in line with the growth of the Indian economy. The lack of available supplies has so far hindered the growth of this segment.