Showing papers in "International Journal of Innovation Science in 2022"

Green intellectual capital and green HRM enabling organizations go green: mediating role of green innovation

Abstract: Purpose This study aims to investigate the complex relationship between green intellectual capital (GIC), green human resource management (GHRM) and green innovation (GI) for improvement in the environmental performance (EP) of an organization. Design/methodology/approach The data collected from 456 food manufacturing firms in Pakistan was used for structural equation modeling through SmartPLS. Hypotheses were tested through path analysis, predictive relevance and effect size of variables. Findings The findings show that GIC and GHRM have no direct impact on EP; instead, GI plays a mediating role to make GIC and GHRM helpful in improving an organization’s EP. Also, the environmental strategies play a significant role in the EP and act as a moderator in the relationship between GI and EP. Originality/value The Global Climate Risk Index has ranked Pakistan as the fifth most vulnerable to climate change. Industrial activities are contributing significantly to carbon emissions, and therefore, it is vital to mitigate and adapt to climate change to improve the organization’s EP. The findings of this study show that GIC, GHRM and GI can significantly enhance the EP of food manufacturing firms in Pakistan.

Disentangling the relationship between employees’ dynamic capabilities, innovative work behavior and job performance in public hospitals

Abstract: Purpose The purpose of this study is to investigate the relationship between innovative work behavior and job performance among physicians in Iraq’s public hospitals. It also quantifies the impact of employees’ dynamic capabilities on innovative work behavior. It further examines the mediating role of innovative work behavior in the relationship between dynamic capabilities and of employees’ job performance. Design/methodology/approach The survey had a total of 332 respondents, but only 173 responses were used after data screening. To determine the relationship between the variables, the study uses structural equation modeling via partial least squares (PLS-SEM). Findings This study indicates that innovative work behavior has a positive relationship with job performance among physicians in Iraq’s public hospitals. It also reveals that employees’ dynamic capabilities are important determinants of innovative work behavior. This research further shows that innovative work behavior has a positive mediating role in the relationship between dynamic capabilities and job performance among physicians in Iraq’s public hospitals. Originality/value This study implies that innovative work behavior can improve physicians’ job performance while the employees’ dynamic capabilities can improve innovative work behavior. Besides, innovative work behavior can amplify the impact of employees’ dynamic capabilities on job performance. Thus, Iraq’s public hospitals should make a concerted effort to promote innovative work behavior to improve physicians’ job performance.

Green innovation; a way to enhance economic performance of Chinese hotels

Abstract: Purpose This study aims to examine the influencing factors of green innovation and their effect on economic performance of the hotel industry. Design/methodology/approach The study used a quantitative and cross-sectional research design, and primary data were collected using structured questionnaire. To analyze this data, AMOS software was used. Exploratory factor analysis (EFA) was performed to purify the measurement model. Moreover, validities and model fitness were confirmed through confirmatory factor analysis (CFA). Structural equation modeling (SEM) was used to test the study hypothesis. Findings The study results showed green organizational culture, green organizational strategies, energy conservations and environmental regulations as key influencing factors in the adoption of green innovation. Moreover, the results also reveal a significant positive effect of green innovation on hotels’ economic performance. Research limitations/implications This study is limited to hotels operating in the sole city of Shanghai, China, and for more generalized results, the future study can be made by incorporating hotels in other cities as well. Moreover, the study is conducted in China and replication of this research might be possible in a different cultural and environmental context. Furthermore, this study address only the hotel industry, and future study can be made to investigate the implementation of green practices in industries other than hotels. Originality/value Previously, many studies have highlighted the influencing factors of green innovation, but there is limited research in the context of the hotel industry. The relationship between economic performance and green innovation is well established, but still, it is not fully understood how sustainable economic performance is contributed by green innovation in the tourism industry. To the best of the authors’ knowledge, this study first examines the influencing factors of green innovation and its potential effect on economic performance in the context of the Chinese hotel industry.

Linking workplace ostracism and knowledge hoarding via organizational climate: a review and research agenda

Abstract: Purpose This study aims to analyze the relationship between workplace ostracism and knowledge hoarding. The study also proposes a mediational role of organizational climate in the relationship between workplace ostracism and knowledge hoarding. Design/methodology/approach The procedure used in the study is a systematic literature review covering workplace ostracism, knowledge hoarding and organizational climate from 1986 to 2021. The studies were explored using keyword searches such as “Workplace ostracism”, “Knowledge hoarding” and “Organizational climate” from the selected databases, namely, Scopus, Web of Science and Google Scholar. Findings The systematic review of 146 articles found most studies suggesting that workplace ostracism affects employees’ personal and professional relationships and is a precursor to knowledge hoarding behaviours. The workplace ostracism–knowledge hoarding relationship has a logical explanation as knowledge hoarding is often perceived as counter-normative, which can reduce the performance of a hoarder, leading to behaviours such as ostracism and expulsion. The review proposes that organizational climate plays a significant role in improving the workplace ostracism and knowledge hoarding relationship. The study introduces some fundamental propositions towards the development of a model for future research. Originality/value The study attempts to uncover a series of relationships between workplace ostracism, knowledge hoarding and organizational climate, which may enhance academic discussion and offer clarity to the conceptualization of these two fields.

New trends in digital marketing emergence during pandemic times

Abstract: Purpose This study relies on an integrated model to study the role of instant mobile messaging apps in the pandemic. The COVID-19 pandemic is reshaping different forms of businesses; one of them is digital marketing. Many aspects of digital marketing augmented in response to the consequences of the virus. A comparative study between Pakistan and Iraq is conducted to investigate the resistors of innovation with the mediation of intention toward actual system usage. It examines the behavioral intentions and actual behavior of individuals in response to the resistance toward innovation. Design/methodology/approach A total of 800 responses were collected through a convenient sampling method from individuals residing in Pakistan and Iraq in the first wave of COVID-19. The data was analyzed through covariance-based structural equation modeling; SPSS and Smart PLS 3.0 were used as efficient data analysis tools in the study. Findings The results inferred that individuals are faced with resistance to innovation when they adopt innovative technology. It was inferred that technology adoption is not poised through image both in Pakistan and Iraq. Intention toward actual behavior was determined to be a potential mediator, which enhances the stature of the integrated model. Originality/value The significance of this study considering practical and theoretical implications is incorporated for marketer’s policymakers and consumers, along with recommendations for future research.

Effects of innovative finance, strategy, organization and performance: a case study of company

Abstract: Purpose The aim of the research is to analyze sustainability in energy companies in terms of financial innovation, innovation strategy and organizational innovation. Design/methodology/approach The analysis of this research was done by using the Mplus 7 package program, and the research model was tested using the existing latent variables and their expressions. Data from 298 administrative staff (white collar) working in companies operating in the energy sector were analyzed. Findings Both independent and mediation effects of financial innovation and innovation strategy positively affect sustainability performance. Therefore, it can be concluded that in order for sustainability performance to be positive, importance should be given to financial innovation, innovation strategy and organizational innovation activities. Research limitations/implications As the data were collected from energy companies in this research, it is not correct to generalize the evaluations. Therefore, in terms of the limitations of the research, the sector and sample size should be taken into account in future studies. Originality/value This research conducted in energy companies focuses on the importance of sustainability and has a unique value in the literature as the data is collected and analyzed from white-collar employees.

Factors affecting innovative behavior of Vietnamese enterprises employees

Abstract: Purpose The purpose of this paper is to investigate the factors affecting innovative behavior (IB) of Vietnamese enterprises employees based on theories of transformational leadership, social cognitive and knowledge spiral. Design/methodology/approach This study used a combination of in-depth interviews and large-scale surveys in 15 enterprises in the North, Central and South of Vietnam. In total, 455 valid questionnaires from employees of information technology, telecommunications and e-commerce enterprises have been used in this research to explore the impact of transformational leadership (TL), coworker support (CS) and organizational learning (OL) on employees' IB. The data collected were subjected to quantitative analysis, including Cronbach's alpha reliability test, exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modeling (SEM) for scales and hypotheses testing. Findings The results show that there are positive relationships between TL, OL and employees' IB, in which OL has a stronger impact than TL. Research limitations/implications The limitations of this paper are that other factors affecting the innovation behavior of employees in Vietnamese enterprises have not been fully explored, the rejection of the hypothesis about the relationship between CS and employees’ IB needs to be considered with the moderating role of job characteristics and the use of convenient random sample selection, due to which its reliability may not be guaranteed. Practical implications From the results of this study, the authors point out that managers in Vietnamese enterprises should develop TL to deliver more creativity in an organization and enhance the corporate learning-oriented environment. Originality/value This paper contributes to the existing literature by focusing on factors affecting IB of enterprises employees in Vietnam, an emerging economy in the world.

Supporting agile innovation and knowledge by managing human resource flexibility

Abstract: Purpose The purpose of this paper is to study the implications of managing human resource (HR) flexibility and absorptive capacity (AC) of knowledge for the implementation of agile innovation methods in the new product development (NPD) process of manufacturing firms. Design/methodology/approach To achieve this, the authors have carried out a meta-analysis by defining first a research question that determines the design of bibliometric data and compilation. The study question is: How firms can support agile initiatives in innovation considering their HR flexibility and AC? The Web of Science Collection has been consulted in three steps with several search strings. The analysis of 161 references without duplicities in the period 1997–2021 provides the foundations for exploring the research question. Findings The authors propose research hypotheses to analyze the interrelationship between HR flexibility, AC and agile innovation according to the literature-based discussion. The authors have identified and develop metrics to pilot the transition to agile that have been also adapted to specific innovation departures points before the transition. The authors also propose and discuss some organizational changes and practical guidelines to pilot transitions to agile that should be useful to the firm’s strategic decision of implementing the most adequate type of agile innovation. Originality/value Even though flexibility and innovation are very important needs for many firms, agile schemes are still under-studied topics in the NPD of manufacturing firms. There are no specific studies in the literature that analyze the interrelationship between HR flexibility, AC and agile innovation, identifying common aspects and different approaches. Thus, this study is of original nature and the developed managerial tools, composed of metrics and organizational changes, will be useful to managers and permitted the authors to achieve the proposed goal.

Student innovation capability in virtual team projects: lessons learnt from COVID-19 pandemic era

Abstract: Purpose The purpose of this study was to examine students’ innovation capability in virtual team projects from the COVID-19 pandemic era. Design/methodology/approach The researchers conducted an empirical study and the data were collected from a total of 308 participants engaging in virtual team projects. A structural equation modeling (SEM) was used to assess the relationship of the conceptual framework. Findings The findings showed that virtual team culture positively influenced propensity to innovate. Also, knowledge management and communication influenced propensity to innovate through the mediation of support for innovation. Practical implications Developing a strategy for propensity to innovate in any organization demands that project team members should be able to seamlessly communicate. Developing knowledge management, communication and support for innovation strategy in a virtual team may prepare an organization for permanently different post-pandemic events and the future turbulent business environment. Originality/value This study highlights innovation capability for the propensity to innovate, a topic that is not widely researched, especially in the context of virtual teams.

Intellectual structure and pattern of publication in the International Journal of Innovation Science: a bibliometric study

Abstract: Purpose This study aims to sketch a bibliometric portrait of the International Journal of Innovation Science (IJIS) and attempts to evaluate its publication patterns from 2011 to 2020 by unfolding the key aspects of its publication trends for the audience of the journal and scholars of bibliometric studies as well. Design/methodology/approach This study analyzes papers published in the IJIS from 2011 to 2020 by using the required bibliometric measures to analyze the key aspects of the publishing trends of IJIS. Findings This study finds that a total of 487 authors published 271 articles in IJIS during 2011–2020. The USA leads the table with 89 papers followed by India (29 papers) and China (26 papers). The degree of collaboration in IJIS ranged from 0.36 to 0.94. Moreover, this study finds that the keyword “design/methodology/approach” is the central theme of research in IJIS around which all other keywords revolve. Research limitations/implications This study focuses on the publication patterns of the IJIS over a period of ten years. Patterns of research output in 271 publications are comprehended and analyzed. For making a ten-year bibliometric study, the papers published before 2011 were excluded from the purview of research. Practical implications Readers of the IJIS, teachers and research scholars interested in bibliometric studies can benefit from insights into the scholarly papers published in IJIS from 2011 to 2020. Originality/value This study would provide the readers of IJIS to ascertain significant contributions, top cited papers, the most prolific authors, geographical distribution of papers, keyword co-occurrence and bibliographic coupling.

Innovating to survive in competitive markets: business model innovation of Chinese digital businesses

Abstract: Purpose Business model innovation (BMI) has been posited as essential for both new and existing digital business, as they commonly operate in competitive and fast-moving markets with limited entry barriers. However, it is highlighted within the literature that the understanding of how BMI contributes to business success and how new digital ventures develop competitive advantage is still unclear. This study aims to address this lacuna by exploring how young Chinese digital businesses develop and innovate their business models to survive in fast-moving and competitive markets. Design/methodology/approach This research adopted a multiple case study design, with qualitative data being collected from the founders of five Chinese digital businesses, to develop an understanding of the evolution of their business models and BMI from their inception. Findings The findings add support for the contention that BMI can play an important role and is beneficial in the success of such new digital ventures in highly competitive environments. The founders attribute their success to a willingness for continued BMI, an openness to new opportunities, developing customer relationships and continuous iteration. Originality/value This research addresses calls to further the authors’ understanding of how BMI contributes to business success and how new digital ventures develop competitive advantage by exploring the BMI of five highly successful digital businesses from their inception.

National innovation efficiency: a DEA-based measurement of OECD countries

Abstract: Purpose The purpose of this study is to measure and analyze the national innovation efficiency of organisation for economic co-operation and development (OECD) countries. This is to determine to what extent OECD countries efficiently use the elements that enable innovation activities possible in generating innovation outputs. Design/methodology/approach An input–output model was constructed to measure efficiency. The inputs and outputs in the research model are the input and output sub-indices of the Global Innovation Index. Data envelopment analysis was used to measure the national innovation efficiency levels of OECD countries. Findings The results show that national innovation efficiency is generally high in OECD countries. However, some countries lag behind in innovation efficiency. OECD countries’ ability to create and provide the elements that enable innovation activities is higher than their ability to create innovation outputs. OECD countries have a good innovation environment and a high level of resources, but they should focus on how to create more innovation outputs. Originality/value This study presents a measurement of national innovation efficiency of OECD countries which contributes “Innovation Strategy” agenda. The results empirically show that overall innovation indices cannot be the only indicator of the performance of national innovation systems. In this study, an innovation efficiency/performance matrix is constructed to present the relative positions of the countries to help in examining countries’ strengths, weaknesses and potentials based on innovation efficiency and innovation performance simultaneously. This study contributes to the literature by presenting a broader perspective and measurement of national innovation efficiency by taking an extensive number of indicators into account.

Shades of innovation: is there an East-West cultural divide in the European Union?

Abstract: Purpose Innovation output around the world is concentrated in very few economies possessing the requisite skills, knowledge and market acumen to capitalize on emerging technologies. Within the broader European Union, Central and Eastern Europe countries persistently lag in innovation rankings compared to their Western Europe counterparts. The existence of cultural barriers to innovation has been offered as an explanation for the lag, in the sense that perceptions about innovation affect innovation performance. The purpose of this paper is to provide evidence-based analysis on whether there are divergent perceptions at the firm level between East and West. Design/methodology/approach The focus is on four countries with distinct socioeconomic profiles (Germany, Poland, Portugal and North Macedonia) for which innovation data of sufficient granularity exist. Using Probit analysis across the regressors of firm size, sector and innovativeness, a detailed picture of perceptions of innovation emerges naturally. Findings The analysis demonstrates that there is no discernible East-West cultural divide but rather a palette of shades regarding perceptions of innovation, entrenched in firm-level characteristics. Specifically, firm size colors perceptions of innovation and such perceptions in turn are moderated by whether a firm is involved or not in innovation activities. Originality/value A better understanding of innovation culture at the firm level is essential to drive policy interventions aiming to remove barriers to innovation. The results of this study provide sufficient clues for more refined interventions, both internal (“procedures”) and external (“policies”) to the firm, targeting well-defined size segments as well as addressing differently innovative and non-innovative companies.

The power of strategic knowledge management in the relationship between innovation and the performance of large manufacturing firms in Malaysia

Abstract: Purpose This study aims to explore the interaction of strategic knowledge management (SKM) and innovation on the performance of large manufacturing firms (LMFs) in Malaysia. Design/methodology/approach This study used a quantitative approach in investigating this interaction. Smart partial least-squares analysis was performed to test the hypotheses. Findings It was observed that administrative innovation, process innovation and product innovation were effective drivers of LMF performance. It was also ascertained that SKM has no moderating effect on the product innovation relationship with performance, although it does moderate the relationships between LMF performance and administrative innovation and process innovation, respectively. Research limitations/implications The main limitation of this study is its focus on Malaysian LMFs. It nevertheless contributes to the literature by extending understanding of SKM and innovation dimensions from multi-faceted perspectives. As this is largely ignored in the literature, the study paves the way for additional research. Practical implications The findings may be used as guidelines for chief executive officers, particularly on the way SKM and innovation can be developed for enhanced LMF performance, in the context of South Asian countries. Originality/value To the best of the authors’ knowledge, this is the first empirical work to confirm the main drivers of SKM, including in the analysis the effect of administrative innovation, process innovation and product innovation and performance, in the context of the manufacturing sector. In support of an original conceptual model, the insights contribute to the literature on innovation, LMFs, SKM and emerging economies.

Student innovation capability in virtual team projects: lessons learnt from COVID-19 pandemic era

Abstract: Purpose The purpose of this study was to examine students’ innovation capability in virtual team projects from the COVID-19 pandemic era. Design/methodology/approach The researchers conducted an empirical study and the data were collected from a total of 308 participants engaging in virtual team projects. A structural equation modeling (SEM) was used to assess the relationship of the conceptual framework. Findings The findings showed that virtual team culture positively influenced propensity to innovate. Also, knowledge management and communication influenced propensity to innovate through the mediation of support for innovation. Practical implications Developing a strategy for propensity to innovate in any organization demands that project team members should be able to seamlessly communicate. Developing knowledge management, communication and support for innovation strategy in a virtual team may prepare an organization for permanently different post-pandemic events and the future turbulent business environment. Originality/value This study highlights innovation capability for the propensity to innovate, a topic that is not widely researched, especially in the context of virtual teams.

Evolvement of international mobility of talents: a complex network perspective

Abstract: Purpose Talents are the critical resource of sustainable development for countries, and attracting talents all over the world is the important way for increasing the country's talent reverse. Therefore, the purpose of this paper is to make the governments understand the evolving pattern of international talent mobility. Design/methodology/approach This paper constructs the networked model of talent mobility among 15 major countries during the years 1990–2012 under the database of the Patent Cooperation Treaty and analyzes the global characteristics and the evolvement of international mobility of talents under complex network perspective. Findings It is found that the mobility network is scale-free, which means that a few developed countries, such as the USA, England and France, have enjoyed considerable migratory flows of talents, but most of the other countries only have moderate levels of brain circulation. Besides a very few exceptions, a dynamic equilibrium is reached for most countries, with numbers of talents evening out between emigration and immigration. As time passes by, the volume of talent flows is gradually stabilized, with the numerical gap existing between developed countries and developing ones. Nowadays, the scale of international mobility of talents is growing at an unprecedented speed, facilitated by technological progress and more flexible migratory policies. Originality/value This paper sheds light on the evolving pattern of the international talent mobility using complex network analysis. The cogent quantitative analysis highlights the huge challenges faced by national governments and provides the basis for deliberative policy-making aimed at winning the brain war internationally.

How innovation can influence customer satisfaction – case study of the Saccharum Hotel in Madeira

Abstract: Purpose The main goal of innovation is to improve customer service and products and also customer satisfaction. Taking into account the four types of innovation recognized by organization for economic co-operation and development, the purpose of this research is to understand how innovation can influence customer satisfaction, specifically in the hotel industry. Design/methodology/approach The data collection was done through qualitative (interview) and quantitative methods (questionnaire). For the quantitative data processing, the Statistical Package for Social Science software was used through statistical inference methods. Findings The results show the influence of the four dimensions of innovation on customer satisfaction. These results confirm previous studies on the influence of service, marketing and process innovation on customer satisfaction. However, the results also show the positive relation between customer satisfaction and organizational innovation as well as the relationship between organizational innovation and the other types of innovation. Research limitations/implications The results of this study were based only on one hotel unit. The extension to other cases may strengthen the results. Practical implications The confirmation that customer satisfaction is associated with innovation, in its four dimensions, can contribute to better decision-making, not only for the hotel in the study but also for the sector. Originality/value Focusing on understanding the relation between the rate of innovation and its impact on customer satisfaction, the study expands the knowledge about the importance of services innovation on a specific hotel in Madeira.

Critical factors in the innovation adoption of heated tobacco products consumption in an emerging economy

Abstract: Purpose What factors trigger innovation adoption of heated tobacco products (HTPs) in an emerging economy? The study aims to integrate the diffusion of innovation and consumer resistance theory to develop a framework to measure the adoption of HTPs. Design/methodology/approach The study used a self-administered questionnaire, and the data was collected from 272 respondents. The study used the covariance-based structural equation modelling. Findings The findings suggest that relative advantage, compatibility, trialability, observability and perceived cost significantly affect innovation adoption of HTPs. Research limitations/implications The study provides theoretical and practical implications for researchers and the tobacco industry. Originality/value The study, if not the only, is among the few in an emerging economy that explores heated tobacco products adoption by integrating the diffusion of innovation and consumer innovation resistance theory.

Technology network and development trends of government-funded patents

Abstract: Purpose How prospective or emerging technologies can be supported through government-funded research projects has gradually received global attention. However, previous studies have primarily focused on the effects of government funding on subsequent technological development, the overall economy or social welfare of a country or corporate research and development (R&D) activities. These studies have not examined the technology distribution and development trends of government-funded research from a comprehensive technology perspective. In addition, previous measurements of the influence of government-funded R&D projects faced the difficulty of transferring the research achievements of government-funded research to the commercial market. Design/methodology/approach Patents can provide a preliminary understanding of the collaboration, development focus and status of market technologies. Accordingly, the purpose of this study was to examine the development directions of patented technologies engendered from government-funded research projects. Analyzing the network of government-funded patented technologies helped identify the current status and location of specific technologies in a patent network as well as the hotspot technologies in government-funded research projects that correspond to the market. Findings The results of this study indicated that the technologies obtaining government-funded patents mainly consist of advanced materials and semiconductors and that the technological focus has shifted over the years. Nanotechnology, pharmaceutical technology and sanitary technology have gradually become the technologies receiving most of government-funded patents. The trend of development of these technologies also corresponds to the emerging technologies advocated by countries worldwide in recent years. Originality/value This study provided a comprehensive verification of the government-funded patented technologies from a macro perspective by identifying key technologies using technology network analysis. The findings of this study can serve as a reference for the allocation of governmental R&D resources and the promotion of novel technologies in the private sector.

Effect of institutional support and entrepreneurial knowledge on women’s entrepreneurial self-efficacy and venture performance in a developing country

Abstract: Purpose Women’s entrepreneurship has become an essential movement in developing economies and is accepted in all working areas. This study aims to propose the effect of institutional support (IS) and entrepreneurial knowledge (ENK) on women’s entrepreneurial self-efficacy (WESE) and venture performance (VP) in a developing country, namely, Pakistan. Design/methodology/approach The constructive theoretical framework comprises of an extensive review of current literature. In this study, the researchers used a deductive approach that used cross-sectional data collected through women entrepreneurs completing a questionnaire. Consequently, this study comprised 324 usable samples. Findings The structural equation model reveals that formal institutional support (FIS), informal institutional support (IFIS) and ENK have a positive and significant effect on WESE that is concerned with the VP. Finally, WESE is a potent construct that mediates the association between FIS, IFIS, ENK and VP. Practical implications This study’s findings provide policymakers and government with guidance so that, by providing entrepreneurship and technical courses to develop more entrepreneurial self-efficacy, they focus more on women’s entrepreneurship. Ultimately, this improves VP. Finally, this study’s findings would provide guidelines for allocating financial assistance or funds for women. By using these funds, they can start their businesses to tackle miserable conditions, i.e. poverty and unemployment. Originality/value This study’s findings help to support the creation of self-employment opportunities and starting a business to improve well-being and socioeconomic conditions.

Governance and management of digital transformation projects: an exploratory approach in the financial sector

Abstract: Purpose This paper aims to study the impact of the digital transformation on the role and governance of Information Technology departements. The study focuses on banks and insurance companies because they have been allocating significant resources to managing their digital transformation. Design/methodology/approach Inductive qualitative research of an exploratory type based on the Gioia method involved face-to-face interviews at the IT departments of seven financial sector companies in France. Axial encoding of the answers, recommended by Gioia, was used to classify the raw data and structure the analysis using a graphical presentation. Findings Four IT governance maturity situations were determined within the financial steering and performance analysis modes of digital transformation projects. This research aimed to enable companies to position their practices within the analysis framework defined through modelled maturity situations and to help them steer their digital transformation. Originality/value A panel was composed with most of the banks in France and some insurance companies. The link was done between Digital Maturity, and Digital and IT Governance, and with the use of the graphical qualitative research using the Gioia method.

Innovations and service firms’ performance: a firm-level mediating and moderating effects analysis for India

Abstract: Purpose This study aims to identify the effects of innovation types on the service firm’s financial and nonfinancial performance as well as mediation and moderation effects of innovation and the firms’ performance linkages in the Indian service sector. Design/methodology/approach This study uses combined data from the World Bank innovation survey 2014 and World Bank enterprise survey (WBES) 2014 for India. It classified innovations into technological innovation (service and process) and nontechnological innovation (organizational and marketing) and used financial and nonfinancial performance measures. This study applies variance-based partial least square structural equation modeling (PLS-SEM) using Smart PLS 3 software. Findings The study results suggest that service innovation has the highest significant effect on a firm’s financial and nonfinancial performance, followed by process innovation. Marketing and organizational innovation have a long route to contribute to a firm’s financial performance via innovative and nonfinancial performance. The study results do not find any synergy effects of innovation types. Multi-group analysis (MGA) results suggest several significant distinctions in the path relationships between small and medium-sizes and large firms. Originality/value This study provides several crucial policy suggestions for the managers and policymakers concerning the effects of service and process innovation on service firms’ performance in India and the mediating factors of these relationships. The study suggests that managers should pay the highest importance to service innovation to swiftly and markedly surge service firms’ financial and nonfinancial performances. In contrast, a service firm’s innovative performance mainly results from its organizational and marketing innovations.

Assessment of science, technology and innovation parks based on helices actors linkages

Abstract: Purpose This study aims to examine the evolution of three science, technology and innovation parks (STIPs) located in the state of Rio de Janeiro, Brazil, from the perspective of the university–industry–government linkages. Design/methodology/approach This is a multiple case study organized in two stages: first, bibliographic and documentary research to develop a theoretical framework and description of the innovation environments; and second, interviews and forms filling with 13 managers and stakeholders, combined with participant observation. The analysis and assessment of the evolution of each environment are based on a tool named Amaral’s Model for Innovation Environment Management (AMIEM). Findings There are critical issues for the development of STIPs, namely, governance structure, government participation and the relationship with knowledge sources such as universities. The time of existence is not a significant factor in reaching evolution. Although common factors are present in all environments, local particularities, specific characteristics, regional vocations, management leadership and other elements have an impact on park performance. Practical implications AMIEM is an assessment tool and a technological product, useful in mapping and evaluating innovation environments. Social implications STIPs are dynamic and maturing, requiring active management and engagement with government and companies. Originality/value The results allow a better comprehension of the evolution and management of the STIPs located in the state of Rio de Janeiro. Another contribution lies in the organization of information to design public policies.

The quality of life in an urban innovation ecosystem: analyzing talents’ perception in Southern Brazil

Abstract: Purpose Talented people with interpersonal skills and competencies are pivotal for creating knowledge, innovation and organizational effectiveness, contributing to local development. In this regard, the quality of life is a critical factor in attracting and retaining talented people in any region. This study aims to analyze talents’ perception of the quality of life in an urban innovation ecosystem. This study considers talents to be the students from Science, Technology, Engineering and Mathematics programs. Design/methodology/approach This study analyzes 263 students from three of the country’s most important universities located in the city of Porto Alegre in southern Brazil. This study examines the data using principal component analysis and cluster techniques. Findings The results indicate five clusters. The “Love for the city” and the “Mixed” ones portray high levels of a sense of belonging to the city, but differ, for example, in their perception on city infrastructure. Conversely, both the “Worried about education” and the “Worried about commercial services” ones express low levels of a sense of belonging in the city. The “Security” cluster portrays the highest level on security issues in the city. The cluster analyses provide detailed information on the factors valued by talents in urban innovation ecosystems. Originality/value To date, to the best of the authors’ knowledge, this study is the first that uses cluster techniques to measure talents’ perception of the quality of life in an urban innovation ecosystem. The findings contribute to mapping talents’ perception and building profiles which may support the development of policies and programs to attract and retain qualified people in innovation ecosystems.

Bibliometric mapping of techno-scientific systems of small Latin American worlds

Abstract: Purpose The purpose of this study was to compare the evolution of the scientific production of Costa Rica and Panama, from Central America and Paraguay and Uruguay, from South America in the period 2000–2018. To achieve this, first, a bibliometric mapping was performed using the Web of Science (WoS) database. Second, the triple helix model was used to determine whether there are similar patterns or marked differences in the distribution of this type of publications in the helices of government, academia and industry. Design/methodology/approach The steps followed in this study were as follows: design and application of an algorithm to perform WoS downloads; download the publications using the country descriptor; process data using R and VOSviewer; design of a profile of the selected countries based on indicators; and use of the triple helix model to determine the weight of the scientific production. Findings The data found corroborate that the small technoscientific worlds examined do not have the minimum Science & Technology personnel nor the capabilities in infrastructure and technological equipment, and that expenditure in this area is minimal and for these reasons, the production in the WoS is low. Originality/value Studying the small technoscientific worlds from a bibliometric perspective allows generating inputs to diagnose the state of these countries in this area, as no evidence of similar studies in these countries was found in Scopus or the WoS. Likewise, examining scientific production from the triple helix model makes it possible to identify the weaknesses of each actor, and the results can contribute to the design of better public policies.

Venturing and managing disruptive digital innovations: financial management concept motivated propositions

Abstract: Purpose There are uncertainties concerning how innovators can successfully venture into disruptive innovations and how incumbents can react to the emergence of such innovations. Disruptive digital innovations, which use information technology to disrupt business contexts and can evolve rapidly to either successes or failures, have unique challenges. The literature has largely remained silent concerning these. Also, existing studies often focus on innovations originating in developed economies and just on successful cases. There is a lack of comparative focus on successful and failure cases emerging across economies. The purpose of this paper is to fill these gaps. Design/methodology/approach This paper assesses the evolution of disruptive digital innovations in various contexts through a financial management-motivated conceptual framework. Contrary to existing works, this paper focuses on both successful and failure cases and regards the influence of various stakeholders further to innovators and incumbents to explain the successes or failures of the innovation. Findings There are some common success factors for disruptive digital innovation. These include an inherent focus on social value, alignment to financiers' interests and rivals' actions and strategic collaborations to create a synergy effect. Research limitations/implications Innovators can cause effective digital disruption by focusing on social and financial values. Success can also largely depend on strategic partnerships rather than actions by an individual entity. Thus, venturing and managing disruptive digital innovation is not an isolated but a social process. Originality/value This paper recommends propositions for innovators and incumbents to venture into and confront disruptive digital innovations effectively. Its originality lies in focusing on both successful and failure cases, unexplored in literature, to develop the propositions.

The dark side of innovation in local authorities: influential typologies and impacted modalities

Abstract: Purpose This study aims to highlight the negative effects of innovation with regard to innovation typologies and human, organizational, economic and societal variables in local authorities. Design/methodology/approach To achieve the above objective, radial basis function, based on Softmax activation function, and partitioning variable, is applied on a sample of Moroccan local authorities. Findings The findings show that the typologies of innovation that significantly impact the aforementioned variables are standard innovation/tailor-made innovation, social innovation/commercial innovation and incremental innovation/breakthrough innovation. They also reveal that the modalities considerably impacted by innovation are deviance in reaction, procedural injustice, increase of hidden costs and negative effect on ethics-culture. Originality/value To the best of the authors’ knowledge, this study is original in that it can contribute to the research in the field of innovation, as it deals with its negative effects in terms of typologies, which are rarely processed in innovation research. Additionally, to overcome these negative effects, this work uses neural networks that are very scarcely used in such studies on innovation.

The impact of advanced manufacturing technology (AMT) application on product innovation performance: a model of mediated moderated effect

Abstract: Purpose Drawing on the integration of the knowledge-based theory and the resource orchestration theory, this study aims to develop a moderated mediation model on how design/manufacturing/administrative advanced manufacturing technology (AMT) influences product innovation performance. The authors hypothesized that the absorption capacity could mediate the AMT-innovation performance link and that design–manufacturing integration (DMI) could positively moderate the mediating effect of the absorption capacity. Design/methodology/approach To test the hypothesis, the authors conducted a mail survey of equipment manufacturing firms and obtained 302 valid responses for data analysis. Both hierarchical regression and bootstrapping analysis were conducted to empirically test the research model. Findings It is revealed that the absorption capacity partially mediated the effect of AMT on innovation and that DMI enhanced the mediated effect. Specifically, the mediating effect of the absorption capacity was more substantial and significant when DMI was high. However, the mediating effect of the absorption capacity was weaker and insignificant when DMI was low. Originality/value Overall, this study contributes to the AMT theory on innovation by identifying the absorption capacity and DMI as two key factors that elucidate why and under what conditions AMT affects innovation. Moreover, this study advises managers that besides developing AMT, firms should cultivate a strong DMI, which directs the absorption capacity toward converting the valuable knowledge in firms’ capital equipment into increased innovation performance.

Theoretical development of innovation ecosystem: a three-decade research landscape

Abstract: Purpose Development of each domain of knowledge depends on aggregation of knowledge and documentation of available research. This paper aims to review the articles in the field of innovation ecosystem (IE), do a bibliographic analysis of the information available about each document, explain the process of developing the concept of IE in research during the past years and introduce the forerunner countries, major, top journals, main scientific documents and authors contributing so far to the development of the concept of IE. Design/methodology/approach In this study, 1,233 papers published between 1990 and 2021 April were collected and analyzed by applying life-cycle analysis, bibliometrics and content analysis to provide a full thematic overview of the IE filed. Findings Results showed that initial concepts of IE emerged in 1990 and entered its life-cycle growth period in 2006 due to being accepted by researchers. This growth will continue until 2035. Moreover, top 20 countries (i.e. the most influential and productive countries), most frequently cited journals, top publishing authors and the most important topics as considered by researchers are also identified by employing bibliometrics and content analysis. According coincidence of key words, the most important topics in IE field categorized into four groups. Originality/value Unlike other works recruiting content analysis solely to identify theoretical areas within this concept, the present study used content analysis in the field of scientific research methodology, and then the most popular tools to develop the concept of IE were identified.