Showing papers in "Journal of Information Systems in 2011"
TL;DR: This review of ERP research is drawn from an extensive examination of the breadth ofERP-related literature without constraints as to a narrow timeframe or limited journal list, although particular attention is directed to the leading journals in information systems and accounting information systems.
Abstract: ERP systems are typically the largest, most complex, and most demanding information systems implemented by firms, representing a major departure from the individual and departmental information systems prevalent in the past. Firms and individuals are extensively impacted, and many problematic issues remain to be researched. ERP and related integrated technologies are a transformative force on the accounting profession. As the nature of business evolves, accounting expertise is being called on to make broader contributions such as reporting on nonfinancial measures, auditing information systems, implementing management controls within information systems, and providing management consulting services. This review of ERP research is drawn from an extensive examination of the breadth of ERP-related literature without constraints as to a narrow timeframe or limited journal list, although particular attention is directed to the leading journals in information systems and accounting information systems...
392 citations
TL;DR: This study tests that assertion by examining SOX Section 404 compliance data for a sample of firms that implemented ERP systems between 1994 and 2003 and suggests that ERP-implementing firms are less likely to report internal control weaknesses (ICW) than a matched control sample of non-ERP-in implementing firms.
Abstract: Software vendors that market enterprise resource planning (ERP) systems have taken advantage of the increased focus on internal controls that grew out of the Sarbanes-Oxley (SOX) legislation by emphasizing that a key feature of ERP systems is the use of “built-in” controls that mirror a firm’s infrastructure. They argue that these built-in controls and other features will help firms improve their internal control over financial reporting as required by SOX. This study tests that assertion by examining SOX Section 404 compliance data for a sample of firms that implemented ERP systems between 1994 and 2003. The results suggest that ERP-implementing firms are less likely to report internal control weaknesses (ICW) than a matched control sample of non-ERP-implementing firms. It also finds that this difference exists for both general (entity-wide), and individual (account-level) controls.
110 citations
TL;DR: This paper synthesizes recent empirical archival research investigating the link between information technology investment and business value and proposes several broad avenues of future research that may be of particular interest to archival accounting information systems researchers.
Abstract: This paper synthesizes recent empirical archival research investigating the link between information technology investment and business value. It examines (1) financial and nonfinancial measures to represent different elements of business value, (2) IT investment measures and links with firm performance, (3) IT and business complementarities that affect firm performance, and (4) the impact of business context and IT alignment with business strategy on resulting performance. The review of prior research is guided by a balanced scorecard framework that places IT in a business context and highlights the role of potential drivers and contextual factors that impact the association between IT and firm value. The paper concludes by proposing several broad avenues of future research that may be of particular interest to archival accounting information systems researchers.
98 citations
TL;DR: This taxonomy subdivides the ITO research into separate streams: initial outsourcing decision and its determinants, execution of the outsourcing contract and dynamics of outsourcing relationships, and measurement of outsourcing results and the long-term organizational consequences of outsourcing.
Abstract: This paper reviews the nearly 20 years of scholarly research on information technology outsourcing (ITO), with an explicit focus on developing a taxonomy for AIS academics and extracting valuable suggestions for AIS practitioners. Our taxonomy subdivides the ITO research into separate streams: (1) initial outsourcing decision and its determinants, (2) execution of the outsourcing contract and dynamics of outsourcing relationships, and (3) measurement of outsourcing results and the long-term organizational consequences of outsourcing. We consider the primary research questions addressed, summarize the major findings, and identify the theories and methods used. Finally, we highlight the limited accounting studies on ITO and discuss directions for potential synergies between accounting and IS scholars.
72 citations
TL;DR: The relationship between IT investment and performance varies, depending on how both financial performance and IT investment are measured, and is often stronger in studies that employ accounting measures rather than market measures of firm performance.
Abstract: We use meta-analysis techniques to examine research choices that affect findings with respect to the return on IT investment. Recent research has established that IT investment is substantially related to firm financial performance. We find, however, that the relationship between IT investment and performance varies, depending on how both financial performance and IT investment are measured. Despite criticism of accounting measures as indicators of IT payoff, we find that the relationship is often stronger in studies that employ accounting measures rather than market measures of firm performance. This difference is driven by research that focuses on the process-level impacts of IT investment. Furthermore, the relationship is also stronger when IT investment is measured as IT strategy or spending, rather than IT capability. We discuss the practical implications of the results of our meta-analysis and suggest new directions for future theory development and research.
66 citations
TL;DR: The review indicates that the published research on e-commerce privacy peaked in the early 2000s; thus, it has not addressed many of the technological advances and other relevant developments of the past decade.
Abstract: Electronic commerce (e-commerce) has a built-in trade-off between the necessity of providing at least some personal information to consummate an online transaction and the risk of negative consequences from providing such information. This requirement and the increased sophistication of companies' personal information gathering have made e-commerce privacy a critical issue and have spawned a broad research literature that is reviewed in this paper. Key research issues and findings are organized, using a framework defined by four key stakeholder groups—companies, customers, privacy solution providers (PSPs), and governments—as well as the interactions among them. The review indicates that the published research on e-commerce privacy peaked in the early 2000s; thus, it has not addressed many of the technological advances and other relevant developments of the past decade. Potential research opportunities for researchers in Management Information Systems (MIS) and Accounting Information Systems (A...
59 citations
TL;DR: Examination of the extent to which the information technology controls suggested by the ISO 17799 security framework have been integrated into organizations’ internal control environments indicates that control implementation differences exist based on a company’s status as public or private, the size of the company, and the industry in which the company operates.
Abstract: The Sarbanes-Oxley Act of 2002 (SOX) created a resurgence of organizational focus on internal controls. In this study, we examine the extent to which the information technology (IT) controls suggested by the ISO 17799 security framework have been integrated into organizations’ internal control environments. We collected survey data from 636 members of the Institute of Internal Auditors (IIA) on the current usage of IT controls in their organizations. In addition to identifying the most and least commonly implemented IT controls, the survey results indicate that control implementation differences exist based on a company’s status as public or private, the size of the company, and the industry in which the company operates. Training of internal auditors and/or IT personnel is also associated with significant differences in implemented controls. We discuss the implications of our research and offer suggestions for future research.
56 citations
TL;DR: This paper provides a framework for guiding accounting-related Data and Information Quality (DIQ) research, based on four major research strands: people and decision-making, governance, operations, and technology (PGOT).
Abstract: This paper provides a framework for guiding accounting-related Data and Information Quality (DIQ) research, based on four major research strands: people and decision-making, governance, operations, and technology (PGOT). The last three have been broken down further into three subtopics each, a total of ten subcategories. With people connecting the four strands, the resulting PGOT framework provides a structure to create DIQ research questions. DIQ-related articles published between the years of 1994 and 2008 were identified, the predominant research focus and method were determined. The coding identified research areas that need further exploration. Traditionally, DIQ research has been pursued by non-accountants. Accounting-oriented DIQ literature tends to concentrate on the decision aspects of the PGOT. With an increased emphasis on compliance, CobiT, and internal controls the accounting discipline can make a substantial contribution to the DIQ field, particularly with respect to the decision-m...
55 citations
TL;DR: A survey of the literature on information privacy based on a number of research directions that relate to the social welfare implications of personal information surveillance, the safeguards needed at the societal level, and the nature of privacy-enhancing regulations are identified.
Abstract: The information privacy of consumers is an important public policy issue in today's society, and one that businesses, industries, and governments are continuing to struggle with as information technology (IT) innovations create ever-stronger impacts. In this article, we explore consumer information privacy issues and review the results of related prior research. We provide a survey of the literature on information privacy based on our assessment from: (1) the societal and public policy perspective, (2) the business practices perspective, and (3) the individual privacy and consumer behavior perspectives that relate to the disclosure of private information by individuals to firms. From the societal and public policy perspective, we identify a number of research directions that relate to the social welfare implications of personal information surveillance, the safeguards needed at the societal level, and the nature of privacy-enhancing regulations. From the business practices perspective, we sugge...
34 citations
TL;DR: This work investigates the influence of process accountability on individual professionals’ intended and actual use of a familiar technology in decision-making tasks directly related to their work role by anchoring in the core constructs of the technology acceptance model (TAM).
Abstract: Individuals’ technology use decisions are critical to the success of information technology in an organizational context. We investigate the influence of process accountability on individual professionals’ intended and actual use of a familiar technology in decision-making tasks directly related to their work role by anchoring in the core constructs of the technology acceptance model (TAM). Our focus differs from traditional initial user acceptance research in that participants have considerable knowledge about and experience with the focal technology. According to results from an experiment involving 130 participants, process accountability has a significant, positive effect on perceived technology usefulness, intention to use, and actual technology use. Further analyses show that perceived technology usefulness mediates the accountability-intention relationship and intention to use mediates the accountability-actual use relationship. By incorporating process accountability into the TAM and emp...
27 citations
TL;DR: A significant positive effect of providing relative performance feedback and positively framed feedback is revealed, such that framed feedback has a differential effect for low performers, compared to average and high performers.
Abstract: Information systems’ reports typically contain quantitative feedback such as monetary values or the number of units sold or produced. We investigate if providing relative performance information (RPI) feedback and framing the feedback in a positive (good job) or negative (poor job) manner induces performance improvements in a repetitive task. We also investigate if feedback framing interacts with performer level, such that framed feedback has a differential effect for low performers, compared to average and high performers. An experiment was conducted using a 3 × 4 × 2 factorial design, crossing feedback framing (positive, negative, or control), relative performance information (no RPI, rank-ordered RPI, percent RPI in first session, percent RPI in second session), and contract type (fixed or variable), using 289 student participants assuming the role of production workers. Results revealed a significant positive effect of providing relative performance feedback and positively framed feedback. T...
TL;DR: Using a sample of large U.S. firms during the economic downturn of the early 2000s, it is shown that Systematic ITC firms achieve higher levels of firm-specific abnormal earnings and are capable of faster recovery when compared to all competitors and competitors with only Occasional ITC.
Abstract: Prior literature shows that during an economic downturn firms have difficulty sustaining superior performance, and a larger percentage of firms report losses. Motivated by this literature, we explore the role of sustainability of organizational IT capability (ITC) on a firm's performance during an economic downturn. Specifically, we examine how ITC sustainability contributes to a firm's ability to recover from losses. ITC sustainability reflects a firm's ability to resist competitors' attempts to imitate or improve on its ITC. We use ITC sustainability to classify firms as sustainable (Systematic ITC), as non-sustainable (Occasional ITC), and as having no ITC (Non-ITC). Using a sample of large U.S. firms during the economic downturn of the early 2000s, we show that Systematic ITC firms achieve higher levels of firm-specific abnormal earnings and are capable of faster recovery when compared to all competitors (Occasional ITC and Non-ITC firms) and competitors with only Occasional ITC.
TL;DR: An overview of DME techniques, and the potential expanded applications of D ME by auditors are provided, and a set of research areas and research opportunities are discussed.
Abstract: A potentially important form of audit evidence is corporate email, which includes the background, intent, and outcome of managerial actions. Emails are semi-structured data, with known fields for sender, recipient, subject, and date, as well as the email body and attachments. Data mining of emails (DME) combines understanding of social networks, textual analysis using natural language processing and other techniques, and domain knowledge. Email data mining research received a considerable boost by the availability of a large archive of emails from the now-defunct Enron Corporation. The paper provides an overview of DME techniques, and the potential expanded applications of DME by auditors. The paper also discusses a set of research areas and research opportunities.
TL;DR: The editor of this special issue of the Journal of Information Systems took a somewhat different approach to the task, and saw the review process as a mutual exercise among writing teams, reviewers, and myself as editor, to strongly suggest directions to authors but not to mandate a single approach.
Abstract: I n 2008, the Research and Publications Committee of the Information Systems Section of the American Accounting Association decided to sponsor a special issue of the Journal of Information Systems (JIS) entitled ‘‘Reviews of Information Systems Research.’’ The objective of the special issue is to ‘‘publish papers that review a stream of research in information systems (IS) broadly defined.’’ The Committee intended that submissions would review and integrate the IS (information systems) and AIS (accounting information systems) literatures and suggest future research directions in both disciplines. The special issue followed a previous valiant and groundbreaking effort in IS/AIS research integration for the IS section by Professors Vicky Arnold and Steve Sutton (Arnold and Sutton 2002). As editor of this special issue, I took a somewhat different approach to the task than is normal. First, rather than a regular call for papers, I requested researchers to submit extended abstracts. The objectives of this approach were to ensure that the scope of the proposed article was concomitant with the objective of the special issue and to identify any potential overlaps in subject matter. In this process, I was able to negotiate the amalgamation of several writing teams. I also ensured that where there was commonality in subject matter, the writing teams were introduced to each other and worked to manage the writing process. Second, I had clear views on how the papers should be structured. As an author of one of the chapters in the earlier monograph for the IS section, I was impressed with the systematic approach Dr. Arnold took to ensuring a common approach in the structure of the contributions and the discipline exercised in ensuring that the goals of the monograph were achieved. It is simpler to achieve a common approach in a monograph than it is in separate papers in JIS. My ambition was, then, to strongly suggest directions to authors but not to mandate a single approach. As a consumer of many literature reviews, I realize how easy it is to maroon readers in a Sargasso Sea, not knowing how to navigate their way. Readers need clear navigational markers and a sense of direction. Third, I saw the review process as a mutual exercise among writing teams, reviewers, and myself as editor. Given the scope of this exercise, I deliberately took a more active editorial role than is normal. These objectives probably added somewhat to the time taken for publication but did, I believe, improve the quality of the papers.
TL;DR: Evidence is found that ease of learning perceptions drive the level of processing undergone by the potential user when technology is easy to use and when the technology is difficult, suggesting a greater risk of failure, situational goals are less influential, and potential users rely more on dispositional goal orientations.
Abstract: Service professionals are often confronted with situations where they have the choice about whether to learn a new technology that could create efficiencies on both current and future engagements. We investigate how the perception of ease of learning affects this decision to voluntarily learn a new technology in the post-adoptive context. Using the elaboration likelihood model as a framework, we predict and find evidence that ease of learning perceptions drive the level of processing undergone by the potential user. When technology is easy to use, potential users rely on their situational learning dispositions. However, when the technology is difficult, suggesting a greater risk of failure, situational goal orientations are less influential, and potential users rely more on dispositional goal orientations. Our findings have implications for future research on technology acceptance and use, as well as ramifications for encouraging technology use “on the job.” Data Availability: Full instrument p...
TL;DR: Five types of online review presentations are presented to mine opinion/product features that the reviewers have commented on and experimental results show that these techniques are useful to identify customers` opinions and trends.
Abstract: The Web has become an excellent source for gathering consumer opinions. There are now numerous Web sites containing such opinions, e.g., customer reviews of products, forums, discussion groups, and blogs. This paper focuses on online customer reviews of products. It makes some contributions. Especially it proposes minimalism and chunking framework for analyzing and comparing consumer opinions of competing products. Users are able to clearly see the strengths and weaknesses of each product in the minds of consumers in terms of various product features. This comparison is useful to both potential customers and product manufacturers. For a product manufacturer, the comparison enables it to easily gather marketing intelligence and product benchmarking information. In this paper, we only focus on mining opinion/product features that the reviewers have commented on. Five types of online review presentations are presented to mine such features. Our experimental results show that these techniques are useful to identify customers` opinions and trends.
TL;DR: The results of this study can be summarized as follows: Visibility has significant impact on Quality Performance, Cost Performance, Delivery Performance, and SCM performance.
Abstract: To date, SCM research has mainly focused on the effects of controlled variables on SCM success and emphasized adoption strategies and critical success factors Consequently, the effects of more uncontrolled variables such as partnership between SCM partners have been largely ignored The purpose of this study, therefore, is to examine the effects of both controlled variables and uncontrolled variables on SCM performance through affecting RTE characteristics The six factors examined in this study include Quality of information, partnership quality, Forecasting, Agility, Visibility, and SCM performance In this study, SCM Performance was divided into three categories: Quality Performance, Cost Performance, Delivery Performance All factors were examined from the perspective of part suppliers The results of this study can be summarized as follows First, SCM information quality positively affected SCM partnership quality, Forecasting, Agility, Visibility Second, SCM partnership quality positively affected Forecasting, Agility But, SCM partnership quality showed no significant effect on Visibility Third, Forecasting had a significant impact on SCM performance According to the detailed result of measuring SCM performance with Quality Performance, Cost Performance, Delivery Performance, although Forecasting affects Cost Performance, Delivery Performance directly, it does not affect Quality Performance directly Fourth, Agility also had a significant impact on SCM performance According to the detailed result of measuring SCM performance, Agility has significant impact on Quality Performance, Cost Performance, Delivery Performance Fifth, Visibility, as expected, had a significant impact on SCM performance According to the detailed result of measuring SCM performance, Visibility has significant impact on Quality Performance, Cost Performance, Delivery Performance
TL;DR: In this paper, Wang et al. measured out-degree centrality and in degree centrality by making use of social network analysis technique and found that relationship between IT competency and centrality in the instrumental network is statistically significant.
Abstract: In organizations, evaluating the competency of individuals through the position or status has many limitations. To overcome these limitations, this study analyzes the organization`s informal network using social network analysis. We measured out-degree centrality and in-degree centrality by making use of social network analysis technique. Out-degree centrality is interpreted as `madangbal` in that actors actively help other people, while in-degree centrality is interpreted as `prestige` in that other people want to have a relationship with. This research examines the effects of individual`s `prestige` and `madangbal` in the instrumental network and communication network on IT competency. We carried out empirical analysis using social network data that were collected from undergraduate students. The result reveals that relationship between IT competency and centrality in the instrumental network is statistically significant, while relationship between IT competency and centrality in the communication network does not show significant results.
TL;DR: The findings are that trust toward a Web site influences on continuance intention, whereas trust toward an information source group doesn`t, and all key factors composing of collective intelligence quality have a positive and significant impact on confirmation.
Abstract: This study addressed trust to collective intelligence for explaining the affecting factors to the intention to use of collective intelligence by dividing the object of trust into a Web site and an information source group. We explored the factors affecting user`s continuance intention toward collective intelligence in the view off trust building. We made a well-structured survey of our proposed model and gained 205 cases. We analyzed the proposed research model empirically using partial least square method. The findings are summarized as follows. First, all key factors (relevance, timeless, completeness, understandability) composing of collective intelligence quality have a positive and significant impact on confirmation. Second, confirmation has a significant impact on trust toward a Web site, as well as toward an information source group. The last is that trust toward a Web site influences on continuance intention, whereas trust toward an information source group doesn`t.
TL;DR: The result showed that team members` psychological characteristics and knowledge network characteristics among Team members have an influence on team performance significantly and the master climate moderated the relationship between team members’ psychological characteristicsand team performance.
Abstract: This study investigated the factors that facilitate knowledge creation of team with the aspect of knowledge management. We considered two characteristics which are team members` psychological characteristics (achievement needs and conflict emotion) and knowledge network characteristics among team members (internal cohesion and external bridging) and verified the relationship between these characteristics and team performance. Furthermore, we examined whether these characteristics have a different effect on team performance according to the mastery climate. This study performed a survey targeting team members in knowledge based firms and 376 final surveys to be used as a sample in this study. The result showed that team members` psychological characteristics and knowledge network characteristics among Team members have an influence on team performance significantly. In addition, the master climate moderated the relationship between team members` psychological characteristics and team performance.
TL;DR: The findings of this study show that ubiquity increases usefulness of mobile office systems; complexity increases both work overload and job stress; and insecurity increases job stress.
Abstract: The use of mobile office systems has been expanded due to the smartphones` rapid diffusion in Korea, and it has brought a new work environment that is different from traditional working patterns In this study, the unique attributes of mobile office systems, such as ubiquity, usefulness, complexity, and insecurity, are examined along with the impact of these attributes on work overload and job stress Based on transaction-based model of job stress, organizational support was applied as a stress inhibitor and also the moderator between work overload and job stress The findings of this study show that ubiquity increases usefulness of mobile office systems; complexity increases both work overload and job stress; and insecurity increases job stress Surprisingly, usefulness increases job stress, which means employees who perceive the efficiency of mobile office systems higher may feel more job stress Organizational support for mobile office systems significantly shows the moderating effect, but no direct mitigating effect on job stress The theoretical and practical implications in order to mitigate the side effects of mobile office systems based on the research findings are thoroughly discussed
TL;DR: In this article, the PMO model is used for the second-order construct model and PMO is applied to the first-order construction model for the first order construct model.
Abstract: 본 연구의 목적은 PMO의 기능들이 프로젝트 성과에 미치는 직접 효과와 프로젝트 관리 프로세스의 수행을 통한 간접 효과를 PLS 경로모형을 통해 파악하는데 있다. 또한, PMO 역량 및 최고 경영진의 지원에 따른 프로젝트 성과의 차이의 상호 효과 및 그 효과의 크기를 찾고자 한다. 본 연구에서는 방법론 제공, 행정적 지원, 교육 및 훈련, 자원 관리, 지식 관리를 통하여 형성되는 PMO기능과 통합, 범위, 시간, 비용, 품질, HR, 커뮤니케이션, 위험, 자원조달 등을 통하여 형성되는 프로젝트 관리 과정을 측정하기 위하여 2차 요인 모형(second-order construct model)으로 연구 모형을 검증하였다. 본 연구에서 각 1차 요인(first-order construct)은 반영지표를 이용하여 분석 하였으며, 2차 요인은 조형지표를 이용하여 분석하였기에, 반영지표와 조형지표가 모두 포함되어있는 모형 분석에 용이한 자료처리 도구인 PLS를 이용하였다. 본 연구의 설문대상은 PMO의 지원하에서 프로젝트를 수행해 본 경험이 있는 프로젝트 관리자나 프로젝트 리더와 같은 전문가 집단으로 한정하여 온라인 설문조사를 실시하였다. 분석 결과, PMO 기능 및 프로젝트 관리과정 모두 프로젝트 성과에 유의한 영향을 미치는 것으로 확인되었다. 또한 PMO기능을 수행할 때, PMO역량에 따라 프로젝트 성과에 유의한 차이가 존재함이 확인되었다. 따라서, 경영진들은 프로젝트 수행 시 프로젝트 성과에 긍정적 영향을 미치는 PMO의 설립을 적극적으로 검토해야 한다. 또한 PMO의 역량에 따라 프로젝트 성과에 차이가 발생하므로 프로젝트을 관리하는 PMO에 충분한 권한을 부여하고 경영진의 지원을 신속하게 함으로써 프로젝트를 성공적으로 수행할 수 있을 것이다.
TL;DR: The results showed that the effect of work performance was influenced by portability of equipment and fit to work, however, hypotheses on moderating effects of innovation resistance were not supported.
Abstract: This study analyzed the effects of smart phone using for business on work performance in the field. We classified functional and practical aspects of smart phone affecting employee`s work performance through former studies. As independent variables, we selected portability of equipment, rapidity of information and ease of use for functional side, and selected fit to work and subjective norms for practical side. And dependent variable was work performance. We also suggested that innovation resistance would be a moderator. The results showed that the effect of work performance was influenced by portability of equipment and fit to work. However, hypotheses on moderating effects of innovation resistance were not supported. This study made a discrimination in terms of an application phase of smart phone as against former studies. The results of this study will provide practical implications for related enterprises in the field to develop ways of using smart phone as an effective strategy.
TL;DR: The results showed that stability, usability, timeliness, accuracy, enjoyment, reactivity and empathy affected significantly user satisfaction and the relationship among satisfaction and intention to pay of mobile application was significantly supported.
Abstract: The increase in the number of smartphone users has recently been steep, which started to offer companies and individuals more opportunities to enter into a new business field. Furthermore, the smartphone applications have become one of the hottest topics inside and outside the mobile industry. Still the market is in its infancy and intention to pay of charged application of most smartphone users is relatively low. However, rate of charged application in appstore is expected to be increase steadily for some years to come. In this perspective, it is important to consider the smartphone mobile application. Research on smartphone application is still in its early stage. Thus, the purpose of this study is to find what are the effective factors on user satisfaction and intention to pay of mobile application. Based on information system success model, we proposed system quality(stability, usability, security), information quality(timeliness, accuracy, enjoyment) and service quality(reactivity, reliability, empathy) as factors to effect on user satisfaction in mobile application. The results showed that stability, usability, timeliness, accuracy, enjoyment, reactivity and empathy affected significantly user satisfaction. The relationship among satisfaction and intention to pay of mobile application was significantly supported. The implications of the findings is that firms and individual developers of mobile application should focus on customer retention through enhancing satisfaction and quality.
TL;DR: This study attempted to identify the relationship between group characteristics and users` effectiveness of MMOG considering group experience and most hypotheses were statistically supported.
Abstract: Group features such as group cohesion and consistency on appropriation(COA), which have been constructed through social interactions, should be noted for characterizing online game, especially, clan based massively multi-players online game (MMOG). This study attempted to identify the relationship between group characteristics and users` effectiveness of MMOG considering group experience. For this purpose, a research model was suggested: group cohesion and COA are variables for explaining group features, perceived use control is a variable for individual competency of playing MMOG, and perceived winning and perceived enjoyment are dependent variables. Moreover, group experience was included as a moderating variables for two relationships, group cohesion-preceived winning and COA-perceived winning. For the validation of this research model, 100 users for Sudden Attack which is one of very well known MMOG games were surveyed by questionnaires. Before survey, they were grouped into 10 teams and were played over ten times by team for perceiving group consciousness. In result, most hypotheses were statistically supported except the relationship between group cohesion and perceived winning.
TL;DR: The scope of m-commerce encompasses almost every walk of life and is characterized by some unique features that equip it with certain advantages which go beyond the traditional and electronic commerce.
Abstract: Considering the present world we are living now, the emergence of m-commerce is inevitable. The rapid global diffusion of mobile telephones, widespread use of the Internet and advances in wireless technologies established the foundation for this new concept and innovation. Mobile commerce is basically any e-commerce done in a wireless environment, especially via the internet (Kim et al., 2007). It is characterized by some unique features that equip it with certain advantages which go beyond the traditional and electronic commerce, specifically ubiquity, convenience, interactivity, personalization and localization. Nowadays, the scope of m-commerce encompasses almost every walk of life. Mobile services are reported in the fields of content, entertainment, travel, banking, and marketing. Mobile Commerce is an interesting area to research on because of its relative novelty, rapid
TL;DR: There was a full mediating effect of the absorptive capacity on between the organizational citizenship behaviors and the performance of using ERP, and the perceived usefulness had a partial mediates effect onbetween the perceived ease of use and the intention of ERP extension usage.
Abstract: This study is an empirical study on the relationships among organizational citizenship behaviors, absorptive capacity, performance of using ERP(perceived ease of use, perceived usefulness, and intention of ERP extension usage) In particular, mediating effect of absorptive capacity and perceived usefulness is empirically analysed to find causes and impacts among these variables In order to achieve the goals of this study, research models were proposed and hypothesis were drawn to test on the basis of previous studies A survey was conducted to the members of the seven organizations such as manufacturers, distributors and service industry The survey questionnaires were sent to 400 people and 304 of them were returned This data was analyzed with SPSS 120 and AMOS 50 The study results are as follows There were no direct effects of the organizational citizenship behaviors on the performance of using ERP The organizational citizenship behaviors had a positive effects on the absorptive capacity The absorptive capacity had also a positive effect on the performance of using ERP and the perceived ease of use The perceived ease of use had a positive effect on the perceived usefulness and the intention of ERP extension usage Futhermore, the perceived usefulness had a positive effect on the intention of ERP extension usage In addition, there was a full mediating effect of the absorptive capacity on between the organizational citizenship behaviors and the performance of using ERP The perceived usefulness had a partial mediating effect on between the perceived ease of use and the intention of ERP extension usage