Showing papers in "Journal of information technology case and application research in 2017"
TL;DR: The use of mobile technology and social media has affected our daily routine, life style, and decision-making processes as mentioned in this paper, and it has become a ubiquitous presence in our lives today.
Abstract: Web has a ubiquitous presence in our lives today. Incessant use of mobile technology and social media has affected our daily routine, life style, and decision-making processes. Millions of people a...
70 citations
TL;DR: The ubiquity of information technology has impacted every aspect of their lives; it has changed the way the authors work, interact with others, process, analyze, and share information.
Abstract: The ubiquity of information technology has impacted every aspect of our lives; it has changed the way we work, interact with others, process, analyze, and share information. E-evolution or e-revolu...
45 citations
TL;DR: The evolution of the web, and consequently the evolution of e-learning, which is changing the landscape of higher education, is described.
Abstract: Several universities worldwide have been offering their courses and programs through the e-learning mode, and this offering is changing the landscape of higher education. Disruptive information and...
20 citations
TL;DR: In this article, the authors survey the expanding prevalence and a wide variety of smart city features, such as dashboards of analytics on progress toward city goals; interactive, real-time provision of vehicle routing, safety, and parking information for citizens; sharing economy efficiencies; and spatial understanding of the urban geography of renewable energy.
Abstract: Smart cities provide growing intelligence and interactivity for their citizenry through contemporary information and communication technologies (ICTs). The citizen has enhanced knowledge and interactivity with the city and gains open access to previously sequestered information. This article surveys the expanding prevalence and a wide variety of smart city features, such as dashboards of analytics on progress toward city goals; interactive, real-time provision of vehicle routing, safety, and parking information for citizens; sharing economy efficiencies; and spatial understanding of the urban geography of renewable energy. Smart solutions are discussed for the exemplary cities of Seattle, Los Angeles, and Amsterdam, and benefits pointed out. This emerging area offers a rich panoply for MIS researchers to conduct myriad types of studies utilizing the field’s quantitative and qualitative toolkits, its theories and paradigms of management, organizations, behavior, and strategies, as well as by applyi...
10 citations
TL;DR: Through a case study, a starting point as the theory of barriers to knowledge transfer is modified and extended to transferring knowledge of agile practices, and this framework is subsequently applied for interpreting and analyzing the case study data.
Abstract: Agile software practices are widely used in a great variety of organizations, and the shift from traditional plan-driven approaches entails a redefinition of processes in these organizations. Intra...
9 citations
TL;DR: In this paper, the authors report a case study of IT project portfolio governance in a Danish municipality and identify three types of governance problems: hierarchical decomposition, modularity, and complex network problems.
Abstract: As organizations increasingly invest in IT-enabled innovation, practitioners become dependent on IT project portfolio management to mitigate risks generated from multiple projects. However, our knowledge about IT project portfolio governance practices and how interactions between different structural arrangements enable or hinder effective portfolio management is limited. Against that backdrop, we report a case study of IT project portfolio governance in a Danish municipality. Drawing on work design theory (WDT), we identify three types of governance problems—hierarchical decomposition, modularity, and complex network problems—and we uncover the network of observed governance problems in the municipality’s portfolio management practices. As a result, we offer two contributions: a detailed empirical account of IT project portfolio governance, and a demonstration of how WDT can help explain problems in IT project portfolio governance practices. In conclusion, we discuss how these results may inform ...
6 citations
TL;DR: In this article, the use of information and communication technology (ICT) to support comprehensive disaster management (CDM) in the Caribbean Community region is described, and an integrative model of ICT business value is used to investigate the relationship between ICT resources and contributions to CDM.
Abstract: This article describes the use of information and communication technology (ICT) to support comprehensive disaster management (CDM) in the Caribbean Community region. An integrative model of ICT business value was used to investigate the relationship between ICT resources and contributions to CDM. Semi-structured interviews were conducted with managers of national disaster organizations (NDO) in 17 participating countries of the Caribbean region. Organizational documents were also reviewed. Conclusions include: (a) only a few NDOs articulated strategies for developing their ICT capabilities; (b) only a few countries engaged in a systematic planning for the effective use of ICT for CDM; and (c) several NDOs conceded that they were not fully utilizing the available ICT resources.
5 citations
TL;DR: A three-step model for shortening the polling stations queues and waiting time more generally is established and found and addressed the bottlenecks of the station successfully by reallocating the resources in the polling station in the simulations.
Abstract: This article tries to address the issue of lengthy queues at the polling stations during elections using simulation. It is known that the long queues may harm the voting experience and turn voters away. Moreover, the queuing problems have been repeating in different countries. We tried to use computer simulation to address this problem, with a polling station in the 2016 Hong Kong Legislative Election as the study target. We found and addressed the bottlenecks of the station successfully by reallocating the resources in the polling station in the simulations. Based on our results, we establish a three-step model for shortening the polling stations queues and waiting time more generally.
5 citations
TL;DR: In the past three decades, information technology (IT) has become an integral component of all organizations as discussed by the authors, and it has fundamentally transformed nearly every aspect of businesses and has become t...
Abstract: During the past three decades, information technology (IT) has become an integral component of all organizations. IT has fundamentally transformed nearly every aspect of businesses and has become t...
4 citations
TL;DR: In this paper, the authors identify service provider and client value driv and align the two during IT services outsourcing project delivery, focusing on client expectations and service provider value propositions, and alignment of the two.
Abstract: In this competitive environment, service provider organizations are keen to create value for their client organizations However, variations in value delivery as per client expectations exist and can be attributed to the service provider organization for not understanding the client organization’s needs; understanding the client organization’s needs but not having the exact product/service offerings; understanding the client organization’s needs and offering the exact product/service but failing to deliver; and understanding the client organization’s needs and offering and delivering the exact product/service but failing to adjust to client’s changing needs It is thus critical to understand how alignment can be achieved between service provider and client organizations The focus of this research work is on client expectations and service provider value propositions, and alignment of the two during IT services outsourcing project delivery First, we identify service provider and client value driv
4 citations
TL;DR: This study fills the gap through the analysis of a digital corpus of the Spanish leading daily newspaper El País, including 570,312 words along with a random sample of 4,586 out of 45,860 tweets collected using a specialized software.
Abstract: Although digital online media and social networks have become a valuable resource for mining sentiments, there is no previous research investigating the layman’s sentiment towards Spanish words of ...
TL;DR: The complexity of the emerging 5G architecture will present an abundance of opportunities for practitioners and open up exciting new vistas of research.
Abstract: The next generation of wireless telecommunications (“5G”) promises to revolutionize how the world communicates. Autonomous vehicles, robots, virtual reality, drones, the “Internet-of-Things” (IoT),...
TL;DR: An in-depth analysis on the content and context of documents using information retrieval methods and semantic annotations and shows that even a simple domain ontology is able to match a majority of documents from a domain-oriented corpus.
Abstract: Knowledge and information are valuable resources in enterprises for solution reuse. However, identifying relevant information from a rapidly growing number of unstructured resources is challenging for users. We discuss a personalized information access tool for professional workplaces based on recommender systems to provide relevant documents for users in specific work contexts based on domain-specific ontologies. Our use case is a multidisciplinary engineering project. We provide an in-depth analysis on the content and context of documents using information retrieval methods and semantic annotations. Upon this, we build a contextual ontology as our knowledge domain for the recommender system and evaluate the level of retrievability and coverage of it against the documents. Our results provide insight into engineers’ document workspaces and show that even a simple domain ontology is able to match a majority of documents from a domain-oriented corpus. The findings support our approach of using onto...
TL;DR: This framework related the role of ICT to the role and responsibilities of the three categories of entities identified as being involved in CDM implementation: 1) national disaster organizations (NDO), 2) Caribbean Disaster Emergency Management Agency Coordinating Unit (CDEMA CU), and 3) regional and international partners supporting CDM Implementation.
Abstract: ● The role of information and communication technology (ICT) in disaster management in the Caribbean Community with particular reference to comprehensive disaster management (CDM). This component of the framework related the role of ICT to the role and responsibilities of the three categories of entities identified as being involved in CDM implementation: 1) national disaster organizations (NDO), 2) Caribbean Disaster Emergency Management Agency Coordinating Unit (CDEMA CU), and 3) regional and international partners supporting CDM implementation (Figure 1 in the article). It was used for identification of the types of ICT applications that were most relevant to the implementation of CDM, which in turn guided the focus of the study. ● The relationship between the resources of organizations and the potential contribution of ICT. This component of the framework presents a research analytical model for analyzing the data collected during the research project. The model is based on the integrative model of IT business value (see Figure 2 in the article) by Melville, Kraemer, and Gurbaxani (2004) and on the resource-based view (RBV) of competitive strategy (Barney, 1991; Kangas, 1999). It emphasized that, in addition to technical IT resources (e.g., hardware, software, infrastructure) and human IT resources (i.e., skilled personnel), complementary organizational resources (e.g., organizational procedures to support the use of IT) were also important in determining the potential contribution of ICT.
TL;DR: The problems with this System Change Project were exacerbated by the choice of third-party software followed by significant software customization as mentioned in this paper, by identifying potential lack of fit between the two systems.
Abstract: The problems with this System Change Project were exacerbated by the choice of third-party software followed by significant software customization. By identifying potential lack of fit between the ...
TL;DR: Key factors leading to the project failure were lack of user involvement and participation throughout the project including documentation of requirements for the target system, lack of a dedicated project manager, resistance to the change, poor communication, inadequate requirements, and issues with the chosen software development methodology.
Abstract: This case explores the switch from semi-computerized to an online employment application system. This case documents the struggles experienced with user expectations related to requirements...
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TL;DR: The achievements in IT leadership have been reported in CIO Magazine, Information Week, Computer World, and other leading trade journals as discussed by the authors, and have led organizations that are recognized globally.
Abstract: Jack’s achievements in IT leadership have been reported in CIO Magazine, Information Week, Computer World, and other leading trade journals. Jack has led organizations that are recognized globally ...
TL;DR: Tim Cigelske's latest book, “Analytics to Action” focuses on the importance of analysis of “right” metrics for effective action, and gives the readers a measurement and analytics framework which articulates quantitative and qualitative metrics, tools for measurement and an approach that can help in making informed business decisions.
Abstract: Social media has become an integral part of everyday life and one notices a steady increase in social media users across popular social media channels. At the time of writing this review, Facebook ...