Showing papers in "Management Decision in 2022"
TL;DR: In this paper , structural equation modeling was performed to test the chain mediation model linking HR technology, HR analytics, evidence-based management (EBM), and organizational performance, and empirical evidence was offered to support the proposed chain model, suggesting that access to HR technology enables HR analytics which facilitates EBM, which in turn enhances organizational performance.
Abstract: PurposeDespite the growth and adoption of human resource (HR) analytics, it remains unknown whether HR analytics can impact organizational performance. As such, this study aims to address this important issue by understanding why, how and when HR analytics leads to increased organizational performance and uncover the mechanisms through which this increased performance occurs.Design/methodology/approachUsing data collected from 155 Irish organizations, structural equation modeling was performed to test the chain mediation model linking HR technology, HR analytics, evidence-based management (EBM) and organizational performance.FindingsThe study's findings support the proposed chain model, suggesting that access to HR technology enables HR analytics which facilitates EBM, which in turn enhances organizational performance.Originality/valueThis research contributes significantly to the HR analytics and EBM literature. First, the study extends our understanding of why and how HR analytics leads to higher organizational performance. Second, the authors identify that access to HR technology enables and is an antecedent of HR analytics. Finally, empirical evidence is offered to support EBM and its impact on organizational performance.
18 citations
TL;DR: In this paper , a survey of 317 entrepreneurs who use a circular economy strategy was analyzed using SEM in a proposed model based on circular entrepreneurship businesses and the adoption of digital reservation systems, which showed a positive relationship between usability and perceived ease of use and user satisfaction and trust in using digital reservation system to boost circular entrepreneurship in hospitality.
Abstract: PurposeIn the last decade, the hospitality sector has undergone numerous changes in the organization and structure of its business models. Specifically, the adoption of new digital technologies has initiated transformative changes toward circular economy and sustainability. The present study aims to analyze whether the use of the digital reservation system in circular entrepreneurship businesses has an impact on entrepreneurs’ satisfaction and trust in the in circular economy.Design/methodology/approachThe data collected via a survey of 317 entrepreneurs who use a circular economy strategy were analyzed using SEM in a proposed model based on circular entrepreneurship businesses and the adoption of digital reservation systems.FindingsThe results showed a positive relationship between usability and perceived ease of use and user satisfaction and trust in using digital reservation systems to boost circular entrepreneurship in hospitality. Therefore, it was identified that adopting a digital reservation system can increase the efficiency of entrepreneur resources, as well as lead to creation of sustainable knowledge, augment the use of new sources of user information, improve prediction of services and demand and, consequently, boost sustainability and circular economy.Research limitations/implicationsFuture research can use the results of the present study to investigate how digital technologies work and affect user trust, satisfaction, and use of these systems in entrepreneurs’ projects in hospitality. In addition, it would be interesting to explore how these factors influence hospitality in different business models that support circular economy in tourism. To this end, researchers can use the variables used in the present study, along with other variables, to extend the proposed model and deepen the authors' research. In summary, this study contributes to the literature on the use of applications in hospitality sector and offer useful insight on how the adoption and use of new technologies can drive the management of knowledge and technology development, decision making and acquisition of new data sources that improve the experience of both entrepreneurs and users that interact with their services to enable circular entrepreneurship.Practical implicationsHospitality entrepreneurs can use the results of the present study to better evaluate how using these applications can affect the communication protocols with their employees and stakeholders. Furthermore, entrepreneurs operating in the hospitality sector can use the results to develop action plans focused on the circular economy, new knowledge creation, as well as development and adoption of new digital technologies that enable circular entrepreneurship. In this way, hospitality companies will be able to effectively combine both more traditional offline channels and new technologies, such as mobile applications or the Internet.Social implicationsThe authors' prediction of a strong positive link between perceived usefulness and user trust was also supported by the results of data analysis. The finding that perceived utility increases user trust in entrepreneurs when making adopting these technologies is also consistent with other similar studies. Finally, the results of this study also confirmed the hypothesized link between the perceived utility of digital technologies and user satisfaction. Taken together, the results also highlight the relevance of analyzing the use of digital reservation systems in the hospitality sector to enable circular entrepreneurship.Originality/valueTaken together, the results highlight the relevance of analyzing the use of digital reservation systems in the hospitality sector to enable circular entrepreneurship and increase the perceived usefulness of new digital technologies so that to improve sustainable actions and the circular economy globally.
16 citations
TL;DR: In this paper , the authors examined the mechanism of how circular economy practices and circular economy entrepreneurship (CEE) promote sustainable supply chain management (SCM) and facilitate sustainable performance (SP) for small and medium-sized enterprises (SMEs) in the food value chain in emerging economy.
Abstract: PurposeThis paper aims to examine the mechanism of how circular economy practices (CEP) and circular economy entrepreneurship (CEE) promote sustainable supply chain management (SCM) and facilitate sustainable performance (SP) for small and medium-sized enterprises (SMEs) in the food value chain in emerging economy. In this context, this mechanism involves the mediating role of sustainable SCM in the relationship between CEP and SP. Simultaneously, it involves the moderating role of CEE in the link between CEP and sustainable SCM.Design/methodology/approachThe paper follows a quantitative approach. Based on systematic literature review on the field, the nexus amongst the constructs were proposed. The Smart partial least square (PLS) version 3.3.2 was employed to analyze structural equation modeling (SEM) to investigate the relationships between constructs and latent variables. There were 457 valid responses obtained from the survey participants, those are managers at senior and middle levels. The data collected was then used for quantitative analysis and assessment.FindingsThe main finding of this study is twofold. First, it sheds light on how CEE associates in strengthening the influence of CEP on sustainable SCM. By this way, the better the CEE, the stronger the impact of the CEP on the sustainable SCM, leading to long-term sustainability. Second, it reveals how sustainable SCM mediates the link between CEP and SP. By this way, the better the CEP, the more the SCM is sustainable, ultimately leading to SP. This contribution is paramount because experimental research on this mechanism has not been intensively explored in the current literature.Originality/valueThe originality of this study is the provision of scientific knowledge and practical mechanisms for the introduction and application of CEP to business behaviors and practices in a real-world context that exists as a research gap in the current literature. In this respect, this study contributes to expanding the existing literature in the field by providing empirical evidence for the mechanism as stated. Furthermore, it provides a practical mechanism for SMEs in given context to enable them apply efficiently the circular economy perspective to their businesses to help them achieve SP. These contributions may be of interest to business practitioners, business leaders, academics and policymakers in the areas that are of their concerns.
16 citations
TL;DR: In this paper , a complex proportional assessment (COPRAS) framework is discussed to handle the sustainable transport investment project (STIP) assessment problem within a single-valued neutrosophic set (SVNSs).
Abstract: PurposeThe study aims at evaluating the most appropriate transport project which is one of the critical concerns of transport infrastructure scheduling. This process will be applied considering a set of criteria and discussed alternatives with sustainable perspectives.Design/methodology/approachIn this paper, a complex proportional assessment (COPRAS) framework is discussed to handle the sustainable transport investment project (STIP) assessment problem within a single-valued neutrosophic set (SVNSs). To form the procedure more useful in handling with uncertain features, a SVNS is applied as a valuable procedure to handle uncertainty. First, a new discrimination measure for SVNSs is introduced and discussed some elegant properties to determine the significance degree or weight values of criteria with the sustainabality perspectives. Second, an integrated approach is introduced based on the discrimination measure and the COPRAS method on SVNSs and named as SVN-COPRAS.FindingsA case study of an STIP evaluation problem is used to confirm the practicality and effectiveness of the SVN-COPRAS framework. Lastly, comparative discussion and sensitivity investigation are illustrated to prove the strength and solidity of the proposed framework.Originality/valueThe SVNSs enrich the essence of linguistic information when a decision expert (DE) vacillates among different linguistic values (LVs) to measure a sustainable transport project alternative problem. The utilization of SVNSs provides a more stable procedure to describe DEs' evaluations. So, an elegant methodology is developed to incorporate the DEs' awareness and experience for electing the desired STIPs. The introduced methodology has higher operability than the single-valued neutrosophic set technique for order preference by similarity to an ideal solution (SVN-TOPSIS) procedure during the larger numbers of attribute(s) or option(s). For the SVN-COPRAS methodology, there is no need to estimate the single-valued neutrosophic ideal solution (SVN-IS) and single-valued neutrosophic anti-ideal solution (SVNA-IS). The outcomes are calculated with handling the realistic data, which elucidates that the introduced model can tackle more intricate and realistic multi-criteria decision-making issues.
15 citations
TL;DR: In this paper , the authors investigated the multi-criteria multi-supplier decision-making process and proposed a model for supplier selection problems based on mixed-integer linear programming.
Abstract: PurposeSupplier selection in the supply chain network (SCN) has strategic importance and involves multiple factors. The multi-criteria nature of the problem coupled with environmental uncertainty requires several procedures and considerations. The issue of decision-making in selecting the best among various qualified suppliers remains the major challenge in the pharmaceutical industry. This study investigated the multi-criteria multi-supplier decision-making process and proposed a model for supplier selection problems based on mixed-integer linear programming.Design/methodology/approachThe concept of principal component analysis (PCA) was used to reduce data dimensionality, and the four best criteria have been considered and selected. The result is subjected to decision-makers’ (DMs’) reliability test using the concept of a triangular fuzzy number (TFN). The importance of each supplier to each measure is established using fuzzy technique for order preference by similarity to an ideal solution approach, and the suppliers have ranked accordingly.FindingsThis study proposes a mixed integer linear programming model for supplier selection in a pharmaceutical company. The effectiveness of the proposed model has been demonstrated using a numerical example. The solution shows the model's applicability in making a sound decision in pharmaceutical companies in the space of reality. The model proposed is simple. Readily commercial packages such as LINDO/LINGO and GAMS can solve the model.Research limitations/implicationsThis research contributed to the systematic manner of supplier selection considering DMs’ value judgement under a fuzzy environment and is limited to the case study area. However, interested researchers can apply the study in other related manufacturing industries. However, the criteria have to be revisited to suit that system and might require varying ratings based on the experts' opinions in that field.Practical implicationsThis work suggests more insights practically by considering a realistic and precise investigation based on a real-life case study of pharmaceutical companies with six primary criteria and twenty-four sub-criteria. The study outcome will assist organizations and managers in conducting the best decision objectively by selecting the best suppliers with their various standards and terms among many available contenders in the manufacturing industry.Originality/valueIn this paper, the authors attempted to identify the most critical attributes to be preserved by the top managers (DMs) while selecting suppliers in pharmaceutical companies. The study proposed an MILP model for supplier selection in the pharmaceutical company using fuzzy TOPSIS.
14 citations
TL;DR: In this article , the authors focus on links between herding behavior and investment management activities and perceived market efficiency, and provide further empirical insights into the relationship between the herding behaviour and the investment management.
Abstract: PurposeThis article aims to clarify the mechanism by which herding behavior influences perceived market efficiency, investment decisions and the performance of individual investors actively trading on the Pakistan Stock Exchange (PSX).Design/methodology/approachThe deductive approach was used in this study, as the research is based on the theoretical framework of behavioral finance. A questionnaire and cross-sectional design were employed to collect data from the sample of 309 investors trading on the PSX. The collected data were analyzed using SPSS and AMOS graphics software. Hypotheses were tested using structural equation modeling (SEM).FindingsThe article provides further empirical insights into the relationship between herding behavior and investment management and perceived market efficiency. The results suggest that herding behavior has a markedly negative influence on perceived market efficiency and investment performance, while positively influencing the decision-making of individual investors.Originality/valueThe current study is the first to focus on links between herding behavior and investment management activities and perceived market efficiency. This article enhances the understanding of the role that herding behavior plays in investment management and, more importantly, it improves understanding of behavioral aspects and their influence on investment decision-making in an emerging market. It also adds to the literature in the area of behavioral finance, specifically the role of herding behavior in investment management; this field is in its initial stage, even in developed countries, while little work has been done in developing countries.
11 citations
TL;DR: In this article , the Covid-19 outbreak has effects on employees' perceptions and behaviors in Macao's gaming industry, including job equity, perceived organizational support, job satisfaction, organizational commitment, and counterproductive work behavior.
Abstract: PurposeThis study explores the relationships between equity, perceived organizational support, job satisfaction, organizational commitment and counterproductive work behavior in Macao's gaming industry. Additionally, it investigates whether the Covid-19 outbreak has effects on employees' perceptions and behaviors.Design/methodology/approachData were collected from two surveys using convenience sampling, one involving 260 casino employees in 2019 and another involving 250 employees in 2020 after the outbreak of Covid-19.FindingsNo significant difference was observed between mean scores from respondents in the first and second surveys on job equity, pay equity, perceived organizational support and job satisfaction (p > 0.05). However, significant changes were found in mean scores for three organizational commitment items (negative changes; p < 0.05) and three counterproductive work behavior items (positive changes; p < 0.05). Results of structural equation modeling indicated that job equity and pay equity affected perceived organizational support and job satisfaction while perceived organizational support impacted organizational commitment directly and indirectly through job satisfaction, all with R2 values greater than 0.6. Organizational commitment negatively influenced counterproductive work behavior.Research limitations/implicationsThe Covid-19 impact on casino employees' perceptions and behaviors was contingent upon the duration of pandemic.Originality/valueThe study is one of the first empirical studies to integrate social exchange theory and equity theory to organizational commitment in Macao's gaming industry. Job equity and pay equity were found to influence organizational commitment through perceived organizational support and job satisfaction. Additionally, the Covid-19 did not have significant effects on employees' equity, perceived organizational support and job satisfaction perceptions.
11 citations
TL;DR: In this article , a combined TODIM-BSC method with the neutrosophical approach for evaluating the performance of a private insurance company has been proposed, which can help the planners of these companies as well as similar organizations in attracting satisfaction and retaining target customers.
Abstract: PurposeIn this paper, a combined TODIM-BSC method with the neutrosophical approach for evaluating the performance of a private insurance company has been proposed. In other words, first, using the BSC technique, and identify the performance evaluation indicators, then evaluate the performance of the insurance company's agencies and rank them with the TODIM decision-making method.Design/methodology/approachThe insurance industry has a special prestige and importance in domestic and foreign trade. The evaluation of insurance companies, in addition to informing the stakeholders, increases competition, industry dynamism, sustainable and balanced development of society. The purpose of this paper is to establish a model for evaluating the performance of private insurance companies by adopting multiple-attribute decision-making and Balanced Scorecard (BSC) with single-values neutrosophic numbers (SVNNs) which will be applied by considering a set of indicators and alternatives deliberated with different viewpoints.FindingsA case study of the private insurance agencies in one of the provinces of Iran based on 26 criteria of agencies is used to confirm the practicality and effectiveness of the proposed model. Finally, there was a discussion about why the results are logical, which shows the strength and robustness of the proposed framework.Originality/valueTo the best of our knowledge, no study has been performed to evaluate the performance of a real-world problem with the integrated TODIM-BSC method in a neutrophilic environment. Therefore, this paper can be effective in bridging the existing research gap and expanding our knowledge of the discussion of evaluating the performance of organizations or companies. Besides, by using these results, the authors can help the planners of these companies as well as similar organizations in attracting satisfaction and retaining target customers.
11 citations
TL;DR: A systematic review of the extant literature of workplace spirituality (WPS) in a manner that helps us trace its emergence in management practices in the past twelve years and to identify the gaps to be addressed by researchers in near future as discussed by the authors .
Abstract: Purpose The purpose of this study is to conduct a systematic review of the extant literature of workplace spirituality (WPS) in a manner that helps us trace its emergence in management practices in the past twelve years and to identify the gaps to be addressed by researchers in near future.Design/methodology/approach A two-step screening process was followed to extract the papers from various databases. The paper reviews one hundred fifty-nine conceptual and empirical articles published in more than fifty journals from 2010 to 2021. Leading databases like EBSCO, Scopus and ProQuest were extensively searched. The papers were analysed and grouped to arrive at the themes and classification criteria.Findings Despite numerous studies and extensive research in the past decade, the construct of WPS lacks a conclusive definition and has overlapping dimensions. It is a multidimensional concept having personal, psychological and social aspects. It is a dominant field in organisational behaviour domain.Research limitations/implications The review explains the multidisciplinary nature of WPS, having roots in organisational behaviour, psychology and theology. Further, the paper provides a clear picture of the present state of literature and enumerates future research avenues which will enable the researchers to further expand the area of WPS.Practical implications The review highlights multiple positive attitudinal outcomes that managers can attain through WPS-related initiatives. Various techniques like prayer breaks, meditation and yoga can be used by the managers for spiritual incorporation process.Originality/value This study acquires significance, for, unlike previous studies, it does not propose that inclusion of WPS will always be gainful, rather it also broaches its potential harm, if incorporated sans due caution. Considering the complexity of spiritual beliefs, it will enable managers to weigh the pros-cons of such inclusion. The research gaps identified in the review will help future researchers in furthering the field of WPS.
11 citations
TL;DR: In this paper , a bibliometric analysis was conducted on 85 peer-reviewed articles extracted from the Scopus database, which was then integrated with a systematic literature review to provide a systematised view of the extant body of research on serendipity in management studies.
Abstract: PurposeManagement research on serendipity, which is defined as a search that leads to an unintended discovery, has increased considerably over the last three decades. In this article, management research on serendipity (up to the end of 2021) is reviewed and synthesised.Design/methodology/approachA bibliometric analysis was conducted on 85 peer-reviewed articles extracted from the Scopus database, which was then integrated with a systematic literature review.FindingsThe bibliometric analysis revealed that management literature on serendipity is framed around four main thematic areas: conceptual boundaries, conditions favouring serendipity and outcomes, foreign market entry and the relationship between serendipity, networks and assets. A systematic literature review was then conducted on each of the identified clusters.Originality/valueThe present article offers a systematised view of the extant body of research on serendipity in management studies. Based on the findings, the main implications and future research agendas are discussed.
11 citations
TL;DR: In this article , the mediating role of talent management in these relationships is investigated and the results show that leadership drives firms to strategic flexibility and business performance, but the introduction of management fully mediates these relationships.
Abstract: PurposeThe aim of this paper is to determine whether leadership affects strategic flexibility and business performance taking into consideration the mediating role of talent management in these relationships.Design/methodology/approachThe proposed framework is tested by confirmatory factor analysis (CFA) and finally structural equation modeling (SEM), using the survey data from 462 Greek firms. The mediation effect of talent management was tested by the Sobel test.FindingsThe results show that leadership drives firms to strategic flexibility and business performance, but the introduction of talent management fully mediates these relationships. Strategic flexibility also affects business performance positively.Research limitations/implicationsThis study explores a formal style of leadership; many leadership styles remain unexplored. The field of talent management is in urgent need of more empirical research to explain its importance and how talent management is handled in the 21st-century.Practical implicationsThis study proves that managers should invest more in talent management; outstanding talent can be leveraged to implement the best operational practices while managers' motivation for talent management contributes to a deeper anchoring of strategic flexibility and performance efforts in firms.Originality/valueThe current state of knowledge of both theory and practice for critical organizational factors such as strategic flexibility and talent management will be extended.
TL;DR: In this article , the authors explore the relationship between job insecurity and unsafe behaviour in human-machine collaboration, as well as investigate the mediating roles of emotional exhaustion and moderating role of psychological detachment.
Abstract: PurposeThis study aimed to explore the relationship between job insecurity and unsafe behaviour in human–machine collaboration, as well as investigating the mediating roles of emotional exhaustion and moderating roles of psychological detachment.Design/methodology/approachThe authors followed the stressor-detachment model to build our research model. The authors selected manufacturing and service industry employees as samples, and designed three independent studies using the time-lagged method for SPSS and AMOS to test the hypotheses.FindingsThe results indicated that emotional exhaustion mediated the relationship between the two types of job insecurity and unsafe behaviours among service industry employees, while psychological detachment moderated the effect of qualitative job insecurity on emotional exhaustion. In manufacturing, psychological detachment moderated the effect of quantitative job insecurity on emotional exhaustion, while emotional exhaustion mediated the relationship between quantitative job insecurity and unsafe behaviours.Research limitations/implicationsThe authors enhance understandings of how individual employee characteristics and the work environment jointly influence employees' levels of emotional exhaustion and likelihood of engaging in unsafe behaviours under the stressor-detachment model.Practical implicationsThe authors suggest an important role of psychological detachment in human–machine collaboration. The authors also that organisations and managers could encourage employees not to check work-related emails on weekends to achieve full detachment.Originality/valueThis study contributes to both the stressor-detachment model and job insecurity literature. In addition, it investigates the role of detachment and emotional exhaustion by employees in human–machine collaboration.
TL;DR: In this paper , the authors examined the association between earnings management and corporate social responsibility (CSR), as well as whether a firm's CSR orientation moderates the trade-off between accruals earnings management (AEM) and real earnings management(REM).
Abstract: PurposeThis study aims to examine the association between earnings management (EM) and corporate social responsibility (CSR), as well as whether a firm's CSR orientation moderates the trade-off between accruals earnings management (AEM) and real earnings management (REM).Design/methodology/approachFirm-year pooled regressions, based on unbalanced panel data and controlling for country, year and sector fixed effects, were estimated using a sample composed of European companies from 16 countries.FindingsResults suggest a negative relationship between EM and CSR, consistent with the idea that socially responsible activities are associated with more ethical behavior. Moreover, social responsibility orientation seems to mitigate strongly ERM, which may suggest that managers use less REM in order to protect firm's long-term profitability.Practical implicationsThe authors' findings have practical implications for a large group of stakeholders, such as regulators, investors and business partners. Thus, from an ethical perspective, more socially responsible firms present more trustworthy financial information and more sustainable economic performance, which decreases risk assessment from their business partners and remaining stakeholders.Originality/valuePrior literature focuses mainly on discretionary accruals to study the association between EM and CSR. The authors contribute to the literature by considering both EM strategies, accruals and real operations in a European context, which allows for a better understanding of the relationship between CSR and financial information transparency and quality.
TL;DR: In this paper , the authors examined whether a gap between the firm's internal and external CSR moderates the CSR-firm market performance relationship and proposed that the moderating effect of the gap on this relationship is mediated by firm visibility.
Abstract: PurposeThe purpose of the current study is to revisit the relationship between CSR and firm market performance. The authors examine whether a gap between the firm's internal and external CSR moderates the CSR-firm market performance relationship. Additionally, the authors propose that the moderating effect of the CSR gap on this relationship is mediated by firm visibility.Design/methodology/approachThe initial sample is the Fortune 500 firms during the years 2004–2013. The final panel data sample consisted of 1,300 firms and 6,128 observations from 2004 to 2013. The authors obtained data from five different sources: Compustat North America Fundamental Annual, GMI Ratings, Execucomp, IBES and KLD Stats.FindingsThe results of this research find evidence that both internal CSR and external CSR were positively related to firm market performance, but that the relationship was stronger for firms with equal emphasis on external and internal CSR activities. Furthermore, the negative moderating effect of the CSR gap was mediated by the firm visibility.Originality/valueThe findings of the study advance our understanding of the CSR-FP relationship. First, the theoretical arguments and the empirical evidence highlight that the CSR-FP relationship exists and that its magnitude is contingent upon the gap between internal and external CSR investments. Second, the authors enhanced theoretical understanding of how and why CSR relates to firm performance by exploring firm visibility as a mediator. Specifically, the authors introduced firm visibility as a mechanism which explains the effect of the interaction of overall CSR with the CSR gap on firm performance.
TL;DR: In this article , the authors conducted an empirical study on undergraduate students in Indian higher educational institutions (HEIs) under the mentorship program based on the corporate social responsibility (CSR) initiative and investigated the effectiveness of collaborative learning exchanges transpired through digital tools and technologies (DT&Ts) employed by the mentor universities during the COVID-19 pandemic.
Abstract: PurposeThe research aims to measure the effectiveness of collaborative learning exchanges transpired through digital tools and technologies (DT&Ts) employed by the mentor universities during the COVID-19 pandemic by conducting an empirical study on undergraduate students in Indian higher educational institutions (HEIs) under the mentorship program based on the corporate social responsibility (CSR) initiative. The pandemic scenario, its impact on the mentor university's social responsibility and the way DT&Ts can assist are investigated in this article.Design/methodology/approachThe interactions with experts and students were conducted to explore the DT&Ts for learning exchanges. Next, structural equation modeling (SEM) was performed to validate the model and perform regression analysis. The quantitative data collection was made through questionnaires during the second deadly wave of COVID-19 that hit India.FindingsThe independent variables (IVs) such as the IT infrastructure support (IT_IS), virtual collaborative tools (VCTs) and future-oriented technologies (FOTs) have a significant impact on the CSR learning outcomes (CSR_LOs) of undergraduate students under the mentorship program. However, IV research instruments for innovation could not make a significant effect.Research limitations/implicationsThe IVs IT_IS, VCTs and FOTs influence the CSR_LOs, while RII does not have an influential impact.Practical implicationsAs the online learning environment is expected to stay at least in a blended form, adequate CSR funding in infrastructure is necessitated to harness the full potential of this important resource, technology. The results of this empirical investigation affirm that IT_IS, VOTs and FOTs significantly impact CSR_LOs during the crisis. The study findings would encourage the mendtor universities and their stakeholders, including the mentee universities, to evolve and create an ecosystem for effective management of these resources to attain positive outcomes. The study findings can guide the mentor universities in managing uncertainties like pandemics and effectively using the earlier-mentioned critical resources for social responsibility. This research also allows the development of future applications adnd models in mentor-mentee universities for social responsibility, post-pandemic transformation and resilience.Social implicationsThe DT&Ts came to the immediate rescue during the pandemic and positively affected collaborative CSR_LOs by the mentor universities, but they have not evolved to a level where offline learning can be replaced entirely. Hence, it can be inferred that a hybrid model is preferable. The study also improves the understanding of how DT&Ts are being harnessed to aid collaborative learning in fulfilling the mentors' CSR in fatal emergencies. The purpose is to equip the education system through mentorship so that universities can sustain, innovate and grow even in trying times. Also, it discusses the dynamics of various DT&Ts for creating a sustainable learning environment and utilizing them to make the teaching prolific and influential.Originality/valueThere is a scarcity of literature regarding the learning outcomes realized through CSR initiatives and collaboration between mentor-mentee institutions. There is a need to understand how these knowledge exchanges continued despite the physical restrictions during the pandemic. In this direction, this study helps to understand how the DT&Ts played a critical role in continuing learning and keeping abreast in a knowledge society from the perspective of resource-based view (RBV) in these precarious situations.
TL;DR: In this article , the authors investigate some determinants of impulse buying in online shopping and then indicate the underlying mechanism regarding why consumers have the urge to buy impulsively, including serendipity, trust and flow experience.
Abstract: PurposeThis study aims to investigate some determinants of impulse buying in online shopping and then indicate the underlying mechanism regarding why consumers have the urge to buy impulsively.Design/methodology/approachA total of 315 valid data were collected from consumers who had online shopping experience through an online survey. These data were then analyzed by structural equation modeling (SEM) to test the hypotheses and proposed model.FindingsThe results illustrate that consumers' serendipity, trust and flow experience facilitate impulse buying. Some inner relationships among the three factors have also been illustrated. Finally, antecedents of trust and flow experience were examined from a perspective of perceived information value.Originality/valueThis research provides new insights into existing literature on impulse buying in online shopping by developing a well-organized framework, which emphasizes the role of serendipity in motivating the urge to buy impulsively. Besides, it also extends the understanding of flow experience and trust in the process of online impulse buying.
TL;DR: In this article , the authors examined the effects of perceived brand localness and perceived brand globalness on consumer behavioral intentions (CBIs) (PI, PP, price premium and WOM) via brand authenticity (BA).
Abstract: PurposeThis study examined the effects of perceived brand localness (PBL) and perceived brand globalness (PBG) on consumer behavioral intentions (CBIs) (PI – purchase intentions, PP – price premium and WOM – word of mouth) via brand authenticity (BA). Additionally, this study considered the moderating impact of uncertainty avoidance (UA) and the control variable brand familiarity (BF) in emerging markets (EMs), specifically from China and Pakistan contexts.Design/methodology/approachThis study scrutinized 1,638 responses (China, n = 804 and Pakistan, n = 834) from consumers who used discussed local and global brands. The proposed hypotheses were evaluated using the PLS-SEM technique.FindingsThe findings indicated that the PBL and PBG favorably impacted BA, which significantly affected CBIs in both EMs. Specifically, PBL strongly influenced BA in China, whereas PBG strongly affected BA in Pakistan. The direct effects of PBL and PBG supported CBIs (PI, PP and WOM) in Pakistan. Likewise, PBL was significant on PP and WOM, whereas PBG was significant on PP in China. In Pakistan, UA had a significant moderating impact on PBL and BA. Similarly, UA acted as a positive moderator between BA and CBIs (PI and WOM) in Pakistan but was not supported in China.Research limitations/implicationsThis study examined only two EMs. Future studies may examine emerging vs developed markets. Theoretically, PBL and PBG are important brand signals associated with brand authenticity that communicate to mitigate information asymmetry in EMs. Likewise, brand authenticity was recognized as a positive signal that effectively corresponds to CBIs (in terms of their PI, PP, WOM) by fulfilling brand promises in both EMs. Additionally, UA was proved an effective moderator, improving consumer perceptions of brand authenticity about local brands and increasing PI and WOM toward perceived authentic brands in Pakistan.Practical implicationsThis research revealed important recommendations to help local and global managers in developing and executing several branding strategies in EMs (China and Pakistan). Practically, by improving the brand's localness and globalness, local and global managers may successfully position their brands to influence consumers' perceptions in EMs. Similarly, brand authenticity is a vital positioning tool for managers that favorably influence consumer behavior. Additionally, managers can segment and target their markets by classifying high and low UA consumers, particularly in Pakistan.Originality/valueFollowing signaling theory, this is the first study that contributes toward CBIs in EMs via brand authenticity and considering cultural factors (uncertainty avoidance) from the domestic and international branding perspectives.
TL;DR: In this article , the authors proposed a model for the selection of smart network strategy and to determine the criteria weights used in green transportation indicators, and established an ideal smart-network strategy.
Abstract: PurposeNowadays, companies have required new alternatives and strategies to handle environmental sustainability difficulties, primarily as ecological and social awareness has grown. In this context, the aim is to determine the green transportation indicators in companies with corporate identity and logistics activities at the international level in Giresun, Ordu, Gümüshane, Artvin, Rize, and Trabzon in the Eastern Black Sea Region in Turkey. At the same time, the study contributes to providing an effective and applicable solution to decision-making problems involving the assessment of green transportation indicators and smart network strategies in the logistics sector, which is a critical sector for countries. The purpose of this paper is to address these issues.Design/methodology/approachThis study aims to propose a model for the selection of smart network strategy and to determine the criteria weights used in green transportation indicators, and establish an ideal smart network strategy. In achieving the outlined goals of the study, the authors believe that the model proposed in the study will draw the focus to green logistics which will aid the environmental, economic and social efforts of businesses and governments through the provision of efficient use of scarce resources, which will, in turn, ensure that we leave a sustainable environment for future generations and businesses enjoy a competitive advantage. At the same time, different smart network strategies and green transportation indicators in companies show the success rate of social, economic and environmental indicators in green logistics practices. In addition to providing innovative, reliable and sustainable transportation systems, smart network strategies are critical for businesses to create cost advantages. Through the green transportation indicators and smart network strategies selection model outlined in this study, it is clear that the contribution will not only be limited to businesses, as the society and governments will also benefit from the important indicators on sustainability, as well as the protection of the environment and nature.FindingsAccording to the findings, “economic indicators” is the essential green transportation indicator in logistics companies with a corporate identity and worldwide transportation operations. Besides, the “mixed access model strategy” is the most appropriate smart network strategy in logistics firms with corporate identity and worldwide transportation activities. Currently, it is possible to assume that logistics organizations prefer to profit from all smart network strategies in terms of cost optimization and competitiveness rather than from just one. The study, on the other hand, which is a road map that will help sustainability practices in the logistics sector due to green transportation, also examines the similarities and differences of green transportation practices in companies in the relevant sector and to what extent they can be reflected. As a result, the study provides a practical road map for selecting green transport indicators and a smart network strategy process for the logistics industry.Originality/valueThis study examined logistics companies with a corporate identity and international transportation activities in provinces in the Eastern Black Sea Region such as Ordu, Giresun, Trabzon, Rize, Artvin and Gümüshane. Novel picture fuzzy level based weight assessment (PF-LBWA) and picture fuzzy combined compromise solution (PF-CoCoSo) methods are developed to solve the decision-making problem.
TL;DR: In this paper , a qualitative approach was used through a multiple case study that was operated from semi-structured interviews and secondary data analysis to analyze the association between dynamic capabilities and sustainable business model innovation of startups in the Brazilian logistics sector.
Abstract: PurposeThe study aimed to analyze the association between dynamic capabilities and sustainable business model innovation of startups in the Brazilian logistics sector.Design/methodology/approachA qualitative approach was used through a multiple case study that was operated from semi-structured interviews and secondary data analysis.FindingsThe evidence found pointed to different types of innovations in sustainable business models and distinct activities inherent to the three dynamic capabilities surveyed. In addition, the results confirmed that dynamic capabilities can be considered internal drivers that stimulate sustainable business model innovation, since the conception until the change or dissemination.Research limitations/implicationsThe diffusion of a model that jointly addresses the theory of dynamic capabilities and sustainable business model innovation.Practical implicationsFor managers, the study provides insights into the archetypes of sustainable business model innovation and guidance on how to incorporate into the organization's strategic activities aimed at the different dynamic capabilities to achieve sustainable innovation.Originality/valueSustainable business model innovation is seen as a key factor for competitive advantage and corporate sustainability. However, a more comprehensive understanding is necessary for those that promote the design and innovation of sustainable business models. Therefore, the paper addresses this gap by (1) systematizing sustainable logistics initiatives, (2) detailing the processes that support the development of startups' sustainable dynamic capabilities and (3) proposing a framework that establishes connections between capabilities, business model innovation processes, business model archetypes and the environmental, social and economic impacts.
TL;DR: In this paper , the authors explored the interactive effects of employee job autonomy and trust on the relationship between psychological contract fulfilment and work behavior in international non-governmental organizations in Ghana.
Abstract: PurposeThe purpose of this paper is to explore the interactive effects of employee job autonomy and trust on the relationship between psychological contract fulfilment and work behaviour in international non-governmental organisations.Design/methodology/approachData were collected from 279 employees of international non-governmental organisations (INGOs) with over 10 years of working experience in the INGO industry in Ghana. A questionnaire comprising 27 items pertaining to the study constructs was administered. The reliability of the instrument was verified through item analyses. An exploratory factor analysis was conducted to establish the instrument’s construct validity. The study hypotheses were tested and competing models were compared using multiple hierarchical regression.FindingsAll scales were found to have acceptable reliability estimates. A confirmatory factor analysis established that the manifest variables met the required model fit thresholds and that the latter were empirically distinct. This established the scales' construct validity. The results of the multiple hierarchical regression procedures indicated that a significant number of the study hypotheses could be accepted as statistically significant. A number of moderators were also significant. Specifically, psychological contract fulfilment (PCF) was found to have a positive relationship with organisational citizenship behaviour (OCB). The results also showed a positive relationship between job autonomy and in-role employee performance (IRP) and OCB. There was a positive relationship between both the IRP and OCB. Interestingly, employee job autonomy moderated the positive relationship between PCF and OCB.Originality/valueThis research is among the first of its kind to examine the variables of PCF, work behaviour, employee job autonomy and trust towards the organisation among INGO employees in Ghana. Additionally, the study provides a novel lens to understand the underlying interaction mechanisms through which employee job autonomy moderates the positive relationship between PCF and in-role employee performance. To the best of our knowledge, this study will be the first to combine PCF, trust, employee job autonomy, in-role employee performance and organisational citizenship behaviour in one study. This study confirms and extends the work of Turnley et al. (2003) by including trust and employee job autonomy as key constructs in a social exchange relationship, drawing from the social exchange theory.
TL;DR: In this paper , the authors investigated the effects of transformational leadership on employee creativity through psychological empowerment, creative process engagement and intrinsic motivation, and found that transformational leader has a positive relationship with psychological empowerment.
Abstract: Purpose The purpose of this paper is to investigate the effects of transformational leadership on employee creativity through psychological empowerment, creative process engagement and intrinsic motivation. Design/methodology/approach Data were collected from 420 employees at 21 telecommunications enterprises in Vietnam directly by questionnaire survey. Statistical methods, such as confirmatory factor analysis (CFA) and structural equation model (SEM), were used to analyze the data. Findings This paper shows that transformational leadership indirectly affects employee creativity through the mediating variables. Transformational leadership has a positive relationship with psychological empowerment. Psychological empowerment has a proportional relationship with both creative process engagement and intrinsic motivation. Creative process engagement and intrinsic motivation have been shown to have positive effects with the employee creativity. Research limitations/implications The main limitation of this paper is that the study only explores the relationship between transformational leadership and employee creativity through a number of the mediating variables. Practical implications The telecommunications industry is an industry that requires constant innovation, so managers need to aim for a leadership style that promotes employee creativity. Therefore, transformational leadership is a style that should be considered during the appointing and recruiting. Originality/value This paper contributes to the existing literature by focusing on understanding the relationship between transformational leadership and employee creativity in telecommunications enterprises in an Asian country with an emerging economy like Vietnam.
TL;DR: In this paper , the authors evaluate the impacts of the COVID-19 crisis on startups performance and the moderating effects played by several resilience-related startup characteristics during times of crisis and suggest the future challenges to be faced by these organisations in the post-pandemic period.
Abstract: Purpose This paper aims to evaluate the impacts of the COVID-19 crisis on startups performance and the moderating effects played by several resilience-related startup characteristics during times of crisis. Design/methodology/approach To achieve this, 94 Brazil-based startups were surveyed, and multivariate data techniques (PLS-SEM) were applied. Findings The results show that despite the startups performance having been affected by the pandemic crisis, the response measures, when influenced by the resilience characteristics of these companies, moderated this effect. Furthermore, our findings suggest the future challenges to be faced by these organisations in the post-pandemic period. Research limitations/implications Proposing a framework, our survey research contributes to the dynamic capabilities theory by showing that startups resilience is linked to the micro-foundations of sensing (e.g. innovation systems, resilience culture, pivoting practices, innovativeness products), seizing (e.g. leadership/focused skills, people development and selection, agility, clear vision of business process) and reconfiguring capabilities. Practical implications Not only for theory, but this paper also contributes insights and guidelines for business practice in the face of challenges arising from times of crisis. By demonstrating the positive effect of early response measures based on resilience, our findings provide genuine managerial input that can help managers, funders and decision-makers in these companies operations against turbulent crises early on, thereby supporting the traction phase and sustaining their performance. Originality/value Previous research has examined the effects of the COVID-19 crisis in several sectors and perspectives. However, this study is the first to empirically test and clarify how the resilience and singularities of these new business models based on innovation could react to the changes caused by the pandemic.
TL;DR: In this article , the authors investigate how perceived attributes of the green market mediate the relationship between individuals' sustainability orientation and entrepreneurial intentions and to what extent field of study (business vs non-business) moderates this relationship.
Abstract: PurposeThe purpose of this paper is to investigate how perceived attributes of the green market mediate the relationship between individuals' sustainability orientation and entrepreneurial intentions and to what extent field of study (business vs non-business) moderates this relationship.Design/methodology/approachThe authors surveyed 314 students in French universities and used structural equation modeling (SEM) to examine the moderated mediation mechanism.FindingsThe results reveal that the adverse effects of the field of study on the relationship between sustainability orientation and entrepreneurial intentions through the mediating paths of green design and green supply chain. The authors found that these adverse effects were stronger for business students than for non-business students.Practical implicationsThe authors recommend that government and academia collaborate to make crucial management decisions that encourage a sustainable entrepreneurship culture, such as revising the academic curriculum and supporting the inclusion of public–private sector initiatives.Originality/valueThis study contributes to and extends previous findings on the positive nexus between an individual's sustainability orientation and entrepreneurial intentions by theorizing the perceived attributes of the green market as a mediating process for translating sustainability beliefs into entrepreneurial intentions. Additionally, the adverse moderating effect of the field of study adds nuance to previous knowledge on the role of education in determining entrepreneurial intentions.
TL;DR: In this paper , the authors examined the factors influencing performance and theories of sustainable supply chain management (SSCM) using a neutrosophic method in the textile industry, and evaluated the elements obtained from the literature review using the MULTIMOORA-mGqNN method.
Abstract: PurposeSustainable supply chain management (SSCM) practices and policies are necessary for businesses that seek to take part in international markets and ensure any form of competitiveness. Over time, and especially in the recent past, researchers, governments, and other policymakers have made use of broad and systematic approaches and come to appreciate the value-enhancing activities of sustainability.Design/methodology/approachBusinesses have embraced the integration of sustainable policies and practices within the supply chain as a critical step in ensuring the efficiency of their operations. It is clear in previous studies and operational programs of enterprises that SSCM practices accord businesses certain benefits including improving their environmental, social, and economic performance, and increasing their ecological awareness by way of influencing performance elements within supply networks in enterprises. The study examines the factors influencing performance and theories of SSCM using a neutrosophic method in the textile industry.FindingsSSCM performance is thus of great importance in ensuring business success and competitiveness, realizing customer satisfaction, and leaving the environment in a desirable state for future generations. Performance management, by assisting in the decision-making by managers and ensuring an adequate level of internal interaction, is an integral part of assimilating sustainability management into businesses. SSCM theories also have a strong impact on the determination of the sources of competitive advantage through effective utilization of business capabilities to solve environmental and social challenges that may affect business performance.Originality/valueIn line with the benefits highlighted, this study seeks to evaluate and select the factors affecting SSCM performance and theory in textile enterprises with corporate identity in Ordu and Giresun provinces following a neutrosophic approach. To this end, the elements obtained from the literature review are evaluated using the MULTIMOORA-mGqNN method.
TL;DR: In this article , the authors explored green human resource management in Pakistan's automobile industry and found positive and significant effects of green employee involvement (GEI), green compensation and reward (GCR), green performance management (GPM), green training and development (GTD), and green recruitment and selection (GRS) on task-related green behaviors (TRGB), voluntary green behaviors, and green innovation (GI).
Abstract: PurposeThis study explores green human resource management in Pakistan's automobile industry.Design/methodology/approachThe nature of the study is quantitative, with cross-sectional data collected through a survey questionnaire. A convenience sampling strategy is employed to trace employees working in the automobile industry. In total, 400 surveys are distributed, with 190 responses received. The response rate is recorded as 47%.FindingsBy employing structural equation modeling (SEM), the study finds positive and significant effects of green employee involvement (GEI), green compensation and reward (GCR), green performance management (GPM), green training and development (GTD), and green recruitment and selection (GRS) on task-related green behaviors (TRGB), voluntary green behaviors (VGB), and green innovation (GI).Practical implicationsThe study's findings add greater depth to the knowledge about green human resource management (HRM) practices, with a focus on the developing country context. The proposed framework will provide guidelines to policymakers with recommendations on how to influence and implement task-related green behaviors, voluntary green behaviors, and green innovation within green HRM practices.Originality/valueThe conclusions of the study offer empirical confirmation of green HRM practices, task-related green behaviors, voluntary green behaviors, and green innovation in a developing country setting.
TL;DR: In this paper , the authors investigated the role of cognitive social capital and relational social capital in motivating sustainable agribusiness entrepreneurship (SAE) under the lens of sustainable development in the pandemic context.
Abstract: PurposeThe crucial action program of United Nations is sustainable development. In the context of lockdown and food supply chain disruptions in many developing countries due to COVID-19, sustainable agribusiness entrepreneurship (SAE) must be investigated to contribute to the global safe-food supply chain resilience. Furthermore, this pandemic might have changed cognitive social capital (i.e. perceived shared norms, civicness and community cohesiveness) and relational social capital (i.e. social trust). Therefore, this study aims to examine their role in forming agribusiness entrepreneurs’ SAE intentions under the lens of sustainable development in the pandemic context.Design/methodology/approachThis study uses a mixed-methods approach with resources for structural equation modeling. A sample of 499 Vietnamese agribusiness entrepreneurs to reconcile scales and test hypothesized relationships.FindingsThe study reconciles the existing constructs’ scales and develops a new scale measuring SAE intention. The findings show that the extended theory of planned behavior (ETPB) model is an ideal theoretical framework for predicting behavioral intentions in sustainability. The study also discovers the role of cognitive social capital and relational social capital in motivating SAE intentions. Also, some managerial implications are suggested for agribusinessmen to survive and succeed during the COVID-19 crisis.Originality/valueTo the best of the authors’ knowledge, this study is considered the first to investigate the role of cognitive social capital and relational social capital in motivating SAE in an emerging market using the ETPB. The findings will help emerging economies, where most farmers are family-business owners or micro-scaled entrepreneurs who have been facing the increasing trend of sustainable production and consumer.
TL;DR: In this article , the authors present an inductive framework to open the black box of big data competency following the logic of virtual value chain, and further explain the evolution of value creation structure from value chain to value network.
Abstract: Purpose As various different and even contradictory concepts are proposed to depict a firm's capabilities related to big data, and extant relevant research is fragmented and scattered in several disciplines, there is currently a lack of holistic and comprehensive understanding of how big data alters value creation by facilitating firm capabilities. To narrow this gap, this study aims to synthesize current knowledge on the firm capabilities and transformation of value creation facilitated by big data. Design/methodology/approach The authors adopt an inductive and rigorous approach to conduct a systematic review of 185 works, following the “Grounded Theory Literature-Review Method”. Findings The authors introduce and develop the concept of big data competency, present an inductive framework to open the black box of big data competency following the logic of virtual value chain, provide a structure of big data competency that consists of two dimensions, namely, big data capitalization and big data exploitation, and further explain the evolution of value creation structure from value chain to value network by connecting the attributes of big data competency (i.e. connectivity and complementarity) with the transformation of value creation (i.e. optimizing and pioneering). Originality/value The big data competency, an inclusive concept of firm capabilities to deal with big data, is proposed. Based on this concept, the authors highlight the significant contributions that extant research has made toward our understanding of how big data alters value creation by facilitating firm capabilities. Besides, the authors provide a future research agenda that academics can rely on to study the strategic management of big data.
TL;DR: In this article , the authors analyze the content on corporate social responsibility (CSR) of Gucci, Prada and Ermenegildo Zegna on the social networks Instagram, Facebook and TikTok in order to examine the focus of the publications of these luxury brands, what type of content is more frequent and which ones generate more interaction and engagement.
Abstract: PurposeThis study aims to analyze the content on corporate social responsibility (CSR) of Gucci, Prada and Ermenegildo Zegna on the social networks Instagram, Facebook and TikTok in order to examine the focus of the publications of these luxury brands, what type of content is more frequent and which ones generate more interaction and engagement.Design/methodology/approachAn interpretive content analysis of a sample of 92 posts on CSR published between December 2021 and June 2022 is used. For this purpose, an analysis sheet validated through theoretical constructs and pilot testing is used.FindingsMost of the social responsibility content of the fashion brands analyzed is linked to the use of sustainable materials, the protection of natural spaces and, in the particular case of Prada, the protection of the oceans. The posts that achieve the highest interactions are videos and photo reels. Although the strategies that significantly increase brands' reach on social networks are collaborations and joint posts with other fashion brands, as is the case of Gucci with NorthFace and Prada with Adidas. Also, one of the main findings of this research has been to identify that brands may be using TikTok – perhaps experimentally – to reach stakeholders in Asian countries, especially China, where other platforms such as Instagram or Facebook may have a more limited reach.Originality/valueThis research shows that the social responsibility activities of luxury fashion brands leverage the content marketing strategy in social networks. It also demonstrates the importance of the Asian market (mainly Chinese) in the outreach strategies of brands, as is the case of Gucci and Prada, which bet on CSR activities for the protection of the Asian tiger in the framework of the year of the tiger in the Chinese horoscope, as well as the publication of certain content on TikTok.
TL;DR: Wang et al. as mentioned in this paper created a suitable structure based on neutrosophic numbers to evaluate the safety performance in construction projects in such a way that the shortcomings can be highlighted with the reasoned measurement and possible strategies can be recommended.
Abstract: Purpose The main purpose of this paper is to create a suitable structure based on neutrosophic numbers to evaluate the safety performance in construction projects in such a way that the shortcomings can be highlighted with the reasoned measurement and possible strategies can be recommended. Design/methodology/approach Data envelopment analysis (DEA), which is a useful tool for performance appraisal, along with neutrosophic logic, which is one of the most complete tools for handling uncertainty phenomenon, has been used to evaluate the safety performance of construction projects. With this hybrid model, a new strategy is considered as an indicator for safety performance and comparisons are made between different units. Findings A total of 35 Chinese organizations with construction projects lasting between 1.5 and 2 years were selected for comparison. After processing the data into neutrosophic numbers and using the NN-DEA model, it can be found that projects that pay more attention to safety issues such as training and equipment are more efficient. Originality/value Since in the real world, there are uncertainties with different contradictions, and neutrosophical data can handle many of these challenges, using DEA model with neutrosophic numbers to evaluate the performance of construction projects from a safety perspective, can provide significantly better results. Therefore, considering that no study has been presented in this field so far, the authors will deal with this topic.
TL;DR: New hybrid aggregation operators for information fusion of single-valued neutrosophic numbers (SVNNs) to meet multi-criteria group decision-making (MCGDM) challenges are introduced and reveal that by choosing a suitable AO as per the choice of the expert, it will provide a wide range of compromise solutions for the decision-maker.
Abstract: PurposeSingle-valued neutrosophic sets (SVNSs) are efficient models to address the complexity issues potentially with three components, namely indeterminacy, truthness and falsity. Taking advantage of SVNSs, this paper introduces some new aggregation operators (AOs) for information fusion of single-valued neutrosophic numbers (SVNNs) to meet multi-criteria group decision-making (MCGDM) challenges.Design/methodology/approachEinstein operators are well-known AOs for smooth approximation, and prioritized operators are suitable to take advantage of prioritized relationships among multiple criteria. Motivated by the features of these operators, new hybrid aggregation operators are proposed named as “single-valued neutrosophic Einstein prioritized weighted average (SVNEPWA) operator” and “single-valued neutrosophic Einstein prioritized weighted geometric (SVNEPWG) operators.” These hybrid aggregation operators are more efficient and reliable for information aggregation.FindingsA robust approach for MCGDM problems is developed to take advantage of newly developed hybrid operators. The effectiveness of the proposed MCGDM method is demonstrated by numerical examples. Moreover, a comparative analysis and authenticity analysis of the suggested MCGDM approach with existing approaches are offered to examine the practicality, validity and superiority of the proposed operators.Originality/valueThe study reveals that by choosing a suitable AO as per the choice of the expert, it will provide a wide range of compromise solutions for the decision-maker.