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JournalISSN: 1869-5450

Social Network Analysis and Mining 

Springer Science+Business Media
About: Social Network Analysis and Mining is an academic journal published by Springer Science+Business Media. The journal publishes majorly in the area(s): Computer science & Social media. It has an ISSN identifier of 1869-5450. Over the lifetime, 1140 publications have been published receiving 16486 citations.


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Journal ArticleDOI
TL;DR: This study analyzes the influencing factors in terms of characteristics of the content communicated by the company over the level of online customer engagement measured by number of likes, comments and shares, and interaction duration for the domain of a Facebook brand page to show that there is a different effect of the analyzed factors over individual engagement measures.
Abstract: Social networks have become an additional marketing channel that could be integrated with the traditional ones as a part of the marketing mix. The change in the dynamics of the marketing interchange between companies and consumers as introduced by social networks has placed a focus on the non-transactional customer behavior. In this new marketing era, the terms engagement and participation became the central non-transactional constructs, used to describe the nature of participants’ specific interactions and/or interactive experiences. These changes imposed challenges to the traditional one-way marketing, resulting in companies experimenting with many different approaches, thus shaping a successful social media approach based on the trial-and-error experiences. To provide insights to practitioners willing to utilize social networks for marketing purposes, our study analyzes the influencing factors in terms of characteristics of the content communicated by the company, such as media type, content type, posting day and time, over the level of online customer engagement measured by number of likes, comments and shares, and interaction duration for the domain of a Facebook brand page. Our results show that there is a different effect of the analyzed factors over individual engagement measures. We discuss the implications of our findings for social media marketing.

585 citations

Journal ArticleDOI
TL;DR: A methodological framework for social media analytics in political context is proposed that summarizes most important politically relevant issues from the perspective of political institutions and corresponding methodologies from different scientific disciplines.
Abstract: In recent years, social media are said to have an impact on the public discourse and communication in the society. In particular, social media are increasingly used in political context. More recently, microblogging services (e.g., Twitter) and social network sites (e.g., Facebook) are believed to have the potential for increasing political participation. While Twitter is an ideal platform for users to spread not only information in general but also political opinions publicly through their networks, political institutions (e.g., politicians, political parties, political foundations, etc.) have also begun to use Facebook pages or groups for the purpose of entering into direct dialogs with citizens and encouraging more political discussions. Previous studies have shown that from the perspective of political institutions, there is an emerging need to continuously collect, monitor, analyze, summarize, and visualize politically relevant information from social media. These activities, which are subsumed under “social media analytics,” are considered difficult tasks due to a large numbers of different social media platforms as well as the large amount and complexity of information and data. Systematic tracking and analysis approaches along with appropriate scientific methods and techniques in political domain are still lacking. In this paper, we propose a methodological framework for social media analytics in political context. More specifically, our framework summarizes most important politically relevant issues from the perspective of political institutions and corresponding methodologies from different scientific disciplines.

464 citations

Journal ArticleDOI
TL;DR: A review of existing social recommender systems and some key findings from both positive and negative experiences in building socialRecommender systems are presented, and research directions to improve social recommendation capabilities are discussed.
Abstract: Recommender systems play an important role in helping online users find relevant information by suggesting information of potential interest to them Due to the potential value of social relations in recommender systems, social recommendation has attracted increasing attention in recent years In this paper, we present a review of existing recommender systems and discuss some research directions We begin by giving formal definitions of social recommendation and discuss the unique property of social recommendation and its implications compared with those of traditional recommender systems Then, we classify existing social recommender systems into memory-based social recommender systems and model-based social recommender systems, according to the basic models adopted to build the systems, and review representative systems for each category We also present some key findings from both positive and negative experiences in building social recommender systems, and research directions to improve social recommendation capabilities

449 citations

Journal ArticleDOI
TL;DR: Current developments, including those from outside the social sciences, are examined and their prospects for advances in substantive knowledge are considered and the need for interdisciplinary cooperation is highlighted.
Abstract: This paper reviews the development of social network analysis and examines its major areas of application in sociology. Current developments, including those from outside the social sciences, are examined and their prospects for advances in substantive knowledge are considered. A concluding section looks at the implications of data mining techniques and highlights the need for interdisciplinary cooperation if significant work is to ensue.

271 citations

Journal ArticleDOI
TL;DR: This survey paper presents past and present research works on measures of centrality in social network, and some applications ofcentrality measures in biology, research, security, traffic, transportation, drug, class room.
Abstract: Social networks are absolutely a useful and important place for connecting people within the world. A basic issue in a social network is to identify the key persons within it. This is why different centrality measures have been found over the years. In this survey paper, we present past and present research works on measures of centrality in social network. For this plan, we discuss mathematical definitions and different developed centrality measures. We also present some applications of centrality measures in biology, research, security, traffic, transportation, drug, class room. At last, our future research work on centrality measure is given.

245 citations

Performance
Metrics
No. of papers from the Journal in previous years
YearPapers
202382
2022236
2021121
202091
201966
201865