Journal ArticleDOI
Action Research: Its Nature and Validity
Peter Checkland,Sue Holwell +1 more
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In this paper, the authors review the nature and validity of action research and argue that its claim to validity requires a recoverable research process based upon a prior declaration of the epistemology in terms of which findings which count as knowledge will be expressed.Abstract:
The process of knowledge acquisition which has the strongest truth claim is the research process of natural science, based on testing hypotheses to destruction. But the application of this process to phenomena beyond those for which it was developed, namely, the natural regularities of the physical universe, is problematical. For research into social phenomena there is increasing interest in “action research” in various forms. In this process the researcher enters a real-world situation and aims both to improve it and to acquire knowledge. This paper reviews the nature and validity of action research, arguing that its claim to validity requires a recoverable research process based upon a prior declaration of the epistemology in terms of which findings which count as knowledge will be expressed.read more
Citations
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Insurance Sector Dynamics: Towards Transformation into Learning Organization.
TL;DR: In this article, the authors studied the influence of five critical factors on service quality in the insurance sector and proposed a generic solution to enhance the quality of service by proposing a holistic framework of learning organization.
Journal ArticleDOI
How to strengthen innovation support services in agriculture with regard to multi-stakeholder approaches
Guy Faure,Andrea Knierim,Alexandros Koutsouris,Hycenth Tim Ndah,Sarah Audouin,Eleni Zarokosta,Eelke Wielinga,Bernard Triomphe,Syndhia Mathé,Ludovic Temple,Kevin Heanue +10 more
TL;DR: In this article, the authors analyzed 57 case studies describing innovation processes in the EU AgriSpin project and characterized the key innovation support services (ISS) that support actors in innovating.
Journal ArticleDOI
Reply to Eden and Ackermann: Any future for problem structuring methods?
TL;DR: These comments are written in the light of Eden and Ackermann’s Where Next for Problem Structuring Methods and are intended to be both complementary to their paper and complimentary towards their judgements, with which they largely agree.
Journal ArticleDOI
Exploring the ethical implications of business analytics with a business ethics canvas
TL;DR: An ethical dimension can be embedded in the everyday exploration of analytics development opportunities, as distinct from a stand-alone ethical decision-making tool or as an overlay of a general set of guiding principles.
References
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Book
Systems Thinking, Systems Practice
TL;DR: The Soft Systems Methodology (SSM) as discussed by the authors is an alternative approach which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face.
Book
Participatory Action Research
TL;DR: Whyte as discussed by the authors discusses the role of the social scientist in participatory action research in agricultural research and development in the context of agricultural data collection and data sharing in the field of agricultural research.
Book
Soft Systems Methodology in Action
Peter Checkland,Jim Scholes +1 more
TL;DR: The Emergence of Soft Systems Thinking as discussed by the authors is a seminal work in the field of soft systems thinking, and it can be found in the Soft Systems Methodology--the Parts.
Journal ArticleDOI
An Assessment of the Scientific Merits of Action Research.
Gerald I. Susman,Roger D. Evered +1 more
TL;DR: Action research can base its legitimacy as science in philosophical traditions that are different from those which legitimate positivist science as discussed by the authors, and the appropriateness of positivism is questioned as a basis for judging the scientific merits of action research.