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PatentDOI

Closed-loop command and response system for automatic communications between interacting computer systems over an audio communications channel

Martin R. M. Dunsmuir
- 28 Feb 2007 - 
- Vol. 131, Iss: 4, pp 3203
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TLDR
In this paper, a system and method for enabling two computer systems to communicate over an audio communications channel, such as a voice telephony connection, is presented, which includes a software application that enables a user's computer to call, interrogate, download, and manage a voicemail account stored on a telephone company's computer, without human intervention.
Abstract
A system and method for enabling two computer systems to communicate over an audio communications channel, such as a voice telephony connection. Such a system includes a software application that enables a user's computer to call, interrogate, download, and manage a voicemail account stored on a telephone company's computer, without human intervention. A voicemail retrieved from the telephone company's computer can be stored in a digital format on the user's computer. In such a format, the voicemail can be readily archived, or even distributed throughout a network, such as the Internet, in a digital form, such as an email attachment. Preferably a computationally efficient audio recognition algorithm is employed by the user's computer to respond to and navigate the automated audio menu of the telephone company's computer.

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