Human values and the design of computer technology

TLDR: This chapter discusses human agency and responsible computing, which has implications for computer system design in the United States and discusses value-Sensitive design.

Abstract: Introduction Part I Conceptualizing Human Values in Design: 1 Bias in computer systems 2 Accountability in a computerized society 3 Disability, inability, and cyberspace 4 Do categories have politics? The language/action perspective reconsidered 5 Categories, disciplines, and social coordination 6 Commentary on Suchman article and Winograd response 7 Social impact statements: Engaging public participation in information technology design Part II Computers as Persons? - Implications for Design: 8 Computers are social actors: a review of current research 9 When the interface is a face: 'social' human-computer interaction 10 'It's the computer's fault' : reasoning about computers as moral agents 11 Interface agents: metaphors with character 12 Human agency and responsible computing: Implications for computer system design Part III Practising Value-Sensitive Design: 13 Workplace database systems: difficulties of data collection and presentation 14 Eliminating a hardware switch: weighing economics and values in a design decision 15 Steps toward universal access within a communications company 16 Social choice about privacy: intelligent vehicle-highway systems in the United States