Journal ArticleDOI
Research Commentary---Digital Infrastructures: The Missing IS Research Agenda
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TLDR
Three new directions for IS research are proposed: theories of the nature of digital infrastructure as a separate type of IT artifact, sui generis; digital infrastructures as relational constructs shaping all traditional IS research areas; and paradoxes of change and control as salient IS phenomena.Abstract:
Since the inauguration of information systems research (ISR) two decades ago, the information systems (IS) field's attention has moved beyond administrative systems and individual tools. Millions of users log onto Facebook, download iPhone applications, and use mobile services to create decentralized work organizations. Understanding these new dynamics will necessitate the field paying attention to digital infrastructures as a category of IT artifacts. A state-of-the-art review of the literature reveals a growing interest in digital infrastructures but also confirms that the field has yet to put infrastructure at the centre of its research endeavor. To assist this shift we propose three new directions for IS research: (1) theories of the nature of digital infrastructure as a separate type of IT artifact, sui generis; (2) digital infrastructures as relational constructs shaping all traditional IS research areas; (3) paradoxes of change and control as salient IS phenomena. We conclude with suggestions for how to study longitudinal, large-scale sociotechnical phenomena while striving to remain attentive to the limitations of the traditional categories that have guided IS research.read more
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References
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Electronic markets and electronic hierarchies
TL;DR: By reducing the costs of coordination, information technology will lead to an overall shift toward proportionately more use of markets—rather than hierarchies—to coordinate economic activity.
Journal Article
Electronic markets and electronic hierarchies
TL;DR: By reducing the costs of coordination, information technology will lead to an overall shift toward proportionately more use of markets, rather than hierarchies, to coordinate economic activity as discussed by the authors, which is a positive development.
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Research Commentary: Desperately Seeking the IT in IT Research--A Call to Theorizing the IT Artifact
TL;DR: It is proposed that IS researchers begin to theorize specifically about IT artifacts, and then incorporate these theories explicitly into their studies, and believe that such a research direction is critical if IS research is to make a significant contribution to the understanding of a world increasingly suffused with ubiquitous, interdependent, and emergent information technologies.
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Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms
TL;DR: It is argued that information technology investments and capabilities influence firm performance through three significant organizational capabilities (agility, digital options, and entrepreneurial alertness) and strategic processes (capability-building, entrepreneurial action, and coevolutionary adaptation).
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Steps Toward an Ecology of Infrastructure: Design and Access for Large Information Spaces
Susan Leigh Star,Karen Ruhleder +1 more
TL;DR: A large-scale custom software effort, the Worm Community System (WCS), a collaborative system designed for a geographically dispersed community of geneticists, is analyzed, using Bateson's model of levels of learning to analyze the levels of infrastructural complexity involved in system access and designer-user communication.