Journal ArticleDOI
Student perceptions of themselves as ‘consumers’ of higher education
TLDR
This paper conducted a qualitative study with students across seven different UK higher education institutions and found that while there is evidence of growing identification with a consumer-oriented approach, this does not fundamentally capture their perspectives and relationships to higher education.Abstract:
This article first offers a survey of what has become an area of increasing interest in higher education: the rise of the so-called ‘student-consumer’. This has been linked in part to the marketisation of higher education and the increased personal financial contributions individual students make towards their higher education. Drawing upon a qualitative study with students across seven different UK higher education institutions, the article shows that while there is evidence of growing identification with a consumer-orientated approach, this does not fundamentally capture their perspectives and relationships to higher education. The article shows the degree of variability in attitude and approaches towards consumerism of higher education and how students still perceive higher education in ways that do not conform to the ideal student-consumer approach. The implications for university relations and how policy-makers and institutions themselves approach the issue are discussed.read more
Citations
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Journal ArticleDOI
The student-as-consumer approach in higher education and its effects on academic performance
TL;DR: In this paper, the authors examined the extent to which students express a consumer orientation and its effects on academic performance by surveying 608 undergraduates at higher education institutions in England about their consumer attitudes and behaviours in relation to their higher education, learner identity and academic performance.
Journal ArticleDOI
Conceptions of the value of higher education in a measured market
TL;DR: In this paper, a critical analysis is developed of the dominant meanings of value in marketised higher education, including the relationship between value and quality, consumerism, goods and performativity.
Journal ArticleDOI
The Covid-19 pandemic and the dissolution of the university campus: implications for student support practice
Rille Raaper,Chris Brown +1 more
TL;DR: In this article, the authors proposed an approach of social network analysis for developing effective support for students from different socio-economic backgrounds in higher education during the Covid-19 crisis and proposed a number of recommendations for university staff to consider when developing effective student support.
Journal ArticleDOI
Social Media in Higher Education: A Framework for Continuous Engagement
Vikas Kumar,Pooja Nanda +1 more
TL;DR: There is a need to have a stronger connection between mobile technology integration and a learning-theoretical framework to guide research, practice, and policy as well as an appropriate evidence-based learning design framework.
Journal ArticleDOI
Making markets through digital platforms: Pearson, edu-business, and the (e)valuation of higher education
TL;DR: In this paper, the authors describe the new business model and market form of the web as platform capitalism and surveillance-based digital capitalism, which have begun to infuse the higher education l...
References
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Book
Modernity and Ambivalence
TL;DR: A case study in the Sociology of Assimilation (I): Trapped in Ambivalence as mentioned in this paper, a case study of the social construction of ambivalence in the social sciences.
Journal ArticleDOI
Having, being and higher education: the marketisation of the university and the transformation of the student into consumer
TL;DR: In this paper, the authors draw from Fromm's humanist philosophy to argue that the current higher education (HE) market discourse promotes a mode of existence where students seek to "have a degree" rather than "be learners".
Book
The Consumer Society
TL;DR: In fact, it is not even true that consumer products, the signs of this social institution, establish this primary democratic platform: for, in themselves, and taken individually (the car, the razor, etc.), they have no meaning: it is their constellation, their configuration, the relation to these objects and their overall social 'perspective' which alone have a meaning as discussed by the authors.
Book
Creating Citizen-Consumers: Changing Publics and Changing Public Services
TL;DR: The authors explored the principle of choice across a range of public service provision (health, social care, and policing) using empirical data from an ESRC funded study and explored how the demanding and sceptical citizen-consumer was discovered and interpreted and how s/he came to play a cetral role in the continuing remaking of public services.