A measure of visitor satisfaction with outdoor recreation is important for effective management. Cronbach's theory of generalizability was used to estimate the effects of time of measurement, item context, and item content on a recreation satisfaction measure, which was given to floaters on two rivers. The influences of item content, item context, and times were large, small, and none, respectively.

/pdf/generalizability-of-a-measure-of-visitor-satisfaction-with-4b8lw40si7.pdf

Subtractive Models of Satisfaction: Cognitive Processes or Measurement Artifact?

Generalizability of a Measure of Visitor Satisfaction with 0utdoor Recreation

Managerial attitudes and performance

https://files.eric.ed.gov/fulltext/ED023138.pdf

Subtractive Models of Satisfaction: Cognitive Processes or Measurement Artifact?

Citations

Generalizability of a Measure of Visitor Satisfaction with 0utdoor Recreation

References

Managerial attitudes and performance

What is job satisfaction

Measurement and meaning of job satisfaction.

Expectancy models of job satisfaction, occupational preference and effort: A theoretical, methodological, and empirical appraisal.

Scientists in Organizations: Productive Climates for Research and Development

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