Open AccessBook
The End of Lawyers?: Rethinking the Nature of Legal Services
TLDR
In this article, the authors discuss the evolution of legal service, the path to commoditisation, and the pull of the market, shedding light on various conundra Decomposing legal service Resourcing the evolution Two case studies.Abstract:
Introduction 1. The beginning of the end The challenge for lawyers Four thoughts A journey The Future of Law Progress over the last decade The flow of this book 2. The evolution of legal service The path to commoditisation The pull of the market Shedding light on various conundra Decomposing legal service Resourcing the evolution Two case studies 3. Trends in technology Exponential growth Information satisfaction Community and collaboration The net generation Clicks and mortals Disruptive technologies 4. Disruptive legal technologies Document assembly Online community e-learning Personalised alerting The electronic market Online legal guidance Embedded legal content 5. The client grid The asymmetry of lawyers and clients The law firm grid The client grid Three possible models Meeting clients' challenges The role of clients 6. Resolving and dissolving disputes Litigation support revisited Electronic disclosure Electronic filing Case management Online dispute resolution Dispute avoidance 7. Access to law and to justice Public information policy Critique Current systems Promulgation A law unto itself? AFTERWORDread more
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Interacting with Information
Ann Blandford,Simon Attfield +1 more
TL;DR: This lecture discusses how people interact with information in terms of an "information journey," in which people recognise a need for information, find information, interpret and evaluate that information in the context of their goals, and use the interpretation to support their broader activities.
Journal ArticleDOI
How different is professional service operations management
Michael Lewis,Andrew D. Brown +1 more
TL;DR: In this article, a detailed analysis of the operational and operations management characteristics of a professional service firm, a legal partnership, is presented, and the results suggest a number of refinements to existing conceptualizations of the professional service type operation and indicated areas where professional service operations management should be viewed as highly distinctive.
Journal ArticleDOI
Understanding professionals and their workplaces: The mission of the Journal of Professions and Organization
TL;DR: The growing importance of professions and the organizations in which they work is described, some trends in relevant scholarly research on this topic are traced, and aspects of the journal’s mission, philosophy, and policies are presented.
Book
Judging Civil Justice
TL;DR: A trenchant critique of developments in civil justice that questions modern orthodoxy and points to a downgrading of civil justice is given in this paper, where the authors point out that civil justice has been downgraded.
Book
Civil Justice, Privatization, and Democracy
TL;DR: In this article, the authors discuss the challenges for the future of reform in the legal system and discuss the potential for the privatisation of civil courts in the future in the country.