Journal ArticleDOI
Towards a consensus knowledge management success definition
TLDR
The proposed definition of KM success provides practitioners with four dimensions that can be used to construct organization‐specific measures for indicating when their KM initiative is successful as the literature does not provide a definition of when KM can be considered successful.Abstract:
– The purpose of this paper is to propose a definition of KMS success., – The paper uses a consensus‐building approach to derive the definition. An expert panel was used to generate a list of possible KM success definitions. A survey was used to identify a likely definition from this list. A second survey was used to further refine the proposed KM success definition. Finally, analysis of the survey comments was used to finalize the proposed definition., – KM success is a multidimensional concept. It is defined by capturing the right knowledge, getting the right knowledge to the right user, and using this knowledge to improve organizational and/or individual performance. KM success is measured by means of the dimensions: impact on business processes, impact on strategy, leadership, and knowledge content., – An additional survey should be performed that tests the constructs of the proposed KM success definition. Additionally, future research should focus on identifying a set of measures that can be used to measure KM success and determining whether KM and KM System (KMS), success are the same or different constructs., – The proposed definition of KM success provides practitioners with four dimensions that can be used to construct organization‐specific measures for indicating when their KM initiative is successful., – This is important, as the literature, while providing much support for identifying KM critical success factors, does not provide a definition of when KM can be considered successful. Knowing when a KM initiative is successful is important for organizations and practitioners.read more
Citations
More filters
Journal ArticleDOI
Investigating the current state and impact of the intellectual capital academic discipline
Alexander Serenko,Nick Bontis +1 more
TL;DR: The most influential articles published in the Journal of Intellectual Capital (JIC) were identified and an analysis of their cited and citing works was done in this article, where the authors investigated the current state of intellectual capital (IC) as an academic discipline, and explore the impact of IC on the state of practice.
Journal ArticleDOI
A Revised Knowledge Pyramid
TL;DR: This paper posits that the knowledge pyramid is too basic and fails to represent reality and presents a revised knowledge-KM pyramid, which includes knowledge management as an extraction of reality with a focus on organizational learning.
Journal ArticleDOI
Big Data, the Internet of Things, and the Revised Knowledge Pyramid
TL;DR: This paper expands the revised knowledge pyramid to include the Internet of Things and Big Data and results are a revision of the data aspect of the knowledge pyramid.
Journal ArticleDOI
Knowledge Management and the Creation of Business Value
TL;DR: This study proposes an integrated model that incorporates both perspectives, in which the business value of KM is the dependent variable and effective KM process implementation is an important antecedent, and hypothesize that two contextual factors, top management support and organizational culture, are positively related to business value.
References
More filters
Journal ArticleDOI
Information Systems Success: The Quest for the Dependent Variable
TL;DR: A large number of studies have been conducted during the last decade and a half attempting to identify those factors that contribute to information systems success, but the dependent variable in these studies-I/S success-has been an elusive one to define.
Journal ArticleDOI
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
TL;DR: This paper discusses many of the important IS success research contributions of the last decade, focusing especially on research efforts that apply, validate, challenge, and propose enhancements to the original model.
Journal Article
Successful knowledge management projects
TL;DR: In a study of thirty-one knowledge management projects in twenty-four companies, the authors examined the differences and similarities of the projects, from which they developed a typology.
Book
Decision support systems and intelligent systems
Efraim Turban,Jay E. Aronson +1 more
TL;DR: This comprehensive, reader-friendly text covers the latest decision support theories and practices used by managers and organizations and is recommended for managers interested in Decision Support Systems, Computerized Decision Making, and Management Support Systems.
Related Papers (5)
Review: Knowledge management and knowledge management systems: conceptual foundations and research issues
Maryam Alavi,Dorothy E. Leidner +1 more