Book ChapterDOI
Understanding Users Through Three Types of Personas
Lene Rostgaard Nielsen,Marta Larusdottir,Lars Bo Larsen +2 more
- pp 330-348
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TLDR
In this paper, the authors report experiences of coaching IT professionals in defining agile user stories based on personas, called: Persona User Stories (PUS), which is a suggested method to extend IT professionals' understanding of users and users' needs.Abstract:
Personas is a suggested method to extend IT professionals' understanding of users and users’ needs. A common advantage expressed is that personas extend the IT professionals’ empathy for the users, but a disadvantage is that personas are typically defined at the start of a software project and gradually are forgotten, since there is little reference to the personas through the software development project. In this paper we report experiences of coaching IT professionals in defining agile user stories based on personas, called: Persona User Stories (PUS). The aim of these workshops, was to extend the usage of personas and thereby extend the IT professionals’ understanding of their users. In a research project with three companies, we coached teams of IT professionals in three-hour workshops with 76 participants in total. The workshops were conducted at each company using personas already defined by the IT professionals. The persona descriptions were based on three types of information: (a) assumptions, (b) secondary research, and (c) data specific to a project. Our findings show that personas based on assumptions result in the participants questioning the description of the personas and having difficulties in understanding the personas. For making the persona user stories (PUS), the participants used themselves more often as a reference when working with the assumption based personas, than the participants using the other two types of personas.read more
Citations
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Book ChapterDOI
Introducing an Innovative International Format for Experience-Based Sustainability Entrepreneurship Education: The YEEES Sustainability Camps
TL;DR: The YEEES Sustainability Camps as discussed by the authors is an innovative format for sustainabilityoriented entrepreneurship education that gives participants from different backgrounds the opportunity to obtain real-life experience by helping solve sustainability issues in an international context.
Journal ArticleDOI
Archives in action. The impact of digital technology on archaeological recording strategies and ensuing open research archives
TL;DR: In this paper , the authors focus on the practice of archiving of ongoing, post-excavation archaeological research with an audience, as opposed to well-established reflexive research into excavation and museum practices.
Journal ArticleDOI
Usage of personas in the construction industry
TL;DR: In this article , a study on the use of personas was carried out during a building trade related software development EU project, where participants were introduced to the personas tool and encouraged to use it in their work in technical development.
References
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Competing paradigms in qualitative research.
Egon G. Guba,Yvonna S. Lincoln +1 more
TL;DR: This is also one of the factors by obtaining the soft documents of this competing paradigms in qualitative research by online as discussed by the authors. But, it will totally squander the time.
Book ChapterDOI
The Inmates are Running the Asylum
TL;DR: By purposefully designing software-based products to be more human and forgiving, the authors can automatically make them more inclusive, more class- and color-blind, Alan Cooper writes.
Book
The Structures of the Life-World
TL;DR: In this paper, the structure of what Husserl calls the "life-world" (Lebenswelt) is considered, in which, in the natural attitude, we, as human beings among fellow-beings, experience culture and society, take a stand with regard to their objects, are influenced by them and act upon them.
Book
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
TL;DR: The Inmates are Running The Asylum as mentioned in this paper is a classic book about software development environments where programmers and engineers run the show and end up being "back-seat drivers" for product development.
Book
The Persona Lifecycle: Keeping People in Mind Throughout Product Design
John S. Pruitt,Tamara Adlin +1 more
TL;DR: In this paper, the authors present techniques and tools related to planning, creating, communicating, and using personas to create great product designs, addressing the how of creating effective personas and using them to design products that people love.