Ambiguity and relational signals in regulator–regulatee relationships
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Ambiguity is a common feature in regulator-regulatee relationships, as revealed by ethnographic studies. The reality of regulatory encounters often does not align with the idealized "game" framework proposed by Ayres and Braithwaite's theory . To address this ambivalence, a relational signaling approach can be used. This approach deconstructs the regulatory game into different types of relationships and manages ambiguity through relational signals, which are behaviors that hold specific meanings depending on the nature of the relationship . These relational signals allow for varying interpretations of cooperation, defection, and mutual social control in different regulator-regulatee dyads . The use of relational signals helps to navigate the complexities and uncertainties inherent in regulatory encounters, providing a more nuanced understanding of the dynamics between regulators and regulatees .
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| This case study examines how ambiguity and relational signals impact interactions between regulators and regulatees in the healthcare industry. | |
60 Citations | The article proposes a relational signaling approach to address the ambiguity in regulator-regulatee relationships and discusses different types of relationships and their corresponding behaviors. |
Open access•Posted Content 2 Citations | The article proposes a relational signaling approach to address ambiguity in regulator-regulatee relationships, where behaviors have different meanings depending on the nature of the relationship. |
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