How does emotional labor effect levels of burnout?
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Emotional labor has been found to have an impact on levels of burnout. Several studies have examined this relationship in different occupational settings. Jeung et al. found that emotional labor was positively associated with burnout in firefighters . Yigit and Ay found no significant effect of emotional labor on burnout in family physicians . Song et al. found that burnout partially mediated the relationship between emotional labor and presenteeism in nurses . Załuski and Makara-Studzińska found that emotional labor was positively correlated with burnout in nurses, and that the level of work engagement moderated this relationship . Chen et al. found that emotional labor was positively correlated with emotional exhaustion, which in turn had a mediating effect on the relationship between emotional labor and physical and mental health in health professionals . Overall, these studies suggest that emotional labor can contribute to burnout, although the specific effects may vary depending on the occupational setting and other factors.
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7 Citations | Emotional labor can contribute to higher levels of burnout among nurses in tertiary-level hospitals. |
| The study found that emotional labor behaviors do not have a significant effect on burnout levels in family physicians. | |
| Emotional labor is positively related to occupational burnout syndrome, indicating that it can contribute to higher levels of burnout. |
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