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How does the adoption of digital technologies mediated by digital service innovation affect firm performance? 


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The adoption of digital technologies, mediated by digital service innovation, significantly impacts firm performance. Studies show that digital technology adoption enhances innovation performance, with effects mediated by knowledge base breadth and depth . Additionally, leveraging digitalization through servitization partially mediates the relationship between digitalization and firms' financial performance, with moderating effects based on organizational risk-taking tolerance and network capabilities . Furthermore, embedding into digital technology innovation networks positively affects innovation performance, with knowledge acquisition mediating this relationship and digital transformation moderating the effects on firms' innovation performance . These findings collectively highlight the crucial role of digital service innovation in mediating the relationship between digital technology adoption and firm performance, emphasizing the need for firms to strategically leverage digital innovations for sustainable growth.

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Digitalization, mediated by servitization, enhances firms' financial performance. Servitization partially mediates this relationship, with effects moderated by organizational risk tolerance and network capabilities, impacting performance differently based on service levels.
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Digital technology adoption positively influences innovation performance through knowledge base breadth and depth. Technological capability moderates the indirect effect of knowledge base breadth on innovation performance.
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