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Understanding feedback from user studies? 

Adaptation (computer science)
Product (mathematics)
Categorization
Software development
Context (archaeology)
Best insight from top research papers

Understanding feedback from user studies is crucial in software development. User feedback provides valuable insights into identifying bugs, features, usability issues, understanding user needs, and prioritizing requirements . It also aids in shaping software adaptation decisions and pinpointing areas for system evolution . Different methods, such as analyzing actionable emotions triggered during interactions with software services and interpreting feedback signals like verbal-vocal cues and gestures, are employed to comprehend user feedback effectively . The process of gathering feedback should be adaptive to the context of use, emphasizing the need for systematic engineering approaches in feedback acquisition mechanisms . Overall, user feedback serves as a cornerstone for enhancing user experience and driving software evolution in response to user requirements and perceptions.

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Papers (5)Insight
Proceedings Article•DOI
Leveraging User Experience for Enhancing Product Design: A Study of Data Collection and Evaluation
08 Jun 2023
User feedback is crucial for product design. Various methods exist for collecting and evaluating user experience data, aiding in understanding user perceptions and interactions with products.
Proceedings Article•DOI
Understanding User Feedback Through Negative Emotions: A Learning Experience
Franci Suni-Lopez, Angela Mayhua-Quispe, Nadia Rodriguez-Rodriguez 
15 Nov 2022
The paper proposes teaching implicit user feedback through negative emotions analysis, showing positive student response to using emotion recognition technologies for understanding feedback.
Open access•Proceedings Article•DOI
On the Role of User Feedback in Software Evolution: a Practitioners’ Perspective
Simon van Oordt, Emitza Guzman 
01 Sep 2021
7 Citations
User feedback in software evolution helps identify bugs, features, understand users, and prioritize requirements. Challenges include manual analysis and decentralized feedback across channels and departments.
Open access•Proceedings Article•DOI
The design of adaptive acquisition of users feedback: An empirical study
Malik Almaliki, Cornelius Ncube, Raian Ali 
28 May 2014
31 Citations
Users' feedback aids software adaptation decisions and evolution. Adaptive acquisition mechanisms are crucial for enhancing feedback quality, user satisfaction, and socially-adaptive software.
Open access•Book Chapter•DOI
Understanding how well you understood – context- sensitive interpretation of multimodal user feedback
Hendrik Buschmeier, Stefan Kopp 
12 Sep 2012
2 Citations
The paper discusses interpreting user feedback signals (verbal, gestures, gaze) to understand the user's mental state, aiding virtual agents in adapting appropriately for effective communication.

Related Questions

How does user feedback influence product decisions in a company's innovation strategy?5 answersUser feedback plays a crucial role in shaping a company's innovation strategy. It provides valuable insights into how consumers perceive and interact with products, aiding in new product development and improvement. Studies suggest that the amount and types of feedback content, such as cost and benefit-related feedback and functionality-related feedback, impact the likelihood of idea implementation. Furthermore, user-generated reviews can influence product innovation decisions, with long and easy-to-read reviews with mildly negative feedback being particularly impactful. Overall, user feedback not only guides firms in repositioning their brands and enhancing product features but also helps in understanding user experiences and preferences, ultimately driving innovation and competitiveness in the market.
How community feedback shapes user behavior?4 answersCommunity feedback has a significant impact on user behavior. Negative feedback leads to detrimental effects, as authors of negatively-evaluated content contribute more but their future posts are of lower quality. They are also more likely to evaluate their fellow users negatively, creating a negative ripple effect in the community. On the other hand, positive feedback does not have the same effects, as it does not encourage rewarded authors to contribute more or improve the quality of their posts. Interestingly, authors who receive no feedback are more likely to leave the community. Additionally, user feedback serves as a means of indicating the credibility of online content, helping community members in their knowledge-seeking process. It is influenced by social factors such as reciprocity, online reputation, trust in user involvement mechanisms, and affective and normative community commitments.
How do students and staff understand feedback and practices?4 answersStudents and staff have different understandings of feedback and its practices. For students, feedback seeking is important for their feedback literacy, and they seek feedback from various sources throughout the writing assessment process. However, it is unclear whether students effectively use feedback to further their learning. On the other hand, staff, specifically international teaching staff, have their feedback practices influenced by their cultural and linguistic experiences. The intercultural dimension plays a significant role in feedback dialogues between staff and students. Therefore, it is crucial to consider the cultural and linguistic backgrounds of both students and staff when understanding feedback and its practices.
How does feedback?4 answersFeedback is a powerful tool for improvement of student learning. It involves learners using performance-related inputs to enhance their work or learning strategies. Feedback literacy, which refers to the capacity to exploit feedback opportunities, is essential for learners to harness insights productively. New paradigm feedback practices emphasize student generation of insights to inform their development. These practices are discussed within five inter-related themes: feedback literacy partnerships, feedback seeking strategies, peer feedback, digitally-enabled feedback, and feedback in online learning environments. Feedback plays a crucial role in reorienting the actions of teachers, parents, or students towards achieving specific learning goals. It can be offered about the results of the activity, the learning process itself, or the student's self-regulation in learning activities. Giving direct and empathetic feedback allows students to express their opinions, give feedback in turn, and recognize problems when they arise. Tact, empathy, and understanding are necessary for effective feedback, as they help teachers correct, direct, and manage challenges while building collaborative and caring communities. Feedback has been identified as an important part of the learning experience and is integral to formative assessment and assessment for learning. It serves both students and teachers by providing insights into performance and understanding, and it is one of the most influential factors affecting student learning. Feedback on clinical team performance in healthcare settings is a complex and open-ended sociotechnical system. It involves various entities and interrelationships, and its outcomes are influenced by contextual decision-making structures, responses to controversy, feedback loop practices, and the use of intermediaries. Changes resulting from feedback may not necessarily reflect a change in clinical practice or patient outcomes. Feedback is a high impact intervention on student learning, but research has focused more on giving feedback rather than how students receive it. Students assign their own meaning to feedback based on prior experiences, self-reflection, or dialogue with teachers or peers. The emotional affect of feedback influences its effect on learning, and students have clear views on what constitutes effective feedback practice.
How does having choice influence feedback?3 answersHaving choice does not necessarily lead to improved performance or learning outcomes when it comes to feedback. In a study by Gal Ziv et al., participants were given a choice regarding the frequency of their received feedback, but this choice did not result in better performance during practice or in the post-test. Similarly, Maria Cutumisu found no differences in performance or the choice to revise digital posters between participants who chose their critical feedback and those who were assigned the same feedback. On the other hand, Bin Lou et al. found that feedback-evoked event-related potentials were modulated by both the reward level and stimulus salience, suggesting that the valence of prediction error is more important than the valence of the actual feedback. Tineke de Haan et al. discovered that older adults showed diminished evaluation of positive feedback and reduced knowledge updating related to changes in choice behavior, leading to reduced learning performance. Therefore, the influence of having choice on feedback can vary depending on the specific context and individual factors.
What to study for user experience?9 answers

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