How does social media affecting marketing?5 answersSocial media significantly impacts marketing by enabling brands to build awareness, establish social proof, target advertising, leverage influencer marketing, and engage with customers in real time. It has transformed consumer behavior and brand reputation by providing a platform for customers to express opinions and share interactions, influencing potential customers' perceptions. Social media marketing activities affect brand value through consumer experiences, brand awareness, and value consciousness, ultimately enhancing the overall brand experience. Moreover, social media plays a crucial role in e-commerce and marketing, with businesses utilizing it for communication, marketing, and profit generation, especially targeting the youth demographic for online purchases. The impact of social media on marketing communication is profound, with its integration in various marketing processes, stakeholder communication, and organizational activities.
How does ewom contribute to brand equity?5 answersElectronic Word of Mouth (eWOM) significantly contributes to brand equity through various mechanisms. Studies have shown that eWOM consensus among online community members can lead to significant changes in brand attitude, impacting brand image negatively. Additionally, eWOM acts as a mediator between relationship marketing practices and brand resonance, enhancing brand loyalty and engagement. Social media usage characteristics, such as personality and informational traits, influence eWOM, which in turn affects trust and brand awareness, ultimately impacting brand equity positively. Furthermore, eWOM credibility stimulated through Social Networking Sites (SNSs) plays a crucial role in shaping brand image and influencing consumer purchase intentions, further solidifying brand equity. Overall, eWOM plays a vital role in shaping consumer perceptions, trust, and loyalty towards a brand, thereby enhancing its overall equity.
How does family income influence the use of social media for marketing?5 answersFamily income has a significant influence on the use of social media for marketing. People with high household incomes tend to use social media the most. Higher household income is associated with increased social media use. Understanding where and how frequently users are on social media can provide a competitive advantage for companies in terms of brand awareness, customer satisfaction, quality, reach, and profit.
What is ewom?5 answersElectronic word-of-mouth (eWOM) refers to the sharing of information and opinions about products or services through online platforms. It is a more recent form of word-of-mouth that has gained significance with the expansion of the internet and social media. eWOM plays a crucial role in consumer decision-making, particularly in the context of tourism and hospitality industries. Online reviews and user-generated content are important sources of eWOM, providing valuable information for consumers in their decision-making process. The influence of eWOM on consumer behavior and attitudes has been widely studied, with research showing that it can significantly impact consumer choices and perceptions. The characteristics of eWOM messages, such as trustworthiness and usefulness, also play a role in shaping consumer perceptions and behaviors. Overall, eWOM has emerged as a key area of research, with studies focusing on its impact, trends, and themes in various industries.
How does social media marketing affect sales?3 answersSocial media marketing has a significant impact on sales. It allows businesses to build relationships with customers and generate qualified leads through e-referrals. By using social media platforms, businesses can execute sales strategies, spot trends, and sell online in both B2B and B2C environments. Social media marketing also helps in capturing mobile sales, which is a growing segment with the increasing adoption of smartphones and tablets. Additionally, social media marketing can lead to improved customer satisfaction, better professional relationships, and increased effectiveness. It can also impact traveler behavior and supplier strategies in the tourism and hospitality sector, leading to increased customer loyalty and electronic word-of-mouth communication. Overall, social media marketing has the potential to increase sales and revenues by engaging customers and prospects, fostering online communication, and supporting business strategies.
How does social media marketing on Instagram affect the entertainment industry?5 answersSocial media marketing on Instagram has a significant impact on the fashion and entertainment industry. The use of Instagram for marketing purposes has become increasingly competitive in the fashion industry, with fashion entrepreneurs utilizing Instagram to market their products and increase consumer purchase intention. Additionally, Instagram has revolutionized the way brands communicate with consumers, providing a powerful platform for visual marketing and brand building, particularly in the entertainment industry. Furthermore, Instagram marketing activities have been found to affect brand equity, leading to attitudinal and behavioral loyalty towards the brand, which is particularly relevant for the entertainment industry. The emergence of user-generated content on Instagram is also reshaping the way brands engage with consumers, providing new opportunities for businesses, including those in the entertainment industry, to connect and engage with their audiences like never before.