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Abdellatif El Faker

Researcher at Mohammed V University

Publications -  6
Citations -  28

Abdellatif El Faker is an academic researcher from Mohammed V University. The author has contributed to research in topics: Social CRM & Computer science. The author has an hindex of 2, co-authored 5 publications receiving 14 citations.

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A social CRM analytic framework for improving customer retention, acquisition, and conversion

TL;DR: In this article, the authors proposed a social CRM analytic framework, which includes various analytical approaches, aiming at improving customer retention, acquisition, and conversion, and the proposed framework has been tested on various datasets and extensively evaluated based on several performance metrics.
Proceedings ArticleDOI

A profile-based Big data architecture for agricultural context

TL;DR: An effective Big data architecture based on profiling system is proposed which can assist producers, consulting companies, public bodies and research laboratories to make better decisions by providing them real time data processing, and a dynamic big data service composition method, to enhance and monitor the agricultural productivity.
Journal ArticleDOI

Business intelligence using the fuzzy-Kano model

TL;DR: A decision support framework for dynamically transforming the voice of the customer data into actionable insight is proposed and tested on an empirical dataset based on several performance metrics including accuracy, precision, recall, and F-score.
Proceedings ArticleDOI

Enhancing Social Network Communication through Dynamic Clustering Balance

TL;DR: A novel method to ensure balance in social networks, which is fundamentally based on K-means clustering algorithm is presented, and results indicate that the proposed model is efficient in terms of improving social network balance, and provides a considerable added value.
Journal ArticleDOI

Machine learning approach for integrated maintenance and spare parts management strategies

TL;DR: In this paper , a data mining and machine learning approach for integrated maintenance/production and spare parts management problems for components of a wind farm where the level of degradation is noticeable is targeted.