Manajemen pemasaran i

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Services Marketing Integrating Customer Focus Across The Firm

In biological electron microscopy (EM), the last fifty years have been largely dedicated to the elucidation of cellular ultrastructural detail. The developmental research that has been needed to resolve cell structure is now part of the history of the subject Newman and Hobot 1999). Fixation and resin embedding methods for observing structure have been relegated to the routine in most laboratories. The ultrastructural aim is necessarily towards stabilising tissue to protect its structure during the deleterious process of embedding. Embedding tissue in a powerfully crosslinked resin makes it possible to produce the incredibly thin yet strong sections that resist damage caused by an electron beam and provide high resolution. Since the work of Sabatini, Bensch and Barrnett (1963) double fixation with neutral buffered glutaraldehyde and osmium tetroxide has been confirmed to conveniently preserve the finest ultrastructural detail. Dehydration in an organic solvent gradient is then followed by embedding in an epoxy resin. Araldite for example, is as popular now as it was shortly after the first description of its use by Glauert et al. (1956).

The Strategic Approach

Perilaku Organisasi : Manajemen Sember Daya Manusia dan Organisasi -9/E.

Previous research or relevant research is very important in a scientific research or article. Previous research or relevant research serves to strengthen the theory and phenomenon of the relationship or influence between variables. From the research theme Motivation Factors, Leadership, Work Environment, Organizational Culture, Work Performance Competence, and Compensation, which affect Employee Performance (A Literature Study of Human Resource Management). hypothesis has been obtained for further research, namely: 1) Work Motivation has a relationship and affects the Employee Performance; 2) Leadership influences Employee Performance; 3) Work environment influences employee performance; 4) Organizational Culture influences Employee Performance; 5) Job Performance influences Employee Performance; 6) Competence influences Employee Performance 7) Compensation influences Employee Performance.

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Factors that influence employee performance: motivation, leadership, environment, culture organization, work achievement, competence and compensation (a study of human resource management literature studies)

Sharia mortgage financing at PT Bank Permata Syariah Business Unit. Targets and achievements of Sharia KPR financing up to August 2018 there is a high enough gap because of not achieving the target. In addition, the ranking of Bank Permata Syariah which is still far below shows that the contribution of mortgage financing has not been high. This is caused by many factors including the financing process and product quality that still needs to be improved so that it affects the Buying decisions and also the repurchase of Bank Permata Syariah mortgage financing . This study aims to determine the effect of process and product quality on Buying and repurchase decisions. The design of this study was explanatory.The sampling technique in this study was the Bank Permata Syariah customers in the South Tangerang Region and filled out the questionnaire using the accidental sampling method but still fulfilled the specified criteria. The sampling technique is purposive sampling with a total population of 150 Permata Bank customers in the South Tangerang Region. By using the Slovin formula, a sample of 100 customers is obtained, the defined margin of error is 10% or 0.10. Quantitative analysis method with SEM analysis tools and Smart PLS and SPSS tools.

/pdf/model-buying-decision-and-repeat-purchase-product-quality-2rxbf1z8sd.pdf

MODEL BUYING DECISION AND REPEAT PURCHASE: PRODUCT QUALITY ANALYSIS (Case Study of Bank Permata Syariah Jakarta KPR Financing Customers)

The retail business in Indonesia has now become an informal industry sector that is developing very quickly. Seeing this phenomenon, some retailers in Indonesia try to package the products they sell using their own packaging and brands or private labels. Over time, the development of private label product sales at the Alfamidi Store is still unsatisfactory and tends to stagnate. This study aims to determine the effect of brand awareness and brand loyalty on repurchase intentions and purchasing decisions. The design of this study was explanatory. The sampling technique in this study was on consumers who bought or consumed private label products at the Alfamidi Shop in Tangerang City and filled out the questionnaire using the accidental sampling method but still fulfilled the specified criteria. The sampling technique is Quota Sampling with the amount determined by the researcher. By using Quota sampling, we get a sample of 100 customers. Quantitative analysis method with SEM analysis tools and Smart PLS tools

/pdf/building-a-purchase-and-purchase-decision-analysis-of-brand-30z27ik9li.pdf

Building a purchase and purchase decision: analysis of brand awareness and brand loyalty

Technological development is very rapid, many things are very influential with the presence of the internet, many consumers are spoiled by online shopping, with this it will make it easier for transactions between sellers and buyers. Starting from the search for goods, to make payment transactions. But with the internet, in addition to making it easier for buyers and sellers, but also creating new problems, with the convenience, it will make it easier for competitors to do the same. Competitors will more easily seize customers, and customers will also more easily go to other sellers, therefore the question arises, how to make repurchase intention occur. One business player who sees the internet as a new market share in attracting consumers is the online travel agent business. In the beginning, this travel business was only done conventionally. Then the travel business also utilizes technology in marketing activities. With this research will find out whether there is an influence between perceived usefulness, with trust, then whether there is a perceived influence on repurchase intention, and whether there is an influence of trust with repurchase intention. The sampling technique was purposive sampling. Using the Slovin formula, a sample of 100 customers was obtained, the margin of error set was 10% or 0.10. Quantitative analysis methods with SEM analysis tools and Smart PLS and SPSS tools.

/pdf/model-of-consumer-trust-on-travel-agent-online-analysis-of-keu95n1t2j.pdf

Model of consumer trust on travel agent online: analysis of perceived usefulness and security on re-purchase interests (case study tiket.com)

Economic growth and the growth of restaurant activities is very rapid, will affect many aspects of the economy, the need for staples, and other needs make distribution of merchandise will be increasingly busy. Business people will create strategies to complement the needs of the community or consumers. Nowadays, restaurant business is a solution for entrepreneurs, because the busyness of the community will make them prefer the meaning of fast food. Consumers will see the quality of products from the retail store they will buy, as well as the quality of service, whether the brand image displayed by fast food restaurants is in accordance with customer satisfaction. It is expected that loyalty will arise if satisfaction arises in the minds of these consumers. Data analysis techniques used are correlation analysis techniques and SEM (structural equation model) analysis techniques. Correlation analysis techniques to determine the relationship between variables, while SEM analysis techniques to determine how much influence the independent variable has on the dependent variable. The software used to process and analyze data from this study is Smart PLS version 3.0.

/pdf/analysis-of-customer-loyalty-through-the-fast-restaurant-2czob6n3aw.pdf

Analysis of customer loyalty through the fast restaurant customer satisfaction factor

The purpose of this study is to find out how product quality, price, customer satisfaction on customer loyalty and how much influence the product quality, price, on customer satisfaction has implications for customer loyalty. This study is a census, the number of objects in the population with 100 respondents. The research method used in this research is descriptive analysis method. Data analysis techniques used are correlation analysis techniques and SEM (structural equation model) analysis techniques. Correlation analysis techniques to determine the relationship between variables, while SEM analysis techniques to determine how much influence the independent variable has on the dependent variable. The software used to process and analyze data from this study is Smart PLS version 3.0.

/pdf/analysis-of-customer-loyalty-through-customer-satisfaction-5btqzrcgrj.pdf

Agung Hudaya

Papers

MODEL BUYING DECISION AND REPEAT PURCHASE: PRODUCT QUALITY ANALYSIS (Case Study of Bank Permata Syariah Jakarta KPR Financing Customers)

Building a purchase and purchase decision: analysis of brand awareness and brand loyalty

Model of consumer trust on travel agent online: analysis of perceived usefulness and security on re-purchase interests (case study tiket.com)

Analysis of customer loyalty through the fast restaurant customer satisfaction factor

ANALYSIS OF CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION IN KEDAI COFFEE (Case Study of SMEs in Jakarta Indonesia)