Ali Ziaee Bigdeli

TL;DR: In this article, the authors consolidate the servitization knowledge base from an organizational change perspective, identifying developed, developing and undeveloped topics to provide a platform that directs future research.

TL;DR: In this article, the authors analyze the transition from base, intermediate, and advanced services by presenting results from 102 senior executives in multinational companies and suggest increasing interest in service-led strategies in manufacturing companies.

TL;DR: Baines et al. as mentioned in this paper conducted an extensive quantitative study to explore the mechanisms by which servitization delivers improved performance and sustainable competitive advantage, and found a U-shaped relationship between service revenue and profit margin, with initial increments of service sales having a positive impact on the subsidiary's performance.

TL;DR: In this article, a three-stage qualitative methodology (interviews, focus group, Delphi-based inquiry) was used to examine the case of an emergent IoT-based business network in the UK road transport industry to examine how aspects of product use data influence the benefit opportunities the data provide to the different network actors.

TL;DR: The paper proposes that interactivity is a key dimension of actors’ complementary capabilities, which needs to be recognised to create competitive advantage and value and identify other actors with whom these capabilities can be developed.