Showing papers by "Cathy Hui-chun Hsu published in 2021"
TL;DR: In this article, the authors argue that it is long overdue for tourism research to move beyond the basic question of whether gender matters, because there is no humanity (or human phenomenon) without gender dimensions.
Abstract: It is long overdue for tourism research to move beyond the basic question of whether gender matters, because there is no humanity (or human phenomenon) without gender dimensions. Instead this artic...
19 citations
TL;DR: In this paper, a new concept of resident sentiment is proposed to describe local residents' overall perceptions of and emotional dispositions toward a local authority. But, given the limitations in existing resident attitude research, the concept of attitude research is limited.
Abstract: Given the limitations in existing resident attitude research, a new concept of resident sentiment is proposed to describe local residents’ overall perceptions of and emotional dispositions toward a...
16 citations
TL;DR: Wang et al. as mentioned in this paper compared facial expressions and self-reported emotions in Hong Kong residents' response to tourists and found that facial expressions conveyed more desires-derived emotions like happiness, sadness, and anger, whereas self-reports emphasized stereotypes-elicited emotions, particularly disgust.
14 citations
TL;DR: Wang et al. as discussed by the authors explored and assessed the content and common dimensions of stereotypes shared across tourist groups, including Civility, Travel Behaviour, and Economic Power of tourists in Hong Kong.
10 citations
TL;DR: In this paper, the cruise industry still relies heavily on traditional travel agents (TAs) and the evolution of technology has come to threaten the existence of traditional TAs, however, they still rely heavily on TAs.
Abstract: Changes in travelers’ booking habits and the evolution of technology have come to threaten the existence of traditional travel agents (TAs). However, the cruise industry still relies heavily on TAs...
9 citations
TL;DR: Video vignettes are information-rich stimuli using audio and visual presentations to elicit viewer responses as discussed by the authors, though rarely used in tourism research, messages delivered via video vignette are argu...
Abstract: Video vignettes are information-rich stimuli using audio and visual presentations to elicit viewer responses. Though rarely used in tourism research, messages delivered via video vignettes are argu...
7 citations
TL;DR: In this paper, the authors investigated the impact on festival-goers' evaluations and behavior of joint-stakeholder external service recoveries, in contrast to the prevalent focus on examining service recoveryies by a single stakeholder that caused the failure.
6 citations
TL;DR: The authors explored skill acquisition during a six-month-long work-based hotel internship program, examining what skills are learned by interns, the succession of skill acquisition, and how skills are acquired.
Abstract: This study explores skill acquisition during a six-month-long work-based hotel internship program. Specifically, it examines what skills are learned by interns, the succession of skill acquisition,...