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Charles M. Brooks
Researcher at Quinnipiac University
Publications - 17
Citations - 1395
Charles M. Brooks is an academic researcher from Quinnipiac University. The author has contributed to research in topics: Procedural justice & Sales management. The author has an hindex of 11, co-authored 17 publications receiving 1305 citations. Previous affiliations of Charles M. Brooks include Georgia State University.
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Free Riding in Group Projects and the Effects of Timing, Frequency, and Specificity of Criteria in Peer Assessments
TL;DR: In this article, the authors present a group evaluation instrument characterized by early implementation, multiple evaluation points, and the use of specific evaluative criteria to mitigate free-rider problems and improve students' perceptions about groups and group projects.
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An Empirical Test of Trust-Building Processes and Outcomes in Sales Manager-Salesperson Relationships
TL;DR: In this paper, the authors examined three trust-building processes and outcomes in sales manager-salesperson relationships, based on a sample of more than 400 business-to-business salespeople from a variety of industries.
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An Examination of the Relationships between Retail Work Environments, Salesperson Selling Orientation-Customer Orientation and Job Performance
TL;DR: This article examined the relationship between three organizational level constructs and salesperson's selling orientation-customer orientation (SOCO) in an in-store retail setting and found that customer orientation was positively related to performance, while selling orientation was not related.
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The effects of control, trust, and justice on salesperson turnover
TL;DR: In this article, the authors examine process control and decision control as both direct and indirect predictors of justice and, subsequently, predictor of turnover and trust is modeled as a mediating variable.
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What constitutes a transaction-specific asset?: An examination of the dimensions and types
TL;DR: In this article, a content analysis of previous research suggests six dimensions (specificity, magnitude, durability, value-in-use, importance, and risk) and six types (site, human, physical, dedicated, brand name, and temporal assets) of TSAs.