Elissar Toufaily

TL;DR: In this article, a meta-analysis of the empirical literature focusing on the conceptualization, measurement, antecedents, and consequences of e-loyalty is presented, which provides a cohesive view of online customer loyalty and helps identify potential unexplored research opportunities in this area.

TL;DR: In this paper, the effects of security/privacy and social presence of retailers on consumer's e-trust in two different contexts: pure click and click and brick retailers were examined and a conceptual model was tested using Structural Equation Modeling on a random sample of 989 French customers.

TL;DR: In this paper, the authors investigate the challenges and implications related to blockchain adoption in the private and public sectors, and from the entrepreneurs' perspective, based on 46 semi-structured interviews, a data-driven conceptual framework is proposed focusing on the environmental, organizational and technological challenges of blockchain adoption.

TL;DR: Findings revealed that the organizational variables of bank size, presence of functional divisions, technical staff and infrastructure, as well as the degree of international experience and tolerance of risk of the decision makers exert a significant impact on the adoption of E-banking.

TL;DR: In this paper, the authors classify online banking customers using demographic and relationship-based variables and describe their profiles using a web-based questionnaire, and six groups emerged from the analysis, four having higher relationship levels and two having lower levels.