F
Faridah Djellal
Researcher at university of lille
Publications - 139
Citations - 2799
Faridah Djellal is an academic researcher from university of lille. The author has contributed to research in topics: Service (business) & Service innovation. The author has an hindex of 27, co-authored 135 publications receiving 2592 citations.
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Two decades of research on innovation in services: Which place for public services?
TL;DR: In this paper, the authors examine four different theoretical perspectives used in studies of service innovation: assimilation, demarcation, inversion and integration/synthesis, and conclude that these features do not constitute a strong case for studying public service innovation as if it were something sui generis, let alone continuing to neglect it.
Journal ArticleDOI
Mapping innovation dynamics in hospitals
Faridah Djellal,Faïz Gallouj +1 more
TL;DR: This article draws on a notion of the hospital as a complex service provider and healthcare system hub in order to examine the question of innovation in hospitals and puts forward a relatively simple framework for analysing hospital output.
Journal ArticleDOI
Patterns of innovation organisation in service firms: postal survey results and theoretical models
Faridah Djellal,Faïz Gallouj +1 more
TL;DR: In this paper, a survey of innovation in services carried out in France is presented, which addresses the following themes: the sources of information, the internal and external actors involved in innovation, the costs and duration of projects, the realisation of R&D activity, experimentation and innovation protection systems.
Posted Content
Innovation in Services: Issues at Stake and Trends.
Jeremy Howells,Bruce Tether,Faïz Gallouj,Faridah Djellal,Camal Gallouj,Knut Blind,Jakob Edler,Christiane Hipp,Fabio Montobbio,Nicoletta Corrocher,A Macpherson,D Banach +11 more
TL;DR: In this article, the extent and orientation of innovation in services and manufacturers across Europe using the Innobarometer survey was compared using two existing data-sets, including the second European Community Innovation Survey (CIS-2) and the four sector survey.