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Fleura Bardhi

Researcher at University of London

Publications -  26
Citations -  3206

Fleura Bardhi is an academic researcher from University of London. The author has contributed to research in topics: Sharing economy & Identity (social science). The author has an hindex of 15, co-authored 26 publications receiving 2700 citations. Previous affiliations of Fleura Bardhi include College of Business Administration & City University London.

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Access-Based Consumption: The Case of Car Sharing

TL;DR: In this paper, the authors examine the nature of access as it contrasts to ownership and sharing, specifically the consumer-object, consumer-consumer, and consumer-marketer relationships, and identify four outcomes of negative reciprocity resulting in a big-brother model of governance, and a deterrence of brand community.
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Liquid Relationship to Possessions

TL;DR: The authors investigated consumers' relationship to possessions in the condition of contemporary global nomadism and identified three characteristics of a liquid relationship with possessions: temporary situational value, use-value, and immateriality.
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Thrift shopping: Combining utilitarian thrift and hedonic treat benefits

TL;DR: In this paper, the authors examined the role of thrift in a shopping process that is both economic and hedonic, and identified six ways in which consumers practice thrift and the benefits they derive from this money-saving activity.
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Understanding how technology paradoxes affect customer satisfaction with self‐service technology: The role of performance ambiguity and trust in technology

TL;DR: In this paper, the authors examine the role of consumer technology paradoxes within the context of self-service technology and the routes by which these paradoxes influence customer satisfaction evaluation, and reveal that the effects of consumer paradoxes on customer satisfaction are mediated by consumer performance ambiguity and consumer trust in technology.
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Tuning in and tuning out: media multitasking among young consumers

TL;DR: In this paper, the authors developed a conceptual model that explains the personal benefits and costs associated with media multitasking, and proposed its impact on consumers' motivation, ability and opportunity to process commercial media content.