G
Gabriele Helfert
Publications - 8
Citations - 930
Gabriele Helfert is an academic researcher. The author has contributed to research in topics: Team composition & Quality (business). The author has an hindex of 7, co-authored 8 publications receiving 906 citations.
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Functions of industrial supplier relationships and their impact on relationship quality
TL;DR: In this paper, the authors provide a thorough conceptualization of relationship quality and its possible antecedents, i.e., the direct and indirect functions of the relationship for the customer.
Journal ArticleDOI
Redefining market orientation from a relationship perspective: Theoretical considerations and empirical results
TL;DR: In this paper, the authors explored the notion of market orientation with particular focus on interorganizational relationships and argued that the relationships are important and that the overall market orientation of firms needs to be translated to a relationship level in order to be effective.
Journal ArticleDOI
Relationship Marketing Teams
Gabriele Helfert,Katharina Vith +1 more
TL;DR: In this paper, the authors draw upon major findings of work team effectiveness research and show empirically that a favorable team design quality of a customer management team in terms of team composition, group processes, and the organizational context of the team can significantly enhance the exploitation of the potentials of the customer relationship.